Mitcheldean Surgery - Ratings and reviews
Reviews
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Review titled Poor experience
Rated 1 star out of 5
by Anonymous - Posted on 09 February 2023
In the 2 years I've been with this practice I've never had a good experience. On today's visit, which the GP said was required last February, and after 2 previous wasted visits, has taken until now to get this far, the GP decided the procedure can now wait until next year. No checks were done, just apathy on the Doctors part. Total miscommunication between Doctors and a refusal to take responsibility.
Visited February 2023
Mitcheldean Surgery has not yet replied.
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Review titled Not enough care and attention
Rated 1 star out of 5
by Anonymous - Posted on 09 February 2023
Following a GP appointment I was issued medication from the GP that could not be taken with my other medication. It was only after I was unwell and reported back that they realised they should have checked and absolutely not given me the two together!
Visited January 2023
Mitcheldean Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 December 2022
The first time I have been to this surgery, I was made to feel welcome and the doctor was extremely good at listening and giving good advice. I am pleased I chose this surgery.
Visited December 2022
Mitcheldean Surgery has not yet replied.
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Review titled Outstanding level of care.
Rated 5 stars out of 5
by Robert John Hyndman - Posted on 16 December 2022
I have enjoyed excellent care over the past 11 months for a cardiology issue and a blood clot. The doctors and nurses have been most attentive and always welcoming at appointments. Despite slow progress with hospital appointments I have had outstanding ongoing support by the medical staff at Mitcheldean Surgery. I owe them a most sincere thank you and am most relieved to be in their care rather than the experiences of friends in other practices.
Visited November 2022
Mitcheldean Surgery has not yet replied.
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Review titled Thank You Mitcheldean Surgery
Rated 5 stars out of 5
by MRS HEATHER ELAINE SMITH - Posted on 10 October 2022
My husband and I arrived very early for our Boosters and Flu vaccinations today. The reason being that we were returning from our Vets in Cinderford, and our dog was in the car. Despite the fact that the staff were eating lunch they were happy to do our vaccinations immediately - chatting and smiling throughout. We were so relieved and grateful. They could have told us to come back later. Throughout the years at the Surgery, we have always been so impressed by the medical care we have been privileged to receive. Thank you one and all.
Visited October 2022
Mitcheldean Surgery has not yet replied.
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Review titled Great Practice and very helpful communication routes
Rated 5 stars out of 5
by Jeremy Aston - Posted on 17 May 2022
I have used the NHS contact system to contact the surgery during and post covid. For simple matters , it's quick and efficient and highly effective. Thanks to the Surgery Team. Much better and simpler than a call/call queuing.
Visited May 2022
Mitcheldean Surgery has not yet replied.