Park Medical Centre
Inver Court, Invermead Close, Hammersmith, London, Greater London, W6 0QGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring and Professional
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2025
Very efficient and accommodating. My GP was empathetic and listened to me and acted on my request. Results of tests were speedy and communicated securely. Thank you Park Medical
Visited November 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Patient, Thank you for your positive feedback. We are pleased to hear that you found our services efficient and accommodating, and that your GP provided empathetic care, listened to your concerns, and acted promptly. It is also reassuring to know that test results were communicated securely and swiftly - I imagine either through the NHS app: results appear here at the same time as they come to us. Your comments are valuable to us as we strive to offer compassionate and efficient care to all our patients. If you have any further suggestions or require assistance, please do not hesitate to contact us. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Praiseworthy nurse appointment
Rated 5 stars out of 5
by Anonymous - Posted on 26 November 2024
The nurse performed both my personal procedures smoothly and with kindness & dignity. Much appreciated.
Visited November 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Patient, Thank you for your positive feedback regarding your recent appointment with our nurse, Natalja. We are glad to know that the procedures were performed smoothly and with kindness and dignity. Your comments are valuable to us as we strive to provide compassionate and respectful care. If you have any further suggestions or require assistance, please feel free to reach out. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Communication with the practice is so difficult
Rated 2 stars out of 5
by Richard Hood - Posted on 11 October 2024
I was asked by my Cognitive Behavioural Therapist to book an Autism Spectrum Disorder Assessment through my doctor. I have found it is not possible to do over the phone or the NHS application. This is frustrating.
Visited October 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Mr. Hood, We are sorry to hear about the difficulties you experienced in booking an Autism Spectrum Disorder assessment. We understand your frustration with the challenges in scheduling and the inconvenience caused. Normally the best way to do this is via our online PATCHs system https://patchs.ai/practice/parkmedicalcentre This system will also ask you to do some surveys that we need to consider any referrals. If this is difficult for you we have now trained some of our reception team to enter your request for you. All requests are reviewed by on of the GPs in the practice and responded to within two working days/but often the same day. Your feedback is important to us, and we will review our communication and appointment booking processes to improve access to care. If you would like to discuss this matter further, please contact the practice directly. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Compassionate staff
Rated 5 stars out of 5
by Marcel - Posted on 21 August 2024
I discussed a number of issues with my GP today. My GP let me speak freely for a considerable time and listened carefully to the problems I was describing. My GP was compassionate and offered very valuable advices. I am deeply grateful to the professional and compassionate people who work at the surgery.
Visited August 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Marcel, Thank you for sharing your experience. We are pleased to hear that your GP provided compassionate listening and valuable advice during your consultation. We have shared your lovely feedback with the team. Our team is committed to offering professional and empathetic care, and your feedback is greatly appreciated. If you have any further concerns or require assistance, please do not hesitate to contact us. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Great experience with most recent enquiry
Rated 4 stars out of 5
by Charlotte - Posted on 22 July 2024
Having used the Patchs platform, the doctors at Park Medical were very swift to respond and prescribe medication for my 13 yr old son’s condition. When the symptoms persisted, the doctor provided a same day face to face appointment and even squeezed him in an hour earlier to fit in with our schedule.
Visited July 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Charlotte, Thank you for your positive feedback regarding your recent experience with our Patchs platform. We are glad to know that our doctors responded swiftly to your son’s condition and accommodated your schedule for a face-to-face appointment. Your comments are valuable to us as we strive to provide timely and flexible care. If you have any further suggestions or need assistance, please feel free to reach out. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled A Wonderful NHS Experience
Rated 5 stars out of 5
by Ali Jones - Posted on 05 September 2024
I have recently moved to Park Medical centre and it has been incredible. Everyone I have spoken to has been helpful, kind and informative. Everything they have said they would do they have done. Nothing has been forgotten. This is so rare in my experience. I have been able to book an appointment on the day that suits me, with the doctor I would like to see which I have never had elsewhere. I spoke to the pharmacist service which was also very useful and informative. I feel over all that Park Medical Centre team are looking at prevention not just prescribing medication when it is too late and this is really important to me.
Visited May 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Ali Jones, Thank you for your kind words and for sharing your positive experience at Park Medical Centre. We are delighted to hear that our team has been helpful, kind, and informative, and that our services have met your expectations. Your feedback encourages us to continue our commitment to patient-centered care and preventive care. If you have any further suggestions or require assistance in the future, please do not hesitate to contact us. Kind Regards, Dr Robert McLaren on behalf of all the team at Park Medical Centre
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Review titled Fantastic individualised service
Rated 5 stars out of 5
by KateAJ - Posted on 23 April 2024
Today I attended my GP practice for an appointment. I felt listened to and received advice on a number of issues, my GP offered sympathetic and carefully carefully considered advice for a complex set of issues. This reflects the fantastic practice and the warm, friendly and compassionate staff. I’ve always felt the staff go above and beyond.
Visited April 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear KateAJ, We sincerely appreciate your thoughtful review. It is gratifying to know that you felt listened to and received carefully considered advice during your appointment. Our team strives to provide compassionate and individualized care, and your feedback affirms our efforts. Should you have any further concerns or need assistance, please feel free to reach out to us. Kind regards, Dr. Robert McLaren On behalf of the team at Park Medical Centre
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Review titled Astonishing Care and Service
Rated 5 stars out of 5
by Julian Galloway Money Riddick - Posted on 24 April 2024
On Tuesday morning I lodged an on line request to Park Medical for an injection and within 14 minutes was booked in for a shot the next morning. Whilst having the shot the nurse (and then doctor) also looked at my leg and suggested I go to Charing Cross to have it checked. By lunchtime, it had been diagnosed (v small fracture), remedied and I was back at work. Extraordinary care and service
Visited April 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Mr. Riddick, Thank you for taking the time to share your experience. We are pleased to hear that our team was able to promptly address your needs and facilitate the necessary care efficiently. Your recognition of our efforts is greatly appreciated and motivates us to maintain high standards of service. If you require any further assistance or have additional feedback, please do not hesitate to contact us. Best wishes, Dr. Robert McLaren On behalf of the team at Park Medical Centre
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Review titled Attentive and involved- excellent care and follow up
Rated 5 stars out of 5
by Dale Evans - Posted on 24 March 2024
Very impressed by both my doctor here and the pharmacist. I'm back on a serious illness pathway, spotted by and followed up on by them both. Having been with 6 London surgeries over 30 years I can attest that the care credo at Park medical is the best that I have encountered. Very reassuring and supportive.
Visited March 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Mr. Evans, Thank you for your generous feedback. We are committed to providing attentive and proactive care, and it is rewarding to know that our efforts have made a positive impact on your health journey. Your kind words inspire us to continue delivering exceptional care to all our patients. Should you have any further concerns or need assistance, please feel free to reach out. Kind Regards, Dr. Robert McLaren On behalf of the team at Park Medical Centre
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Review titled 5 Stars!!!
Rated 5 stars out of 5
by Peter Hesketh - Posted on 17 December 2023
Met with a member of the pharmacy team about blood pressure readings at a hugely convenient evening appointment. He was so attentive and interested and took lots of to explain things.. After that and out of the blue he began asking about cholesterol levels and family history etc.. and although I’m already on statins he said he wanted to further investigations and referred me for more intensive tests … I was blown that someone took so much patients and time talking and listening and I felt he was genuinely interested in my well being and I wasn’t being just processed as quickly as possible … I cannot recommend this guy enough…
Visited December 2023
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Mr. Hesketh, We are grateful for your positive review and are pleased to hear about your satisfactory experience with our pharmacy team - we've obviously shared your lovely feedback with him. Our goal is to provide attentive and comprehensive care, and your feedback validates our approach. If you have any further suggestions or require assistance in the future, please do not hesitate to contact us. Kind regards, Dr. Robert McLaren On behalf of the team at Park Medical Centre