River Place Health Centre
River Place, Essex Road, London, Greater London, N1 2DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled great doctors
Rated 5 stars out of 5
by Rita Spencer - Posted on 12 May 2025
My doctor was amazing, she is very thorough and gives very good imformation. She explains what she is doing and why. She spends time with you.
Visited May 2025
Review titled River Place Health Centre
Replied on 15 May 2025
Dear Rita, Many thanks for taking the time to review your recent experience at our surgery. I am glad to hear that the doctor took the time to explain things to you and was thorough and informative. I will pass on your comments to them. With kind regards Dawn Gaine Practice Manager
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Review titled Five Star all round
Rated 5 stars out of 5
by Ruth Gee - Posted on 04 April 2025
Doctor assessment and treatment very thorough and professional, with excellent explanations in clear language. Referral to specialist much appreciated. Telephone booking worked like a dream. At 08.03hrs I was no 9 in the queue. I opted to be called back and this was speedy. On connection and pick up of my request, Care navigator asked relevant questions and offered a morning appointment. Faultless. After years as a patient here , I never want to go elsewhere
Visited April 2025
Review titled River Place Health Centre
Replied on 15 May 2025
Dear Ruth, Many thanks for taking the time to share your positive experiences at our practice. The telephone call back feature is something we have introduced recently to avoid patients having to wait too long on the phone so this gives you the option of being called back when you are next in the queue which is proving very popular. I will share your lovely feedback with my team. With kind regards Dawn Gaine Practice Manager
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Review titled Excellent response
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2025
I got a very quick response by telephone from a doctor, who gave me clear and helpful advice on a fairly minor but nagging issue.
Visited April 2025
Review titled River Place Health Centre
Replied on 15 May 2025
Dear Patient, Many thanks for taking the time to share your positive experience at our practice. I will pass on your feedback to the team. With kind regards Dawn Gaine Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Jago - Posted on 05 March 2025
I called at 10 and was offered a slot at 11:45 on the same day. I saw a doctor and they were fantastically helpful. Overall, very good service from start to finish.
Visited March 2025
Review titled River Place Health Centre
Replied on 15 May 2025
Dear Jago, I am glad that you had such a positive experience and that we were able to help you with your issues on the same day. Thank you for sharing this and I will pass your positive comments on to the team. With kind regards Dawn Gaine Practice Manager
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Review titled A family doctor
Rated 5 stars out of 5
by Vivien Fraser - Posted on 13 February 2025
All services provided at Riverplace are excellent. It is never difficult to get through to someone and be seen. All the staff are very competent. The most valued part of my experience however is having someone akin to a family doctor. A GP I’ve been seeing for roughly 20 years and who knows my family and situation very well. She is not only a highly competent doctor but understands my history and the personal difficulties which might affect my health. She has seen the whole family through a variety of illnesses and medical matters and therefore has an holistic grasp of my health. It makes it easy to get to the point without needing to reiterate so much. It generally makes the whole experience a more pleasurable one.
Visited February 2025
Review titled River Place Health Centre
Replied on 18 February 2025
Dear Vivien, Many thanks for taking the time to review our practice and for sharing your experiences as a patient. I will pass your feedback onto the whole team including your regular GP and I am glad to hear that have found it really beneficial having the same GP for such a long time. With kind regards Dawn Gaine Practice Manager
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Review titled Thanks to the team!
Rated 5 stars out of 5
by Charlie - Posted on 26 February 2025
Massive thanks to the team who took my concerns around breathing/wheezing seriously! The GP first gave me an inhaler as well as extra tests (bloods, xray) due to history of pneumothorax. I then had follow-up with Asthma Nurse who has been great over 2 appointments. I'm now symptom free and therefore managing the diagnosis really well!
Visited February 2025
Review titled River Place Health Centre
Replied on 15 May 2025
Dear Charlie, Many thanks for taking the time to review your experience of the staff at our practice. I am glad that they have been able to help you with your symptoms and that you are now feeling much better. I will pass on your feedback to the team. With kind regards Dawn Gaine Practice Manager
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Review titled Compassionate care
Rated 5 stars out of 5
by Hannah T - Posted on 05 March 2025
My partner and I really appreciate the care and compassion by all of the GPs we saw during our first month of having a new born baby with feeding troubles. Our concerns were taken seriously and escalated appropriately, and the practice made us feel well supported during a challenging time.
