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Norheads Lane surgery - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Efficient, helpful and friendly

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 October 2022

    I’ve been with this surgery since I moved to the area a year and a half ago and I’m really pleased with them. I never seem to be ‘on hold’ when I call, I always get an appointment when I need it, emails are promptly replied to - and if I’ve ever had issues, the receptionists (and doctors) are quick to resolve them. Professional and friendly - thank you!

    Visited September 2022

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    Norheads Lane surgery has not yet replied.


  2. Review titled Not very helpful

    Rated 1 star out of 5

    by Richard Reid - Posted on 31 May 2022

    I have had an apointment for a blocke ear and was sent away to specsapvers. I'm a disabled man of 52 in a wheelchair. Then I had a telephone consultation booked for something else and was contacted 15 mins late and NOT by the doctor I booked the appointment with. My experience with this parctice has been very disappointing. As soon as I can I will change my practice, even if it means going further away.

    Visited May 2022

    Report as unsuitable

    Norheads Lane surgery has not yet replied.