Pearl Medical Centre
619/621 Washwood Heath Road, Ward End, Birmingham, West Midlands, B8 2HBContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Pearl Medical Centre.
Reviews
-
Review titled Bad 👎 Practice
Rated 1 star out of 5
by Dildar Hussain - Posted on 18 April 2025
Dear NHS team, NHS Number [733 464 7408] Pearl Medical centre Birmingham, I am writing to express my concern about the treatment I have received regarding my foot pain and swelling. I have been experiencing severe pain in my heels, feet, and ankles, which makes it difficult to walk. I have consulted with my GP several times, and they diagnosed me with plantar fasciitis. However, I recently had a test in Pakistan, the HLA-B27, which came back positive and indicated that I may have ankylosing spondylitis. This condition also causes pain in my back, hips, arms, and neck. I am concerned that my condition has not been properly diagnosed or treated. I would like to request that I be referred to a specialist for further evaluation and that all necessary tests, including the HLA-B27 test, be conducted to determine the cause of my symptoms. Thank you for your time and attention to this matter. Sincerely, Phone no [07498688841]
Visited April 2025
Review titled Pearl Medical Centre
Replied on 22 April 2025
Dear Mr. Hussain, Thank you for reaching out with your concern. We are sorry to hear that you are experiencing this situation. Diseases can often present in complex ways, and over time, a definitive diagnosis may be established. This is probably not the appropriate place to discuss personal and ongoing problems. We are happy to book an appointment for you with a doctor and a member of our team will be in touch with you shortly. Additionally, you can follow the triage link below to submit your medical or admin query. https://florey.accurx.com/p/M85803 Thank you again!
-
Review titled The doctor really listened
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2025
I was so worried but the doctor really listened to me. They explained that they couldn't fix things straight away but I just knew they would try and I left feeling so much better.
Visited March 2025
Review titled Pearl Medical Centre
Replied on 24 March 2025
Dear Patient, Thank you for your positive review! We are glad you are happy with our service and hope to continue meeting your expectations. All of our staff aim to provide the best healthcare and service possible. All feedback is shared with our staff. Thank you again!
-
Review titled Disappoint from NHS system
Rated 1 star out of 5
by Dildar Hussain - Posted on 17 April 2025
I am writing to express my concern about the treatment I have received regarding my foot pain and swelling. I have been experiencing severe pain in my heels, feet, and ankles, which makes it difficult to walk. I have consulted with my GP several times, and they diagnosed me with plantar fasciitis. However, I recently had a test in Pakistan, the HLA-B27, which came back positive and indicated that I may have ankylosing spondylitis. This condition also causes pain in my back, hips, arms, and neck. I am concerned that my condition has not been properly diagnosed or treated. I would like to request that I be referred to a specialist for further evaluation and that all necessary tests, including the HLA-B27 test, be conducted to determine the cause of my symptoms. Thank you for your time and attention to this matter. Sincerely, NHS number is [733 464 7408]
Visited February 2025
Review titled Pearl Medical Centre
Replied on 22 April 2025
Dear Mr. Hussain, Thank you for reaching out with your concern. We are sorry to hear that you are experiencing this situation. Diseases can often present in complex ways, and over time, a definitive diagnosis may be established. This is probably not the appropriate place to discuss personal and ongoing problems. We are happy to book an appointment for you with a doctor and a member of our team will be in touch with you shortly. Additionally, you can follow the triage link below to submit your medical or admin query. https://florey.accurx.com/p/M85803 Thank you again!
-
Review titled Disappoint Health System
Rated 1 star out of 5
by Dildar Hussain - Posted on 16 April 2025
Dear NHS team, I am writing to express my concern about the treatment I have received regarding my foot pain and swelling. I have been experiencing severe pain in my heels, feet, and ankles, which makes it difficult to walk. I have consulted with my GP several times, and they diagnosed me with plantar fasciitis. However, I recently had a test in Pakistan, the HLA-B27, which came back positive and indicated that I may have ankylosing spondylitis. This condition also causes pain in my back, hips, arms, and neck. I am concerned that my condition has not been properly diagnosed or treated. I would like to request that I be referred to a specialist for further evaluation and that all necessary tests, including the HLA-B27 test, be conducted to determine the cause of my symptoms. Thank you for your time and attention to this matter. Sincerely, [dildar Hussain] [733 464 7408]
Visited February 2025
Review titled Pearl Medical Centre
Replied on 22 April 2025
Dear Mr. Hussain, Thank you for reaching out with your concern. We are sorry to hear that you are experiencing this situation. Diseases can often present in complex ways, and over time, a definitive diagnosis may be established. This is probably not the appropriate place to discuss personal and ongoing problems. We are happy to book an appointment for you with a doctor and a member of our team will be in touch with you shortly. Additionally, you can follow the triage link below to submit your medical or admin query. https://florey.accurx.com/p/M85803 Thank you again!
