Patford House Partnership
8 Patford Street, Calne, SN11 0EFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fabulous practice
Rated 5 stars out of 5
by June G - Posted on 18 April 2025
As always, Patford House delivered exceptional service, with nothing being too much trouble. From reception through to Doctors. I had opted for a telephone call with the doctor, and resolved my query immediately. Five stars all the way. Thank you Patford House for making a stressful day, simple!
Visited April 2025
Review titled Patford House Partnership
Replied on 26 April 2025
Dear June G, Thank you for your positive feedback! We are pleased to hear that we could make your experience stress-free and provide the support you needed. Your kind words mean a lot to us! Best Regards, Julie Taylor - Operations Manager
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Review titled Quick and efficient
Rated 5 stars out of 5
by Gus - Posted on 30 April 2025
I recently have been very ill with an infection. Within 2 days of my initial call I had spoken to the nurse who was brilliant and helpful. I had a note for my employer and antibiotics and an inhaler prescribed.
Visited April 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Gus, Thank you for your feedback. We are pleased to hear that you received prompt and helpful care from our nurse and that your treatment was arranged quickly. We hope you are feeling better! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great GP
Rated 3 stars out of 5
by Annabel Percy - Posted on 08 April 2025
The review of my case was extremely good and thorough and the care in discussion and prescription was excellent.
Visited April 2025
Review titled Patford House Partnership
Replied on 09 April 2025
Dear Annabel, Thank you for your kind review. We are pleased to hear you felt your case was thoroughly reviewed and that the care provided met your expectations. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great medical team
Rated 5 stars out of 5
by Angela - Posted on 31 March 2025
I suffer with a condition which in the main I don’t have many issues with. Recently I had a flare up and the practice was very quick to support me and my symptoms whilst also eliminating anything more serious.
Visited March 2025
Review titled Patford House Partnership
Replied on 02 April 2025
Dear Angela, Thank you for your kind review. We are pleased we could support you during your flare-up and help put your mind at ease. Kind Regards, Julie Taylor - Operations Manager
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Review titled Swift service
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2025
Reported chest infection and was quickly prescribed antibiotics, this was through a telephone conversation
Visited March 2025
Review titled Patford House Partnership
Replied on 02 April 2025
Dear Patient, Thank you for your review! We are pleased we could promptly address your chest infection and provide the necessary treatment. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good consultation
Rated 5 stars out of 5
by Alexandra Darby - Posted on 04 April 2025
I always have positive consultations with my diabetic nurse. I feel I am able to ask questions and have a good discussion about my condition and onward care. In this instance we had a good discussion about my latest hba1c results and next steps for medication given some side effects with my current medication and also queries around my iron levels. I felt well informed and fully understood what was discussed.
Visited March 2025
Review titled Patford House Partnership
Replied on 09 April 2025
Dear Alexandra, Thank you for your feedback. We are pleased to hear that your consultations are positive and informative. It is good that you felt well supported in discussing your results and next steps for your care. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great support.
Rated 5 stars out of 5
by Anonymous - Posted on 05 March 2025
My recent appointment was a 'follow up.' I am very grateful for the support from the GP, and the opportunity to review my health situation. Thank you.
Visited March 2025
Review titled Patford House Partnership
Replied on 10 March 2025
Dear Patient, Thank you for your feedback! We are pleased to hear that your follow-up appointment was helpful and that you felt supported by the GP. We appreciate you sharing your experience! Kind Regards, Julie Taylor - Operations Manager
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Review titled Current practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2025
Needed to speak to someone re a repeat prescription for something I had used in the past. Spoke with someone and no hassle once they had confirmed my requirement.
Visited March 2025
Review titled Patford House Partnership
Replied on 26 March 2025
Dear Patient, Thank you for your feedback! We are pleased to hear that your prescription request was handled smoothly. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Much Improved Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2025
Called the surgery at 0845 to book a same day Doctor's appointment. I was called back within 30 minutes with a 1230 appointment. Despite my arriving 10 mins late I was seen straightaway and dealt with quickly and efficiently. Excellent service.
Visited March 2025
Review titled Patford House Partnership
Replied on 26 March 2025
Dear Patient, Thank you for your positive feedback! We are pleased to hear you received a quick and efficient service, even with a last-minute appointment. We really appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Excellent Appointment
Rated 5 stars out of 5
by Linda Hanson - Posted on 27 March 2025
The Doctor was excellent, very approachable and Knowledgeable and I was very satisfied with my appointment.
Visited March 2025
Review titled Patford House Partnership
Replied on 02 April 2025
Dear Linda, Thank you for your kind review! We are pleased to hear you had a positive experience. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager