Northenden Group Practice
489 Palatine Road, Northenden, Manchester, Greater Manchester, M22 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Admirably thorough diabetic review
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2024
In addition to my regular diabetic check-up I have seen a specialist nurse and been referred to other services provided by the practice. Both nurses were extremely helpful, empathic and efficient. They took time to listen to me and to go through my records with me, in order to formulate the best possible way to deal with my health issues. Follow up appointments have been put in place to monitor my progress and referrals made to other services. I am very happy to receive such a thorough, efficient level of care. All staff that I deal with at the practice are kind, friendly, helpful and professional.
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you for your positive feedback and we are happy that you were able to get the care that you need for your diabetes. Our team will be delighted to hear your good comments. Kind Regards, Northenden Group Practice
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Review titled Good practice
Rated 4 stars out of 5
by Christine Beck - Posted on 04 August 2024
It was a interesting consultation with the doctor, because the referral from the Hospital to make sure after my minor stroke that my memory was working became a casual conversation.
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Christine, Thank you so much for taking the time to provide us with a review of the service and care you received from your doctor. Your comments have been shared with the team. We really appreciate the feedback and are pleased you had a positive experience at the practice. Best Wishes, Northenden Group Practice
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Review titled Sister for menopause was great
Rated 4 stars out of 5
by Fatima Bukhari - Posted on 10 August 2024
I have been greatly supported by the Sister in regards to menopause, I have visited her a few times and has found her to be very informative, understanding and knowledgeable about the nuances of menopause which I find other staff including the GPs have not been as knowledgeable. It was actually sad to hear that she is leaving as her knowledge and experience is so crucial to have in all practices.
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Fatima, Thank you so much for taking the time to provide us with positive feedback about your appointment at the practice with our Advanced Nurse Practitioner. We were also very sad to hear she was leaving us, but we are also very proud that she had an opportunity to further her career. Best Wishes Northenden Group Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2024
Always courteous staff and not too difficult to get an appointment . My appointment with the nurse went well and she was very thorough.Been a patient at this practice for over 50 years and they have always taken good care of our family.
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient Thank you so much for taking the time to provide us with a review of the service and care you received from the practice. Your comments have been shared with the team. We really appreciate the feedback and are pleased you had a positive experience at the practice. Best Wishes, Northenden Group Practice
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Review titled Fantastic treatment helping me already
Rated 4 stars out of 5
by Janet Breeze - Posted on 15 August 2024
I saw a Dr & he wanted me to go straight to hospital which I did. I was seen in A&E & today I saw another Dr who implemented the treatment plan recommended by the A&E doctor. I have been given lots of advice & reassurance & will have a scan as a follow-up. My medication has been adjusted
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Janet, Thank you for taking the time to give feedback. We are extremely fortunate to have a good Clinical Team at NGP who provide our patients with thorough care. We have fed your comments back to the GP. Kind Regards, Northenden Group Practice
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 August 2024
Very happy with caring doctor that I was seen by. Felt I had been listened too. My ongoing problems discussed thoroughly and new medication given. The only negative was the actual surgery is really too warm inside the waiting room.
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you for completing a review on the NHS choices platform. It is really great to hear that you had a positive experience when you attended the practice for an appointment and that you felt listened to. We will inform the community reception of your concerns of the waiting room being too warm. Best Wishes Northenden Group Practice
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Review titled Excellent yesterday
Rated 4 stars out of 5
by Anonymous - Posted on 22 August 2024
On time appointment Quick pain-free blood test, in and out within 10 minutes, perfect! Nurse was gentle, kind and patient. I was very shocked because past appointments have been late, so pleased. Long may it continue!
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you so much for your kind comments about the service you received from the Phlebotomist here at the practice. Your comments have been shared with the practice team which are always gratefully received. Kind Regards Northenden Group Practice
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Review titled My 5 Star Visit
Rated 5 stars out of 5
by Philotimo - Posted on 17 August 2024
Seen by an excellent doctor This is what I appreciated most: Professional Attentive Sympathetic Thorough Forward Plan All the things you need from a visit to a doctor and more.
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Philotimo, Thank you for completing a review on the NHS choices platform. It is really great to hear that you had a positive experience when you attended the practice to see one of our doctors. Your comments have been shared with the practice team and were really appreciated. Thank you, Northenden Group Practice
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Review titled Helpful telephone appointment
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2024
I made a request to speak to a diabetic specialist nurse, in person, and additionally received a text, making a telephone appointment with a GP on the same day. This is admirably thorough, as I have multiple chronic health conditions and an overview/holistic approach is extremely helpful. The GP can only discuss one issue per phone appointment, but gave clear, helpful advice on services available at the practice, for which I could make referral requests. I see multiple consultants for my various health issues. They tend to treat issues in isolation, despite having access to my full medical history. I rely on my GPs' practice for the necessary "joined up thinking" to coordinate my healthcare. All the staff at my practice are providing this, to an impressive degree.
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you so much for taking the time to provide us with a review of the service and care you are receiving from the practice. Your comments have been shared with the team. We really appreciate the feedback and are pleased you had a positive experience at the practice. Best Wishes, Northenden Group Practice
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Review titled Great gp
Rated 5 stars out of 5
by Anonymous - Posted on 28 August 2024
I was very satisfied with the gp He took the time to explain everything and that made me feel at ease Thank you
Visited August 2024
Northenden Group Practice has not yet replied.