Rothwell Medical Centre
109 Desborough Road, Rothwell, Kettering, Northamptonshire, NN14 6JQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent GP Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2025
Having been referred to the cardiologist I was duly scheduled for an inpatient investigation. The nurses were great but the Dr's were not approachable. No consultation, no dialogue. * This is the procedure * This is the result * This is your new medication (I then try to explain unable to take said medication due to.low bp and fainting) Dr's very cross, feel I'm refusing to follow protocol!! No eye contact, no conversation, just reprimanded!! I reach out to my GP. My history is fully reviewed, medication fully explained, alternative treatment explored. Honestly I was so relieved to talk to someone who listened to me and treated me with respect. I cannot rate this surgery highly enough. The GP was excellent, the secretary at my request pulled out old records to validate my history. As hospital letter just referred to non compliant patient, stopping medication! When infact it was nevr prescribed!! I appreciate the online service can be frustrating. I appreciate the phone line can be busy But mostly I appreciate what a great service the surgery does provide.
Visited April 2025
Rothwell Medical Centre has not yet replied.
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Review titled First Class Care
Rated 5 stars out of 5
by Jenny Hill - Posted on 23 January 2025
Excellent care from start to finish. The receptionist are friendly, helpful and understanding.. even when I'm not quite so clear and articulate about my own needs! My GP, is outstanding. He genuinely listens, he's encouraging and will go the extra mile to look up and research new treatment options. I am fortunate to see the same GP, because I'm unfortunate enough to have a chronic condition. My care is always exemplary, I am so thankful to have such a great team.
Visited January 2025
Rothwell Medical Centre has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Grateful patient - Posted on 08 June 2024
Access to care post hospital discharge. Request submitted using online request, acknowledged promptly. Message received to expect phone call. Efficient review then followed by home visit from locum doctor. Very thorough examination, full history taken and options outlined, including readmission to hospital. Agreed treatment plan and Access to care over the weekend. Extremely efficient, first class service. Excellent communication from automotive service through to GP's referral and receptionist when accessing prescription. I often feel very poor reviews are left as stress levels and expectations are understandably so high when patients are very ill and in pain. But the service I have received has been exemplary. I feel fortunate to have an NHS after 9 days on ICU. I feel qualified to comment and review. Thank you Rothwell Medical Centre.
Visited June 2024
Rothwell Medical Centre has not yet replied.
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Review titled Caring GP
Rated 5 stars out of 5
by IAN - Posted on 15 May 2024
With multiple health problems I'm needing to use the surgery far mire often than I would like! But I can honestly say I have found the staff to be really helpful. From booking initial appointments, Referral for investigations And follow up and support particularly from my GP the service has been first class.
Visited May 2024
Rothwell Medical Centre has not yet replied.
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Review titled Improving service / resources
Rated 5 stars out of 5
by Jenny Hill - Posted on 02 May 2024
Utilising the on-line services to its full extent Medication was reviewed in line with NICE guidelines. Treatment reviewed , no unnecessary appointment needed. Great use of resources Simply called to confirm prescription changes. Whole process completed withon 48 hrs Great service
Visited May 2024
Rothwell Medical Centre has not yet replied.
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Review titled appalling booking system
Rated 1 star out of 5
by Worried of Rothwell - Posted on 29 April 2024
i recently tried to get an appointment to discuss contraception options, but there is no consideration for school aged patients to make suitable appointments (out of school time) for non emergency appointments.
Visited April 2024
Rothwell Medical Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Ian Hill - Posted on 02 May 2024
Great service. Booked routine, non urgent appointment 1 week wait. Telephone appointmenr, reviewed case. Arranged xrays within thr week and paperwork ready and waiting.
Visited April 2024
Rothwell Medical Centre has not yet replied.
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Review titled Extremely efficient and thorough
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2024
Having a chronic condition the hospital had started a plethora of new medication and after one out patient appointment left me to it. The GP was excellent, carried out investigations to rule out ant new problems and identified one of my medications was causing 'more harm, than good"! Online system worked really well, receptionist very good when referral made and GP was attentive and listened to me Lots of problems with the NHS in general, but I honestly feel that this surgery does it's absolute best.
Visited March 2024
Rothwell Medical Centre has not yet replied.
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Review titled Efficient and prompt service
Rated 5 stars out of 5
by Jenny Hill - Posted on 15 February 2024
Contacted the surgery today by the new email system. I gave a good history of my problems and requested a call from the GP who knows my medical history. Received a call back within 2 hours. Forms generated for investigation and i was able to book blood tests directly after the call. Everything clearly explained and I was reassured.
Visited February 2024
Rothwell Medical Centre has not yet replied.
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Review titled Shocking booking system
Rated 1 star out of 5
by Joe - Posted on 11 March 2024
The new booking system is not fit for purpose. And the staff are totally unhelpful and don't care 1.5 hrs appointment booking slot is no use at all can't get an appointment called may times just get told go online or a and e
Visited January 2024
Rothwell Medical Centre has not yet replied.