Ryeland Surgery - Ratings and reviews
Reviews
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Review titled Prompt and caring
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2023
During the 2 months that I have been attending appointments with the Nurses in the practice they have been friendly and caring in their dealings with my injury, always willing to answer questions whether related or not.
Visited June 2023
Review titled Ryeland Surgery
Replied on 15 June 2023
Dear Patient, Thank you for taking the time to leave feedback. Our nursing team are very dedicated to providing excellent patient care and to supporting patients with their recovery. I will ensure your feedback is shared. Julie Knights, Operations Manager
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Review titled Very satisfied
Rated 5 stars out of 5
by Anonymous - Posted on 20 June 2023
The downside was my appointment was 10.15, and I was called at 10.50, once I was with the doctor my appointment was excellent, through and very helpful.
Visited June 2023
Review titled Ryeland Surgery
Replied on 17 July 2023
Dear Patient Thank you for taking the time to post a review. Unfortunately, on occasion, our clinicians can run late, especially if they have had a very poorly or particularly complex patient to see. Our reception team do try and keep patients up to date if the waiting times are particularly long. we are grateful for your patience and pleased to hear your appointment was successful. Julie Knights, Operations Manager
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Review titled Faultless care and treatment
Rated 5 stars out of 5
by Anonymous - Posted on 27 June 2023
Unfortunately age and other matters have caused me problems recently. All those at the Ryelands Surgery have been kind, helpful and have arranged suitable treatment. Thank you.
Visited June 2023
Review titled Ryeland Surgery
Replied on 17 July 2023
Dear Patient, Thank you for taking the time to post a review. Please remember we have a well-being team at the practice as well as the medical staff, so if you need any further support please do get in touch. Julie Knights, Operations Manager
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Review titled Wonderful practice,
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
Quick results, professional, friendly and reassuring discussing diagnosis. All fully explained and discussed. Printed information given for me to read and offers made to discuss further if any questions. Fully satisfied.
Visited June 2023
Review titled Ryeland Surgery
Replied on 15 June 2023
Dear Patient, thank you for your very positive review. Our clinicians make every effort to ensure their patients have all the appropriate knowledge to make informed decisions and manage on-going conditions. Julie Knights, Operations Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Peter Glanville - Posted on 09 June 2023
They could not have been more helpful. Having seen the nurse I needed an appointment with one of the doctors, and was seen within half an hour. The nurse, the doctor and the receptionist were all excellent.
Visited June 2023
Review titled Ryeland Surgery
Replied on 15 June 2023
Dear Mr Glanville, thank you for taking the time to offer feedback. We do make every effort to work as a team and it is great to hear this has provided you with such great service. Julie Knights, Operations Manager
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Review titled Service outstanding
Rated 5 stars out of 5
by John Slee - Posted on 25 May 2023
Doctor was amazing and in under 2 weeks I had an appointment for hospital for tests . Several blood tests done within days and telephone consultations
Visited May 2023
Review titled Ryeland Surgery
Replied on 01 June 2023
Dear John Thank you for taking the time to post a positive review. It's great to hear you have had everything arranged so efficiently. Julie Knights, Operations Manager
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Review titled Efficient as always
Rated 5 stars out of 5
by Martin Richmond - Posted on 17 May 2023
Bloods and diabetic review- professional and helpful.Also saw doctor who discussed ongoing sciatica issue - arranged physio and MRI scan so fingers crossed 🤞
Visited May 2023
Review titled Ryeland Surgery
Replied on 01 June 2023
Hi Martin Thank you for your positive review, it's good to hear you had a productive visit to the practice. Julie Knights, Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Angela Bliss - Posted on 31 May 2023
I had a very positive experience, the health care assistant was very warm and welcoming and explained everything before she did it.
Visited May 2023
Review titled Ryeland Surgery
Replied on 01 June 2023
Hi Angela Thank you for taking the time to post a positive review, I am pleased to hear you had a good experience at the practice. I will ensure it is passed on to the team. Julie Knights, Operations Manager
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Review titled A very good practice
Rated 5 stars out of 5
by Tony Tindale - Posted on 11 March 2023
A fruitful visit with a real caring profesional doctor . I am so glad we registered with this practice when we moved to zHerefordshire 2 years ago.
Visited March 2023
Review titled Ryeland Surgery
Replied on 13 April 2023
Dear Tony Thank you for taking the time to add your review. We are pleased to hear of such positive experiences. Julie Knights, Operations Manager
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Review titled Great, so kind
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2023
My youngest was sick in the surgery and everyone was really kind and helped us a lot. Even gave us fresh sick bowls for the journey home! Lovely staff both clinical and administration
Visited March 2023
Review titled Ryeland Surgery
Replied on 13 April 2023
It happens more often than you think! Our staff understand the added pressure of sick children and are pleased to be able to offer some practical help. Thank you for taking the time to add your review, much appreciated.