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Penrose Surgery

33 Penrose Street, London, Greater London, SE17 3DW

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Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 12

  1. Review titled Great pratice

    Rated 5 stars out of 5

    by Lucy - Posted on 31 March 2025

    Reception is friendly and informative, would recommend to anyone asking, doctor was very understanding and informative too, told me straight the benefits and non benefits of listening to advice and medication prescribed, which is what I like

    Visited March 2025

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  2. Review titled Great patient experience

    Rated 5 stars out of 5

    by Matthew - Posted on 07 March 2025

    From start to finish that was the best GP and overall Surgery experience I’ve ever had. My GP was cheery, and also completely engaged with my issues. He listened and then provided in-depth advice and explanation. Throughout the process I felt welcome and that he had my best interests at heart. Thank you

    Visited March 2025

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  3. Review titled Caring and Empathic

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 March 2025

    Went to Maddock Way branch. The professional who saw me was excellent, he listened, seemed interested and empathetic with my situation. A beautiful soul who is doing a great job as a Doctor!

    Visited March 2025

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  4. Review titled Friendly and professional

    Rated 5 stars out of 5

    by Alice - Posted on 12 February 2025

    I went to Penrose Surgery for my regular smear test. The male clinician who performed the test, was really friendly and put me at ease. He gave me lots of information on how the test works and on potential outcomes, and reviewed my previous results with me. He was extremely professional and asked if I would have liked for a female clinician to be present too. His performance of the test was seamless and very quick; despite the smear test not usually being a pleasant experience, I barely noticed him performing it and it was done within a couple of minutes. The room and instruments were clean and tidy.

    Visited February 2025

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  5. Review titled Good Professional Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 07 August 2024

    I am new to Penrose Surgery and recently had a serious episode regarding my condition. I called the practice and spoke to the receptionist (sadly the review won’t let me name her) She was extremely professional, capable and considerate in a very anxious moment for myself, she explained to me clearly and calmly what I had to do and the quickest and best way to go about it, which made a very serious situation a lot more manageable for myself to deal with. I am not one to leave reviews but I felt I must as I was overwhelmed with relief and gratitude to the receptionist and the staff that helped me. Thank you P and Penrose Surgery!

    Visited August 2024

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  6. Review titled Great experience

    Rated 5 stars out of 5

    by Theresa - Posted on 18 March 2024

    I had a fantastic experience at Penrose Surgery with friendly & knowledgeable nurses who put me at ease. Can recommend and will be back.

    Visited March 2024

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  7. Review titled Reassuring and efficient

    Rated 5 stars out of 5

    by Bella - Posted on 08 March 2024

    The doctor was friendly, patient and efficient and even though it was a relatively small / silly thing maybe that I was consulting about I felt listened to and well cared for. It was really appreciated and I feel very reassured now, a really great service. My previous experiences at this practice have also been excellent - a painfree smear test by a nurse who was a brilliant communicator, and an emergency appointment with another doctor who was brilliant both on the phone and in person. Thank you Penrose!

    Visited March 2024

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  8. Review titled Excellent GP

    Rated 5 stars out of 5

    by Ka-lean Forster - Posted on 19 March 2024

    The staff are amazing at Penrose Surgery, I can't recommend the clinicians enough. I recently had a couple of appointments with a doctor regarding my mental health and I was met with a very understanding, compassionate approach.I was really anxious about talking to someone, but I was treated with dignity and respect. The clinicians here are extremely helpful and I feel more comfortable reaching out regarding my health overall.

    Visited March 2024

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  9. Review titled Efficient service with friendly staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 26 February 2024

    A refreshingly efficient service from friendly & helpful staff: from answering my questions before registration, to the registration process, to booking an appt & the actual appointment itself & follow up! Best GP experience I have ever had :)

    Visited February 2024

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  10. Review titled Excellent practice

    Rated 5 stars out of 5

    by Beverly-Anderson jerry - Posted on 23 October 2023

    It was my first time visiting and I was amazed how they treated you with care , I arrived on time and my appoint given was just within the time I was given no long wait and assistance was great

    Visited October 2023

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