Prentis Medical Centre
2 Prentis Road, Streatham, London, Greater London, SW16 1XUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good Advice, Helpful, Reliable
Rated 4 stars out of 5
by Jude - Posted on 17 May 2025
Helped me find clarity in my problems. Was paitent and understanding and gave clear instructions on how to go foward.
Visited May 2025
Review titled Prentis Medical Centre
Replied on 20 May 2025
Dear Jude, We are really really glad to hear that. It's important to feel heard and supported—thank you for sharing your experience. Best wishes Mr L. Bell Operations Lead
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Review titled Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2025
Today 15.05.2025 one of the Doctor called me and discussed my Migraine attack medication with me. She was very caring and helpful. She introduced a few types for migraine prevention, and clarified the side affects and the advantages of the table. And we agreed to try one for a while and see the result. Many thanks
Visited May 2025
Review titled Prentis Medical Centre
Replied on 16 May 2025
Dear Patient, Thank you for your positive feedback. We're pleased to hear that your consultation went well and that you felt supported and cared for during the discussion about your treatment. It’s great that you and the doctor were able to explore different options together and come to a plan that feels right for you. Kind regards, Mr L. Bell Operations Lead
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Review titled Great Practice & Great Staff
Rated 5 stars out of 5
by Anonymous - Posted on 13 May 2025
All of the staff at this surgery do their very best to help get the outcome you desire. I needed an appointment to for a severe back ache and reception booked me with the onsite physio who was extremely helpful. The reception staff will direct you to the right clinician for your problem, so you will not be waiting for a long time. I am very grateful for the service I receive from them. Keep up the good work.
Visited May 2025
Review titled Prentis Medical Centre
Replied on 13 May 2025
Dear Patient, Thank you for your positive feedback. It’s really good to hear you were able to get the right help quickly and it’s great that the physio was so helpful. Really glad you felt looked after. Kind Regards Mr L. Bell Operations Lead
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Review titled Good response
Rated 4 stars out of 5
by Anonymous - Posted on 28 May 2025
I felt listened to and was treated with respect. Follow up action was swift and l was more than satisfied. Doctor ensured l had a follow up appointment before l left the surgery.
Visited May 2025
Review titled Prentis Medical Centre
Replied on 28 May 2025
Dear Patient, Thank you for your kind feedback. We're so pleased to hear that you felt listened to and respected during your visit. It's great to know that the follow-up actions were prompt and that you left feeling more than satisfied. Ensuring patients have the right care and continuity, including arranging follow-up appointments, is very important to us. Best wishes Mr L. Bell Operations Lead
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2025
Despite the challenge of using the online booking service which doesn't function overnight. I got a prompt response to my email. I got a same day telephone appointment followed by a same day face to face with a GP. Exemplary and timely service A credit to the NHS
Visited May 2025
Review titled Prentis Medical Centre
Replied on 28 May 2025
Dear Patient, Thank you for your positive feedback. We're very glad our team was able to respond promptly to your email and arrange both a same-day telephone and face-to-face appointment. We're proud to provide timely and responsive care, and it's wonderful to hear that you found the service exemplary. Best wishes Mr L. Bell Operations Lead
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Review titled Good customer service and support
Rated 4 stars out of 5
by Andreea - Posted on 15 May 2025
I really found the lovely lady on the phone very helpful while helping me look for an appointment and make ends meet she was really kind and patient. The call was around 3.10pm I haven’t asked her for her name but please do find her. Please give this lady a pay rise she’s great :)
Visited May 2025
Review titled Prentis Medical Centre
Replied on 16 May 2025
Dear Andreaa Thank you so much for your lovely message! We're really glad to hear that one of our team members was able to support you so kindly and patiently - it means a lot to us to know her help made a difference. We’ll do our best to identify who took your call around that time and make sure she hears your kind words. Kind regards, Mr L. Bell Operations Lead
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Review titled Life saver
Rated 5 stars out of 5
by Jordan - Posted on 13 May 2025
The GP i saw immediately took my concerns serious and referred me on to the specialist to get the right treatment for my son's condition. The whole team has been fabulous and the online triage is working excellently well. Got a call back and offered an appointment the same day.
Visited May 2025
Review titled Prentis Medical Centre
Replied on 13 May 2025
Dear Jordan, Thank you for your positive feedback. It makes such a difference when a GP listens and acts quickly—especially when it’s about your child’s health. We are glad you feel like the whole team has been really supportive, and it’s so good to know the online triage system is working well too. Kind regards, Mr L. Bell Operations Lead
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Review titled Brilliant surgery.
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2025
Both the Gp I spoke to and saw were brilliant. The turn around time from being booked in- to telephone call- to being seen face to face was so fast. As someone who's worked in the NHS for over 15 years across surgeries in Lambeth and Croydon I must say this is one of the best practices I have come across (never worked here) . Very organised , reception team are polite and very helpful the surgery is clean couldn't ask for more. Keep up the brilliant work.
Visited May 2025
Review titled Prentis Medical Centre
Replied on 09 May 2025
Dear Patient, Thank you so much for your kind feedback. It means a great deal to the entire team. We're happy to hear that you found the service efficient, the staff helpful, and the practice well-organised. We'll be sure to share your comments with the team. Mr L. Bell Operations Lead
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Review titled Very good practice
Rated 5 stars out of 5
by Marcelo Zammar - Posted on 18 May 2025
I arrived there 10 mins before my appointment and the doctor saw me exactly the time of my appointment.
Visited May 2025
Review titled Prentis Medical Centre
Replied on 28 May 2025
Dear Marcelo Zammar Thank you for your feedback. We're glad to hear that your appointment ran on time and you were seen promptly. We understand how valuable your time is, and we strive to keep things running smoothly. Best wishes Mr L. Bell Operations Lead
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Review titled Good GP’s
Rated 5 stars out of 5
by Anonymous - Posted on 20 May 2025
Saw a superb lady doctor yesterday. Such a lovely manner. I felt she listened to me and did not rush me at all. She was able to deal we’re ish everything I asked
Visited May 2025
Review titled Prentis Medical Centre
Replied on 28 May 2025
Dear Patient, Thank you for your positive word words. We're so pleased to hear about your positive experience with the doctor you saw. It's wonderful to know that her kind manner and attentive approach made you feel listened to and not rushed. We're glad she was able to address everything you needed. Best Wishes Mr L. Bell Operations Lead