River Place Health Centre
River Place, Essex Road, London, Greater London, N1 2DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Five Star all round
Rated 5 stars out of 5
by Ruth Gee - Posted on 04 April 2025
Doctor assessment and treatment very thorough and professional, with excellent explanations in clear language. Referral to specialist much appreciated. Telephone booking worked like a dream. At 08.03hrs I was no 9 in the queue. I opted to be called back and this was speedy. On connection and pick up of my request, Care navigator asked relevant questions and offered a morning appointment. Faultless. After years as a patient here , I never want to go elsewhere
Visited April 2025
River Place Health Centre has not yet replied.
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Review titled Excellent response
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2025
I got a very quick response by telephone from a doctor, who gave me clear and helpful advice on a fairly minor but nagging issue.
Visited April 2025
River Place Health Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Jago - Posted on 05 March 2025
I called at 10 and was offered a slot at 11:45 on the same day. I saw a doctor and they were fantastically helpful. Overall, very good service from start to finish.
Visited March 2025
River Place Health Centre has not yet replied.
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Review titled A family doctor
Rated 5 stars out of 5
by Vivien Fraser - Posted on 13 February 2025
All services provided at Riverplace are excellent. It is never difficult to get through to someone and be seen. All the staff are very competent. The most valued part of my experience however is having someone akin to a family doctor. A GP I’ve been seeing for roughly 20 years and who knows my family and situation very well. She is not only a highly competent doctor but understands my history and the personal difficulties which might affect my health. She has seen the whole family through a variety of illnesses and medical matters and therefore has an holistic grasp of my health. It makes it easy to get to the point without needing to reiterate so much. It generally makes the whole experience a more pleasurable one.
Visited February 2025
Review titled River Place Health Centre
Replied on 18 February 2025
Dear Vivien, Many thanks for taking the time to review our practice and for sharing your experiences as a patient. I will pass your feedback onto the whole team including your regular GP and I am glad to hear that have found it really beneficial having the same GP for such a long time. With kind regards Dawn Gaine Practice Manager
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Review titled Thanks to the team!
Rated 5 stars out of 5
by Charlie - Posted on 26 February 2025
Massive thanks to the team who took my concerns around breathing/wheezing seriously! The GP first gave me an inhaler as well as extra tests (bloods, xray) due to history of pneumothorax. I then had follow-up with Asthma Nurse who has been great over 2 appointments. I'm now symptom free and therefore managing the diagnosis really well!
Visited February 2025
River Place Health Centre has not yet replied.
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Review titled Compassionate care
Rated 5 stars out of 5
by Hannah T - Posted on 05 March 2025
My partner and I really appreciate the care and compassion by all of the GPs we saw during our first month of having a new born baby with feeding troubles. Our concerns were taken seriously and escalated appropriately, and the practice made us feel well supported during a challenging time.
Visited February 2025
River Place Health Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 January 2025
Efficient and helpful. Gave me options and choices. Looking forward to taking these up and getting my desired results.
Visited January 2025
Review titled River Place Health Centre
Replied on 18 February 2025
Dear Patient, I appreciate you taking the time to review your recent experience at our practice and I am glad to hear that you received a good service. I will pass on your feedback to the whole team. With kind regards Dawn Gaine Practice Manager
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Review titled Best GP Practice in Islington
Rated 5 stars out of 5
by Adam - Posted on 04 February 2025
I've been a long term patient of this practice. I was registered here shortly after being born until I was 19. I was shortly a patient at my university gp practice but was welcomed back with open arms when I returned. The receptionists are all friendly, the ACPs are knowledgeable, and the GPs always give you the time of day. You'd never feel rushed to explain your ailment, and the doctors will always emphasise with the affect its having on your work life, social life etc. After looking at your history and hearing of your current problems, the doctors always discuss multiple options, and allow for you as the patient to have your input on your treatment plan. For example, when I had to have a 24 hour tape done, i was given the option of UCH or Whittington. This is refreshing because if you have had a particular good or bad experience at a specific hospital, it empowers you to take charge of your treatment and choose where you think you'll have the best experience. At my university health surgery, I always felt like i was being pushed towards a pharmaceutical intervention, but riverplace allows me to choose which is empowering as a patient who might feel a bit helpless due to their medical conditions. Riverplace has never lost a single medical record of mine. I can see via the NHS app gp record medications that were prescribed to me back in 2000! I was less than a year old and have this on my record. I want to give a special mention to my GP - who I am not allowed to name - who has always lended an empathetic ear and has taken care of me since I was born. She even remembered me a decade after not seeing her. The ability for a doctor to forge a rapport with a patient over the length of decades is something that is lacking in modern day medicine, and I feel privileged to have that with my GP - who I'm not allowed to name. If you want a GP practice that advocates for your health, empathises with you, gives you quick appointments, empowers you with input and choice over your treatment, and forges a lasting relationship, then I recommend you register with Riverplace. - Adam
Visited January 2025
Review titled River Place Health Centre
Replied on 18 February 2025
Dear Adam, Thank you so much for such a positive review and I am pleased to hear that we have looked after you well. I appreciate you taking the time to share your experience and I have passed on your comments to the whole team. With kind regards Dawn Gaine Practice Manager
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Review titled So impressed by this surgery
Rated 5 stars out of 5
by Katie S - Posted on 25 November 2024
I have been so impressed with River Place’s services since joining last month. I’ve found their approach proactive and genuinely caring. The team at reception are friendly and helpful. Based on my new patient form, they set up 3 initial appointments for me to check in with the pharmacist about repeat prescriptions, a nurse about my asthma and the GP about managing eczema. I have also had a smear test and the nurse made every effort to put me at ease and I received the results within a week. I feel so lucky this is my local GP surgery!
Visited October 2024
Review titled River Place Health Centre
Replied on 28 November 2024
Dear Katie, Welcome to our practice and many thanks for taking the time to share your positive experience so far. We are glad that you have been happy with your appointments and the care you have received. I have shared your feedback with our whole team. With kind regards Dawn Gaine Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Sandra - Posted on 06 September 2024
I was happy today 6/09/2024 with the treatment I was given by the duty doctor and the help of the receptionist
Visited September 2024
Review titled River Place Health Centre
Replied on 09 September 2024
Dear Sandra, Many thanks for taking the time to feedback on your recent visit to the surgery and I am glad that you had a positive experience. I will share your comments with the staff. With kind regards, Dawn Gaine Practice Manager