Mile Oak Medical Centre - Ratings and reviews
Reviews
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Review titled Pharmacist
Rated 5 stars out of 5
by Jim Walker - Posted on 22 February 2024
At my Doctors suggestion I received a call from the practice Pharmacist to discuss future possible medication. She gave me freely of her time without any rush, to go into detail of what I could expect and to give me detailed information and answered all my questions to help me make an informed decision. She was very considerate and a pleasure to speak to, we had a lovely chat and she said she wanted to add years to my life which I thought was lovely, and basically, what you all at the practice are trying to do for your patients. Many thanks to her, and to my Dr for his support and guidance.
Visited February 2024
Review titled Mile Oak Medical Centre
Replied on 23 February 2024
Dear Mr Walker - Thank you so much for taking the time to leave such a positive review. It has been shared with the member of staff and indeed the whole team. We hope that we can continue to provide you with care and support MOMC
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Review titled Brilliant
Rated 5 stars out of 5
by Julie - Posted on 19 February 2024
Elderly mother was ill drs were brilliant and staff great in getting her in to see the dr. Service was great drs friendly and understanding and very patient with my mum , she was worried that she would have to go to hospital and because a great service she didn’t
Visited February 2024
Review titled Mile Oak Medical Centre
Replied on 29 February 2024
Dear Julie Many thanks for posting such a positive review. It really provides a boost to the whole team. We are so pleased we were able to support your mum and hope that we can continue to do so. Kind regards MOMC
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Review titled Good service on time
Rated 4 stars out of 5
by Richard Daughtrey - Posted on 01 March 2024
The blood was taken 1st time, the nurse was very Friendly all in a very good visit. I would recommend the Mile Oak Medical centre to all my friends
Visited February 2024
Review titled Mile Oak Medical Centre
Replied on 01 March 2024
Thank you for submitting such a positive review. It will be shared with the team at MOMC. Kind regards MOMC
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Review titled Fantastic service
Rated 5 stars out of 5
by Jim W - Posted on 22 January 2024
Popped into surgery without an appointment as had very sore foot and needed to see the Physiotherapist. The lady was fully booked with patients but the lovely receptionist kindly referred my request to have an x ray to the Physio who texted me within 30 minutes to confirm she had sent a referral to the Polyclinic and that I could go there when I wished! I had the x ray within the hour and within a couple of hours the result was with the Physio and I was informed and an appointment to see the Physio was arranged for me as well. Absolutely first class work from everyone, as is always the case with my surgery. Many thanks, Jim W
Visited January 2024
Review titled Mile Oak Medical Centre
Replied on 25 January 2024
Dear Jim, Thank you very much for posting such a positive review. It has been shared with the physiotherapist and the whole team. I am so pleased that you were pleased with the care provided. Kind regards MOMC
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Review titled Helpful service
Rated 5 stars out of 5
by Lisa Williams - Posted on 12 January 2024
Since joining the practice my NHS App and SystmOnline app were not working. I contacted reception to see if anyone could help me. The Reception Manager promised to look into it and call me back. Over the course of three days she called me to update me daily on what was happening and that she was still working on getting it up and running contacting various people and help desks for me. She could have easily decided not to call back or to give up but she didn’t and got the apps working for me to access them, but after that she also got my partners app to work too. I can’t thank her enough as we had tried so many times ourselves and had not been able to resolve what the problem was. Really impressed had she went beyond what most people would have done. Thank you.
Visited January 2024
Review titled Mile Oak Medical Centre
Replied on 15 January 2024
Thank you so much for taking the time to leave such a positive review. It has been shared with the member of staff. We are so pleased that she was able to help you resolve the problem and hope that we can continue to support you Regards MOMC
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Review titled Great reception
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2023
Just spoke to the reception about something I thought I might talk to the Dr about but didn't want to waste anyones time as it was about a sore foot I woke up with and left me hobbling a bit. She was so nice and suggested I could arrange to see a physio when next available and probably have a tel call with. The lady checked to see when it could be done and I was delighted and relieved to have something in place for after Xmas, hopefully would be all better by then anyway. Thank you, so professional and friendly, it was a pleasure dealing with her! Always found everyone at Mile Oak a lovely group of people. Many thanks, you do a very difficult job and it is very appreciated. Jim
Visited December 2023
Review titled Mile Oak Medical Centre
Replied on 21 December 2023
Many thanks for posting such a positive response - it will be shared with reception and the whole team at Mile Oak Medical Centre - Wishing you a happy and peaceful Christmas and New Year MOMC
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Review titled As helpful as is possible
Rated 5 stars out of 5
by Sam - Posted on 05 October 2023
Just one of my 3 monthly B12 jabs. Have always found staff friendly and helpful. Recent communication and face to face with doctor also positive.
Visited October 2023
Review titled Mile Oak Medical Centre
Replied on 05 October 2023
Dear Sam, Thank you for your positive feedback. I hope that we are able to continue to offer you friendly and helpful care. Regards, MOMC
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Review titled Fantastic Staff and Service
Rated 5 stars out of 5
by Eileen Owen - Posted on 20 October 2023
The staff are always friendly and extremely professional. They are very thorough in their examination and extremely efficient in making appointments for further investigation. I cannot fault them and thank them.
Visited October 2023
Review titled Mile Oak Medical Centre
Replied on 24 October 2023
Dear Ms Owen, Thank you for taking the time to submit a positive review. I am so pleased that you have found staff to be friendly and professional. This feedback will be shared with the whole team. MOMC
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
As I said before, the nurses are always lovely and make me feel comfortable, whatever I am having done. I find this very helpful and would like to thank the nurses for smiling and being so understanding. They probably don’t realise how important this is to patients but we do appreciate it.
Visited October 2023
Review titled Mile Oak Medical Centre
Replied on 24 October 2023
Thank you very much for taking the time to provide positive feedback. It has been shared with the nursing team and really does provide a boost! I hope that we can continue to support you. MOMC
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Review titled Great practice
Rated 5 stars out of 5
by Christine Robert-shaw - Posted on 04 October 2023
I love all the staff at mileoak medical centre. Always get a phone call, usually within the hour, and if we need to see doctor, it's the same day. everyone is so helpful and polite.
Visited September 2023
Review titled Mile Oak Medical Centre
Replied on 05 October 2023
Dear Ms Robert-Shaw Thank you for posting such a positive review. Your feedback has been shared with our staff. We hope that we continue to provide you with a helpful and responsive service MOMC