Rydal
375 High Road, Woodford Green, Essex, IG8 9QJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very Helpful GP Practical
Rated 5 stars out of 5
by Helena Grant - Posted on 04 June 2025
Very helpful and made to feel at ease. Diagnosed problem quickly and very happy with all the doctors at the surgery.
Visited June 2025
Rydal has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Miss j kaur johal - Posted on 24 June 2025
I’ve recently joined this practice since moving into the area I’ve had interaction with a female clinician and found her to be a very comforting and supportive Clinician . She has great warmth and professionalism when dealing with her patients. I found her to be very proactive in dealing with my medical care and she ensured matters were investigated fully. I found her nature and interpersonal skills to be very patient centered and her ability to make you feel at ease when discussing your concerns to be very respectful and understanding.
Visited June 2025
Rydal has not yet replied.
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Review titled GP Practise Care & Attention
Rated 5 stars out of 5
by Jamila Jeffcoate - Posted on 17 June 2025
Following two call backs from the GP at the practise I attended the surgery today with my 85 year old mother who is a patient there. The appointment was made at the suggestion of the GP who felt that a face to face meeting would help to resolve the health problem and lead to a more thorough prognosis. During the meeting my mother was treated with care and compassion and came away feeling reassured. Follow up blood tests were arranged as well as specialist psychiatric care and both my mother and I were offered the opportunity to re-engage with the GP if necessary. We did not feel rushed or that we were being a nuisance and the overall experience was very warm and welcoming. The receptionist staff were also helpful and apologised that we had to wait for blood tests forms, which was not very long at all. Overall a great experience and outstanding service from the NHS.
Visited June 2025
Rydal has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Lyn Elizabeth Spratley - Posted on 20 May 2025
I arrived about 15 minutes early, signed in and waited. I was called on time, the doctor was very considerate and discussed all my worries.
Visited May 2025
Rydal has not yet replied.
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Review titled Great family practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2025
Staff are always friendly over the phone and in person. They make every effort to help with queries, try accommodating appointments especially for children even on very short notice. Dr followed up the next day after seeing one of my children to check if need for another in person appointment or further tests. All staff friendly with children and making them feel at ease. Family of 5 with 3 small children
Visited March 2025
Review titled Rydal
Replied on 02 April 2025
Dear patient, thanks for taking the time to leave a review. I have shared this with the practice team as it really does matter to us that our patients are happy with the practice. Sharon Smith, Practice Manager.
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Review titled Positive experience
Rated 5 stars out of 5
by Katie O'Sullivan - Posted on 14 January 2025
After a bad experience at a different clinic to remove a coil, my doctor at the Rydal Group Practice called me to arrange an appointment and made me feel comfortable with my options and the process. It was much simpler than I had expected and virtually painless. It should be noted, I had tried to get an appointment at the Rydal Group Practice for 3 months before having to visit a seperate clinic. The receptionist staff informed me a doctor could not remove my coil, which turned out to be incorrect.
Visited January 2025
Rydal has not yet replied.
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Review titled Bad Practice
Rated 1 star out of 5
by Paul Vaughan - Posted on 02 December 2024
Quite a few bad experiences culminating in Rydal deciding to reroute repeat prescription to a chemist that i have no knowledge of or wish to use,from my regular local chemist causing upset and frustration,then blaming my regular chemist for the problem
Visited December 2024
Review titled Rydal
Replied on 14 January 2025
Dear Mr Vaughan, thanks for taking the time to leave a comment about the problems you have experienced with your nominated pharmacist and obtaining your prescriptions. As my colleague called to explain we would not change a nominated pharmacy without a patient requesting this to be done. I am sorry that you would not let her explain and try to correct this for you. If I can be of any further help please do contact me and let me know. Regards, Sharon Smith, Practice Manager.
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Review titled Wonderful treatment
Rated 5 stars out of 5
by Judith Roberts - Posted on 25 January 2025
I have had contact with 3 GPs from this surgery and have had a quick response and a thorough examination. I have been listen to and blood test and Scans have been done.I am very pleased with the service I have received
Visited November 2024
Rydal has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
This is a great GP surgery. I had the flu jab today and the nurse was friendly and polite and did a great job. Booking in on arrival was easy. I would not hesitate to recommend to others.
Visited October 2024
Rydal has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Harvey Baxter - Posted on 28 October 2024
My appointment was for 11 o'clock and I was seen a few minutes after that. The Nurse was very pleasant and efficient. Thank you
Visited October 2024
Rydal has not yet replied.