Meon Health Practice
Barrys Meadow, High Street, Titchfield, Fareham, PO14 4EHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Getting appointment difficult but once in system fairly good
Rated 4 stars out of 5
by Connie hockley - Posted on 18 March 2025
Was amazed at getting an appointment so quickly and dr helpful. Usually appointments like gold dust. Nurses excellent.
Visited March 2025
Review titled Meon Health Practice
Replied on 20 March 2025
Dear Connie Hockley, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent appointment and contacts to us help us understand what we are doing right and where we can make improvements. We acknowledge your feedback around access to appointments and continue working incredibly hard to improve access and deliver as many appointments as we can. We are delighted to hear of your positive experience with our helpful doctor and excellent nurses and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Great receptionist
Rated 3 stars out of 5
by Michelle Macey - Posted on 05 March 2025
Today the reception lady was so lovely and Very polite so helpful did her best to try and sort my issues out .she tried her best to help me . So now I have to wait and see but she was so helpful.
Visited March 2025
Review titled Meon Health Practice
Replied on 06 March 2025
Dear Michelle Macey, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice and how you found the receptionist you spoke to lovely, polite and helpful. Please feel assured we will ensure your feedback is shared across our teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Thorough analysis
Rated 5 stars out of 5
by Pauline Patterson - Posted on 17 March 2025
My annual blood pressure monitoring and review has been efficiently conducted with telephone feedback. The whole process was well organised, results thoroughly analysed with productive outcomes. Thank you Eidin
Visited March 2025
Review titled Meon Health Practice
Replied on 20 March 2025
Dear Pauline Patterson, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your annual blood pressure review helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the efficient process and productive outcomes from this review and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Friendly practice
Rated 4 stars out of 5
by Penelope Beveridge - Posted on 31 March 2025
Came on Friday for my annual blood test everyone at the practice were friendly and helpful especially the lovely nurse who took my bloods
Visited March 2025
Review titled Meon Health Practice
Replied on 01 April 2025
Dear Penelope Beveridge, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our practice and staff helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with your annual blood test, our lovely nurse, and all the friendly and helpful staff at the practice and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Excellent phone consult.
Rated 3 stars out of 5
by Barbara Herman - Posted on 01 April 2025
Very informative conversation with surgery pharmacist. Waiting for the results of the new medication she recommended.
Visited March 2025
Review titled Meon Health Practice
Replied on 02 April 2025
Dear Barbara Herman, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your excellent phone consultation helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our surgery pharmacist and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Poor practice
Rated 2 stars out of 5
by George Light - Posted on 20 March 2025
Booked for heart failure clinic. Reception did not know why I was there. Asked if asked if I was to see a nurse or doctor this was by first appointments but all that happened was three blood samples taken. I was asked to bring a urine sample but nobody asked me for it. Left the practice without knowing anything about hearts failure clinic
Visited March 2025
Review titled Meon Health Practice
Replied on 20 March 2025
Dear George Light, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with your recent follow-up heart failure review. Having checked our records, we can confirm a doctor tried calling you twice on 18th March, and a heart failure review follow up is scheduled on 20th March. We are sorry for an uncertainty in your conversation at reception. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback about the confusions for this appointment and your sample will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. These reviews are incredibly valuable to our practice as they really do help the team identify areas for improvement and also help others in the community learn more about our services. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once again and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Great practice
Rated 5 stars out of 5
by Zara collins - Posted on 17 March 2025
My appointment was on 1st March this year at highlands practice it was my first appointment in five years I also had a blood test on 12th March should get results very soon
Visited March 2025
Review titled Meon Health Practice
Replied on 20 March 2025
Dear Zara Collins, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent appointment helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience at the Highlands Practice and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Excellent service - recently moved from Gudgeheath Lane
Rated 5 stars out of 5
by Mark Mattock - Posted on 09 April 2025
I have recently changed from Gudgeheath Lane Surgery. I have been impressed by communication and dealings. Most recently face to face with the Doctor - caring nature, was not rushed and talked me through everything. Excellent service!
Visited March 2025
Review titled Meon Health Practice
Replied on 14 April 2025
Dear Mark Mattock, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us, and welcome to the Practice. Your feedback about the excellent service you received helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our communications and the caring doctor in your face to face appointment and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled No follow up
Rated 2 stars out of 5
by Garry Jackson - Posted on 20 March 2025
At a recent appointment I was generally pleased with the conversations that I had with the doctor. The diagnosis and suggested treatment plans and prognosis appeared to be fine on the face of what was said. I was to be contacted by the respiratory team, sent a link to assess the impact of my BPH - I have subsequently received nothing. And more worryingly having fact checked - told mis-information about my condition.
Visited March 2025
Review titled Meon Health Practice
Replied on 20 March 2025
Dear Garry Jackson, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with some of the outcomes from your recent appointment. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback about this recent appointment allows us to do just that. Please be reassured we can see from your consultation notes on 14th March a respiratory follow up was required, and our team will be in touch in due course to arrange this and consult with you as needed. We apologise if there has been a misunderstanding on any expected waiting time for this follow up. Be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. These reviews are incredibly valuable to our practice as they not only help us identify areas for improvement, but also help others in the community learn more about our services. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once again and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Fast response
Rated 4 stars out of 5
by Anonymous - Posted on 04 March 2025
I was feeling so poorly and anxious, I had been in on Tuesday and by Friday I felt much worse. I had already called my family to say I felt so ill and if I couldn’t see a doctor, I would head to A&E. I was upset at the reception, the receptionist was kind, got me to fill out a form and let me sit down. She arranged for a doctor to see me at very short notice. Another receptionist tried to send me home, the original receptionist called me back again and said to wait. After being examined, the doctor called the hospital, wrote a letter and sent me straight to QA, where the phone call and letter meant I avoided A&E, and received treatment as quickly as possible in the Acute Medical Unit before being moved on to a Respiratory Ward. It would be great to be able to see medical staff before medical conditions get so acute they need hospital treatment but on this occasion, and in an emergency (asthma attack and pneumonia), the Jubilee team were brilliant.
Visited March 2025
Review titled Meon Health Practice
Replied on 05 March 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with practice and how you found the receptionist you spoke to kind and you consulted with a doctor quickly, who wrote a letter and sent you straight to QA Hospital, where you were seen in the Acute Medical Unit. We wish you a full and speedy recovery and please feel assured your feedback will be shared across our wider teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager