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Newham Vicarage Practice - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Disappointing Consultation

    Rated 1 star out of 5

    by Francesca Witek - Posted on 10 July 2023

    I'm a new registered patient. I have seen a gp from this practice who did not examine my legs. I had explained that the presenting problem was pain in the medial knee aspect, which sometimes travels up and down my leg. I suffer with Lipo lymphedema and severe venous reflux and I'm needless to say suffering with additional pain in the knee/leg. The gp did not examine my leg. She did not perform any observations. I was asked questions. I've had an ultrasound which shows swelling and bulging in the meniscus, also knee effusion. The medial cruciate ligament could not be viewed and it was recommended I have an mri. This gp explained I would have to wait to see the consultant at hospital for them to refer for an !to of the knee. She asked me to 'chase up' a pain clinic appt via a text msg link. She also did not load my regular and acute medications on the nhs app for when it's time for me to request them. On 7/7/23, I telephoned one of the evening duty receptionists with my concerns, she advised I would receive a call from a Gp as I'm not sleeping well with pain, agitated, depressed and need an mri. I almost fell down this weekend as my knee buckled. However, I haven't received a call. For me, it is clear this is not a practice I feel I can stay with. They are happy to leave me to suffer. It's called sub standard care.If I have to self fund an mri and it shows anything of concern that should be receiving prompt treatment, you will be contacted further. This practice is not for me.

    Visited July 2023

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    Newham Vicarage Practice has not yet replied.

  2. Review titled Attentive and timely service and good practice

    Rated 4 stars out of 5

    by Dmytro - Posted on 01 October 2022

    Very happy about the practice and my GP who provided great care and attention to me with my health issues in a professional and effective way. I can imagine the pressure on the NHS workers is so high and yet this practice could help me timely and kindly. Many thanks to the members of staff and doctors.

    Visited July 2022

    Report as unsuitable

    Newham Vicarage Practice has not yet replied.