Visited February 2025
Review titled River Place Health Centre
Replied on 15 May 2025
Dear Hannah Many thanks for taking the time to feed back to us the positive experience you had with your new born baby. I will share your feedback with the team. With kind regards Dawn Gaine Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 January 2025
Efficient and helpful. Gave me options and choices. Looking forward to taking these up and getting my desired results.
Visited January 2025
Review titled River Place Health Centre
Replied on 18 February 2025
Dear Patient, I appreciate you taking the time to review your recent experience at our practice and I am glad to hear that you received a good service. I will pass on your feedback to the whole team. With kind regards Dawn Gaine Practice Manager
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Review titled Amazing practice
Rated 5 stars out of 5
by Sara mouhoun - Posted on 20 May 2025
I have been with river place for 22 years and will never leave! My designated doctor is just amazing. I had an extremely traumatic event 2.5 years ago and I visited him the day after. He has been overwhelming supportive, fitting me in for weekly appointments and gradually to fortnightly, monthly etc. when I felt ready. He sign posted me to all the services needed and regularly calls and checks in to see how I am doing. I am extremely grateful to have such a supportive and understanding GP. Family members at other practices have unfortunately not had a great experience which makes me even more grateful. I would have really struggled without the support I have received from my doctor and the practice as a whole during this time and throughout my life. Very blessed to have such an amazing doctor and I couldn’t recommend him and the surgery enough. Thank you all!
Visited January 2025
Review titled River Place Health Centre
Replied on 20 May 2025
Dear Sara, Many thanks for taking the time to post such a positive review of the practice. I am sorry that you have been through a tough time but glad to hear that your GP has been so supportive. This demonstrates the importance of continuity of care which we value as a practice. I will pass on your comments to your GP and share them with the whole team. With kind regards Dawn Gaine Practice Manager
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Review titled Best GP Practice in Islington
Rated 5 stars out of 5
by Adam - Posted on 04 February 2025
I've been a long term patient of this practice. I was registered here shortly after being born until I was 19. I was shortly a patient at my university gp practice but was welcomed back with open arms when I returned. The receptionists are all friendly, the ACPs are knowledgeable, and the GPs always give you the time of day. You'd never feel rushed to explain your ailment, and the doctors will always emphasise with the affect its having on your work life, social life etc. After looking at your history and hearing of your current problems, the doctors always discuss multiple options, and allow for you as the patient to have your input on your treatment plan. For example, when I had to have a 24 hour tape done, i was given the option of UCH or Whittington. This is refreshing because if you have had a particular good or bad experience at a specific hospital, it empowers you to take charge of your treatment and choose where you think you'll have the best experience. At my university health surgery, I always felt like i was being pushed towards a pharmaceutical intervention, but riverplace allows me to choose which is empowering as a patient who might feel a bit helpless due to their medical conditions. Riverplace has never lost a single medical record of mine. I can see via the NHS app gp record medications that were prescribed to me back in 2000! I was less than a year old and have this on my record. I want to give a special mention to my GP - who I am not allowed to name - who has always lended an empathetic ear and has taken care of me since I was born. She even remembered me a decade after not seeing her. The ability for a doctor to forge a rapport with a patient over the length of decades is something that is lacking in modern day medicine, and I feel privileged to have that with my GP - who I'm not allowed to name. If you want a GP practice that advocates for your health, empathises with you, gives you quick appointments, empowers you with input and choice over your treatment, and forges a lasting relationship, then I recommend you register with Riverplace. - Adam
Visited January 2025
Review titled River Place Health Centre
Replied on 18 February 2025
Dear Adam, Thank you so much for such a positive review and I am pleased to hear that we have looked after you well. I appreciate you taking the time to share your experience and I have passed on your comments to the whole team. With kind regards Dawn Gaine Practice Manager