RUTHERFORD MEDICAL CENTRE
1 Rutherford Road, Mossley Hill, Liverpool, Merseyside, L18 0HJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled An outstanding service
Rated 5 stars out of 5
by Peter - Posted on 13 June 2024
I'd just like to feed back how pleased my family and I are to have switched to your surgery. I called at 8:10 yesterday morning. No waiting, and call complete in less than a minute. Callback at 9am and appointment at 10am. I was seen at 10am on the dot. The doctor was friendly, knowledgeable and empathetic. Rutherford is such a well-run surgery - a breath of fresh air. Thank you!
Visited June 2024
RUTHERFORD MEDICAL CENTRE has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2024
On a daily basis I hear how others have huge difficulties in getting through via the phone to their GP practice, I rang and within less than 2 mins got through, I was offered an appointment to fit into my schedule. My consultation went well and although minor in nature the GP provided me with all the info I needed. Upon exiting the practice the staff are always polite and it’s nice to say thanks.
Visited June 2024
RUTHERFORD MEDICAL CENTRE has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 February 2024
All staff that I encountered were very professional and good communication I was also able to make an appointment easily.
Visited February 2024
Review titled RUTHERFORD MEDICAL CENTRE
Replied on 28 February 2024
Thank you for taking the time to send us your valued feedback, we appreciate it and we will share with our team.
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Review titled Listening and responsive
Rated 5 stars out of 5
by Anonymous - Posted on 19 February 2024
After a short hold I spoke to GP staff who booked a GP appointment in a weeks time. The kind nurse previously had taken my health measurements so this was a follow-up to reassure me with other concerns that I had The locum GP was thorough and I felt safe and assured. Thank you
Visited February 2024
Review titled RUTHERFORD MEDICAL CENTRE
Replied on 28 February 2024
Thank you for taking the time to send us your valued feedback, we appreciate it and we will share with our team.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Reg Dyson - Posted on 19 February 2024
Service provided has been unbelievable. I am 70 in a few months and have been give a full review/ MOT Staff have explained everything in great detail with emotional intelligence.
Visited February 2024
Review titled RUTHERFORD MEDICAL CENTRE
Replied on 29 February 2024
Many thanks for taking the time to send valuable feedback, we will share this with the team, Rutherford Medical Centre.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Ann Thornber - Posted on 19 February 2024
Most recently I rang because I wasn’t at all well. I spoke to the receptionist and answered her questions. Within the hour the doctor called me. After discussing my symptoms, he said I had a 4/5 day virus. The next day, which was the 5th day, it had gone and I felt well again
Visited February 2024
Review titled RUTHERFORD MEDICAL CENTRE
Replied on 28 February 2024
Thank you for taking the time to send us your valued feedback, we appreciate it and we will share with our team.
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Review titled Outstanding practice
Rated 5 stars out of 5
by Mrs E Roberts - Posted on 19 February 2024
I’m 91 years old and reception girls are fantastic very friendly make sure I understand everything . I’m new to this practice but my daughter and her family praise the staff .
Visited February 2024
Review titled RUTHERFORD MEDICAL CENTRE
Replied on 28 February 2024
Many thanks for taking the time to write such a lovely review for our practice, we will share with the team.
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Review titled Menopause review
Rated 5 stars out of 5
by Meryl Brayford-cuzak - Posted on 08 February 2024
I was contacted to say my medication needed to be reviewed as I had been prescribed for a set period of time. This was for a telephone review which I thought was a reasonable choice as I had nothing that needed to be seen by the GP and I was happy to do this . My only complaint regarding this was the call window was 2.30 pm - 6.00 for the call. This I felt was in acceptable . Whilst I appreciate within a surgery an exact time maybe difficult but a window of an hour would be suitably flexible. It is clearly essential for me to be able to take a private call in an appropriate venue enabling a successful call. Taking out 4 hrs of my time is unacceptable. If I was to have had a face to face it would have been an hour at the most. Having said that I did manage to be in a place appropriate and heard the call. The GP was approachable ,knowledgeable about my care and about the treatment. He ensured my thoughts were heard and that I understood what he was proposing re my care. I was very happy with the outcome of the actual consultation . The service I have had from all aspects of the surgery ( phone consultation hrs being only area of concern) has been exellent.
Visited February 2024
Review titled RUTHERFORD MEDICAL CENTRE
Replied on 28 February 2024
Thank you for taking the time to send us your valued feedback, we appreciate it and we will share with our team.
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Review titled Comprehensive consultation
Rated 5 stars out of 5
by Elaine Lloyd - Posted on 08 February 2024
I presented at practice with ongoing & increasing discomfirt in my left lung front & rear. I have severe acid reflux & in Oct 2023 had a gastroscopy when biopsies were taken. Since then, discomfort has increased. GP examined me, then referred me for xray, ECG & ultra sound scan, for which I am awaiting appointments. Very pleased with response & treatment from this wonderful practice.
Visited February 2024
Review titled RUTHERFORD MEDICAL CENTRE
Replied on 28 February 2024
Thank you for taking the time to send us your valued feedback, we appreciate it and we will share with our team.
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Review titled Extremely considerate consultation
Rated 5 stars out of 5
by Michelle Hayward - Posted on 19 February 2024
The appointment was prompt, the consultation was clear and the advice was well received. The whole experience was wonderful and left me feeling extremely reassured. All staff, including medical and administrative, were very professional and I cannot recommend Rutherford Medical Centre more highly.
Visited February 2024
Review titled RUTHERFORD MEDICAL CENTRE
Replied on 28 February 2024
Thank you for taking the time to send us your valued feedback, we appreciate it and we will share with our team.