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Risedale Surgery

Duke Street, Barrow-in-Furness, Cumbria, LA14 2LB

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Unsafe GP Surgery

    Rated 2 stars out of 5

    by Anonymous - Posted on 23 June 2025

    I am quite alarmed by the fact that the receptionist, who is not clinically trained, decides at this GP practice regarding who is given an appointment with the GP and who is not. This type of gatekeeping is unsafe. I wanted to make an appointment with the GP for my worsening knee pain but the receptionist refused my request and said that I needed to wait for my knee scan appointment before the GP can see me. The receptionist has no business to make such clinical decisions. Such an obstructive attitude is not conducive for good patient care.

    Visited June 2025

    Report as unsuitable

    Risedale Surgery has not yet replied.


  2. Review titled poor practice

    Rated 1 star out of 5

    by cedric cunliffe - Posted on 15 January 2025

    i made a complaint over 3 month's ago as yet no reply , I rang today 15/01/2025 for result's of my partner and was told by the receptionist that she needed two be put on gaviston. however i was told that she would hahe to buy it herself anb was not offered an alterative. and if she wanted to speak to a doctor could have a phone appointment in 2 week's time m y partner is 87 year's old

    Visited January 2025

    Report as unsuitable

    Risedale Surgery has not yet replied.


  3. Review titled Dispicable

    Rated 1 star out of 5

    by Anonymous - Posted on 08 June 2023

    Very poorly managed gp surgery. I put in a complaint and the manager has not even got back to me for any apologies or explanation. This was 4 months ago. Went to see a nurse who told me to go to the chemist. Which I already had done. Passing the book instead of actually doing their job. I'm out of here!

    Visited May 2023

    Report as unsuitable

    Risedale Surgery has not yet replied.