Nightingale Valley Practice
Wick Road, Bristol, BS4 4HUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointing Appointment Experience
Rated 1 star out of 5
by Anonymous - Posted on 25 April 2025
I attended a consultation with a GP following advice from the menopause clinic. The purpose of this appointment was to review symptoms that hadn’t been fully discussed during the group visit. I had prepared notes for the consultation to help clarify my concerns, but he took the notes from me, saying he preferred to skim them, which didn’t feel ideal. Lack of Continuity in Care: I understand that seeing different GPs can be necessary, but discussing menopause symptoms with someone unfamiliar with my history was difficult. The lack of connection made me feel like I was being processed, not supported. Inappropriate Comments: GP made a comment about how people come in for issues “seen as minor these days,” which was unhelpful & generalised, particularly when discussing my symptoms. Several symptoms were not fully explored & was asked why I was seeing him when I had already attended the menopause clinic. I felt this was unnecessary. It seemed as though my concerns were dismissed as minor, which was discouraging given the symptoms I was experiencing. During the consultation, I was asked to show areas where I had mentioned irritation, despite stating there were no visible issues. I understand the need for thoroughness, but I believe that in cases involving intimate areas, a chaperone or additional presence would help ensure professionalism & comfort. I do not wish to see this GP again & would appreciate it if my preferences could be noted. Ideally, I would prefer to see a female GP who specialises in menopause please. Thank you.
Visited April 2025
Nightingale Valley Practice has not yet replied.
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Review titled Helpful and friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2025
It was easy to book my appointment online, with quick acknowledgement and follow up. Everyone was friendly and helpful when I visited in person.
Visited February 2025
Nightingale Valley Practice has not yet replied.
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Review titled Kind n understanding
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2025
Thanku to all the staff that has helped me over the past 24hrs n to get me in to see a Dr! N hopefully now with stronger antibiotics......shud start clearing! Thanku for your kindness...support....n going that xtra mile!!!! N most of all....understanding 🙃🫠🙂
Visited January 2025
Nightingale Valley Practice has not yet replied.
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Review titled Very difficult to get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 13 December 2024
This practice seems to make it as difficult as possible to get an appointment. I made an appointment request via the online system a week ago to get a suspicious lump check, received no response so I submitted a further request today. I then received a text message saying “you will be contacted when an appointment becomes available” - this is unacceptable, these symptoms should be investigated as quickly as possible in case it is anything sinister, I should not be receiving a response saying “you’ll get an appointment when we have one” with no indication of a timescale. This could be my life/health on the line and I feel brushed off and ignored. Very upsetting and frustrating experience.
Visited December 2024
Nightingale Valley Practice has not yet replied.
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Review titled Friendly and professional
Rated 5 stars out of 5
by Halla - Posted on 19 September 2024
The nurse practitioner did a phone consult and follow-up face-to-face really clearly and in a lovely manner.
Visited September 2024
Nightingale Valley Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Zahur Mohammed - Posted on 05 August 2024
Got the help I needed for my daughter was feeling poorly. She was seen quickly and all my concerns were dealt with and I was very satisfied
Visited August 2024
Nightingale Valley Practice has not yet replied.
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Review titled Smooth service
Rated 5 stars out of 5
by Gill - Posted on 07 August 2024
Went through 111 as phone busy. Same day appt, text (convenient) to give symptoms. Reception friendly. Nurse practioner efficient and thorough. Very professional convenient.
Visited August 2024
Nightingale Valley Practice has not yet replied.
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Review titled Speedy service with urgent matters
Rated 5 stars out of 5
by Concerned patient - Posted on 30 August 2024
I have been very worried for a while now and struggling with an important decision. I had a great talk, after a careful examination. I know if I want to keep my health, there's only one action to take. I appreciate the nurse's understanding, compassionate style in discussing this with me.
Visited August 2024
Nightingale Valley Practice has not yet replied.
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Review titled Great practice have been with them for twenty years
Rated 5 stars out of 5
by Sandra Pitt - Posted on 04 July 2024
I was seen very quick and my mind put at rest I was examined and talked to,given advice ,and reassured
Visited July 2024
Nightingale Valley Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Lottie - Posted on 04 June 2024
Excellent service received from all. Quick and easy to obtain the appointment. My son (10) was treated amazingly, the GP was friendly, funny and made my son relax.
Visited June 2024
Nightingale Valley Practice has not yet replied.