Paulsgrove Surgery - Ratings and reviews
Reviews
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Review titled Your recent appointment
Rated 5 stars out of 5
by Kevin S - Posted on 02 January 2024
Very professional and the department /offices where both clean and tidy. The health care team were welcoming, kind, professional and very approachable.
Visited January 2024
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 04 January 2024
Thank you for your kind words, we will pass this on to the team.
Provided by Working Feedback
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Review titled A very sweet diabetic assessment
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2024
My annual diabetic assessment was conducted thoroughly, professionally and by a respectful nurse with a cheerful disposition. I felt safe and dignified and that my health issues were being assessed thoroughly and I was in good competent hands. A five star service Thank you
Visited January 2024
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Diane C - Posted on 05 January 2024
It is not my usual surgery but I found it ok and there was parking available. The receptionist was friendly and efficient and the Doctor saw me on time. I haven't seen or spoken to a doctor since my FND diagnosis 2 years ago and I think it is a condition that is not very familiar or well understood but I was listened to and guided on how best to manage my symptoms. The Doctor was sympathetic and understanding and it was such a relief to see someone in person about my problem.
Visited January 2024
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Maurice B - Posted on 03 January 2024
I was very pleased with the way the nurse treated me. Keep up the good work. Still waiting the outcome of the tests
Visited January 2024
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled BP and weight measurement
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
The pod provided was equipped with scales and BP measurement machines, however the scale provided buttons that were marked BMI but didn't function as such.
Visited January 2024
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 15 March 2024
Thank you for your feedback. We will ensure that the POD is checked and that all functions are restored for use.
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Review titled Over 50 check up
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2023
Attended Paulsgrove Surgery for an over 50's checkup. Haven't been to the doctors for many years thankfully. The whole process from initial text contact to appointment was smooth and painless. Bloods taken along with other checks. Nurse was lovely. Very calming and well versed. Put at ease throughout.
Visited December 2023
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 12 December 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Russell D - Posted on 11 December 2023
Everyone i came in contact with receptionist nurses and doctors listened to me and .sorted out my problems well done
Visited December 2023
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 12 December 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Blood pressure check
Rated 5 stars out of 5
by Penny C - Posted on 05 December 2023
I had a low temperature 34.3 at the weekend. Tried to get a blood pressure check at 2 pharmacies . 1 machine broken. 1 wouldn't do it Asked to go to Portchester but I couldn't park. Lots of cars in the same position so went home. Used 111 online and a dr rang me back straight away. Thankfully I received a blood pressure appt at Cosham Park House on the monday. The 111 dr had referred me. All good now. The nurse who saw me was very helpful and answered some questions I had. Good patient time thank you.
Visited December 2023
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 12 December 2023
Thank you for taking the time to share your thoughts.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2023
I was seen with 45 mins of my appointment time, Dr apologised for the delay in seeing me , once in he was quick with his diagnosis and the treatment plan was put in place..
Visited December 2023
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 12 December 2023
Thank you for taking the time to share your thoughts.
Provided by Working Feedback
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Review titled Diabetic review
Rated 2 stars out of 5
by Joyce G - Posted on 06 November 2023
I did not have a diabetic nurse. The nurse did not understand my questions. The nurse did not know the medication I am on. She could take blood samples. It was a complete waste of my time.
Visited November 2023
Provided by Working Feedback
Review titled Paulsgrove Surgery
Replied on 15 March 2024
Thank you for your feedback. We are sorry you were appointed incorrectly to a phlebotomist rather than a diabetic nurse. We will share this with the team and ensure we make changes to improve this going forward.