-
Review titled Great practice
Rated 5 stars out of 5
by Mahrul nisa - Posted on 16 January 2025
Was seen by Dr hussain himself and he is very welcoming, and kind, takes his time with his patients
Visited January 2025
Review titled Pearl Medical Centre
Replied on 17 January 2025
Dear Mahrul, Thank you for taking the time to leave us a great review! We are pleased that you had a positive experience at the surgery. All staff aim to provide the best possible care to all of our patients. We will share this feedback with our staff. Thank you again for your review!
-
Review titled A happy patient
Rated 5 stars out of 5
by Nargis Anjum - Posted on 29 January 2025
The doctor and his assistant took into account my physical, mental and social needs and advised me according to that. They were very attentive asked questions, listened to my replies and gave me very helpful advice. I would recommend this practice highly, as patients are the foremost important aspect to them. They have been very supportive of me these past few years when life got very hard. Overall i would not change my doctors. It's not the closest to my house but i rather drive the extra 15mins to see them. My GP is the most caring and helpful GP. I have recently been going through a lot of issues due to my health and needed extra support from my GP and it is always available. Knowing how busy the practice is, I am always impressed with the receptionist as my concern are dealt with asap. I feel really at ease as i am treated with dignity and respect.
Visited January 2025
Review titled Pearl Medical Centre
Replied on 30 January 2025
Dear Nargis, Thank you so much for taking the time to leave a positive review! We are glad you have had a great experience with our Surgery. All of our staff are here to help all of our patients in the best way possible. We are here to listen to your concerns and assist you accordingly, whether it is with our clinicians or by signposting to the correct service. All feedback is shared with our staff. Thank you once again for your review!
-
Review titled Good Practice
Rated 5 stars out of 5
by IQBAL - Posted on 21 September 2024
The doctor I visited on my last appointment was really nice; he listened to my problem carefully and was not in a hurry to just finish off.
Visited September 2024
Review titled Pearl Medical Centre
Replied on 23 September 2024
Dear Iqbal, Thank you for you review! We are glad you are happy with the service that you received on your recent visit to the surgery and we hope to continue meeting your expectations. All feedback is shared with our staff. Thank you again!
-
Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2024
Today appointment with nurse I cannot go upstairs nurse but came see us downstairs more help but it bit time we received nice service from the nurse
Visited September 2024
Review titled Pearl Medical Centre
Replied on 09 September 2024
Dear patient, Thank you for your review! We are glad that you are happy with the service you received. Although our nurse rooms are located upstairs, the clinicians will always come to see a patient downstairs if required. All feedback is shared with our staff. Thank you again!
-
Review titled Complaint Appointment Access at Pearl Medical Centre
Rated 1 star out of 5
by Dildar Hussain - Posted on 25 September 2024
I am writing to express my frustration and concern regarding the difficulties I have encountered in accessing timely medical care at Pearl Medical Centre, postcode B82HQ. I have called the practice multiple times seeking an appointment, only to be consistently told to call back the next day due to fully booked slots. I have made these calls at appropriate times but continue to face the same issue. This ongoing situation has left me feeling very distressed, especially as I am experiencing significant pain throughout my body and swelling in my foot. I urge you to address this matter promptly, as it is affecting my well-being. I look forward to your response.
Visited September 2024
Review titled Pearl Medical Centre
Replied on 17 October 2024
Dear Mr Hussain, Thank you for your feedback. We are sorry to hear you have found it difficult to arrange a GP appointment. We offer daily appointments released at 8am and 11.30am Monday to Friday and offer Saturday appointments at 9am, where patients can also walk in to book an appointment. We are also open late evenings until 8pm on Mondays and Thursdays to accommodate those who are not able to attend during the standard 9am-5pm hours. We offer more GP appointments than contractually required, and also offer appointments with the clinical pharmacist. Once appointments are booked, we direct our patients to 111, refer to a local pharmacy/ Pressure Relief Clinic or advise them to attend A+E depending on the issue. We will also contact patients if there has been any cancellation. If you would like to discuss this further, please contact us on 01213280999 and ask to speak to the complaints manager. Thank you again for your feedback.
-
Review titled Good Practice Pearl Medical Centre
Rated 5 stars out of 5
by Dildar Hussain - Posted on 26 September 2024
Dear Pearl Medical Centre, Thank You for Exceptional Care. I wanted to express my heartfelt gratitude for the excellent care I received during my recent visit. Dr was particularly attentive, taking the time to thoroughly examine my concerns and answer all my questions. I truly appreciate the professionalism and kindness of the entire staff. Thank you for making my experience so positive! Best regards, [07498688841]
Visited September 2024
Review titled Pearl Medical Centre
Replied on 17 October 2024
Dear Mr Hussain, We appreciate you for taking the time to leave a great review! We are glad to hear you have had a positive experience with the surgery. All of our staff try their best to address patients concerns. All feedback is shared with our staff. Thank you again!