Rydal
375 High Road, Woodford Green, Essex, IG8 9QJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Rydal.
Reviews
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Review titled Excellent practice.
Rated 5 stars out of 5
by Cheng - Posted on 16 September 2024
I have been with the Rydal for about 66 years all the Doctors and HCAs and Practice staff have been supportive and pro-active and I am very happy with them all! My recent contact was today with the diabetic Pharmacist. He called me and talked me through my latest diabetic injection. Very pleased to be called!
Visited September 2024
Review titled Rydal
Replied on 14 January 2025
Dear Cheng, thanks so much for your lovely comments about the staff and our pharmacist. I have shared this with the team at Rydal. Best wishes, Sharon Smith, Practice Manager.
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Review titled Positive Experience
Rated 5 stars out of 5
by Haider - Posted on 02 September 2024
On time. The team were friendly. Was easy to book an appt online with a link sent so I could select a suitable date and time.
Visited September 2024
Review titled Rydal
Replied on 16 September 2024
Dear Haider, thanks very much for leaving positive feedback, it is really appreciated by the team at Rydal. Sharon Smith, Practice Manager.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2024
I visited the nurse today and all staff were helpful. I have been with the Rydal group for a number of years and the service improves year after year. Keep up the good work.
Visited September 2024
Rydal has not yet replied.
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Review titled Caring and Professional
Rated 5 stars out of 5
by Laurence Rosenberg - Posted on 06 September 2024
I saw the nurse today as a routine follow-up to my type 2 diabetes monitoring. She was unfailingly friendly, caring and utterly professional - she gave me time to ask questions and made me feel valued as a patient.
Visited September 2024
Rydal has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Courtney bellotti - Posted on 23 September 2024
The problem was resolved fairly quickly, happy with the experience from the nurse. The nurse managed to speak to me which helped with my anxiety. Which helped me be calm while I was in the doctors.
Visited September 2024
Review titled Rydal
Replied on 14 January 2025
Dear Courtney, thanks for leaving feedback regarding your experience as Rydal, it is much appreciated. I have shared this with the nurse and the rest of the team. Sharon Smith, Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by John Nivison - Posted on 09 September 2024
Very good treatment this morning from the nurse. I had my feet tested for diabetes type 2, and blood pressure taken. Also given test kit for urine.
Visited September 2024
Review titled Rydal
Replied on 02 April 2025
Dear Mr Nivison, thanks for your positive review regarding your appointment with the nurse, it is much appreciated. Sharon Smith, Practice Manager.
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Review titled Caring and Professional
Rated 5 stars out of 5
by Laurie R - Posted on 16 September 2024
The practice pharmacist, was very instructive and patient to explain changes in my condition - and he provided self-help to enable me to better control things. Time was spent, never hurried nor made to feel I was simply just another patient on a list. Excellent
Visited September 2024
Review titled Rydal
Replied on 14 January 2025
Dear Laurie, thank you, it is very kind of you to take the time to leave positive comments about our pharmacist. I have passed this feedback on to him. Best wishes, Sharon Smith, Practice Manager.
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Review titled Efficient visit
Rated 5 stars out of 5
by William Cumber - Posted on 19 August 2024
My blood pressure check was an efficient, professional and pleasant experience for which I am very grateful.
Visited August 2024
Review titled Rydal
Replied on 20 August 2024
Dear Mr Cumber, thank you very much for leaving positive feedback for the nurse, I have shared your review with the team at Rydal. Sharon Smith, Practice Manager.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2024
I had an appointment with a nurse on Monday, 19th August, 2024. She was pleasant, professional and calm during the appointment
Visited August 2024
Review titled Rydal
Replied on 21 August 2024
Dear patient, thanks for taking the time to leave feedback regarding your appointment with the nurse it is much appreciated. Sharon Smith, Practice Manager.
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Review titled Positive outcome
Rated 4 stars out of 5
by Carol - Posted on 22 August 2024
Had a call back booked for today, which I received in good time. I was offered a face to face appointment with in the hour, which I promptly attended. Everything all sorted with a prescription , no fuss, all done an dusted before 12 noon. , I'm a happy customer , thank you Rydal Surgery
Visited August 2024
Review titled Rydal
Replied on 22 August 2024
Dear Carol, thank you for your positive feedback, it is very much appreciated. I will share your comment with the rest of the team. Thanks, Sharon Smith, Practice Manager.