Meon Health Practice
Barrys Meadow, High Street, Titchfield, Fareham, PO14 4EHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Ok Practice
Rated 3 stars out of 5
by Anonymous - Posted on 16 April 2025
I only contact the surgery when I really need to. I work in school so I am really limited on availability during the day. Most times when I call at 8am the message will say, short staffed unfortunately you will not be seen today. It appears that they are always short staffed…why is that? I feel very disappointed but I have to be thankful that we still have the nhs.
Visited April 2025
Review titled Meon Health Practice
Replied on 25 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our telephone communications helps us understand what we are doing right and where we can make improvements. Be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Jubilee and Highlands Superb
Rated 5 stars out of 5
by Jenny Keedy - Posted on 24 April 2025
Blood test at Jubilee and GP appointment at Highlands Road with first time seen GP. Superb caring and helpful. Enthusiastic to motivate and reassure.
Visited April 2025
Review titled Meon Health Practice
Replied on 25 April 2025
Dear Jenny Keedy, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our Jubilee and Highlands sites helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with your recent blood test and GP appointment and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Great consultation
Rated 5 stars out of 5
by Georgie Gulliford - Posted on 16 April 2025
Had a phone review from pharmacist. Very helpful and informative. Sorted out my new prescription easily
Visited April 2025
Review titled Meon Health Practice
Replied on 17 April 2025
Dear Georgie Gulliford, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with your telephone consultation with one of our Pharmacists and how you found this to be helpful and informative and your new prescription was sorted and actioned easily. Please feel assured we will share your feedback with our wider teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Telephonic conversation
Rated 4 stars out of 5
by Sheryll anne Thomson - Posted on 01 May 2025
The lady was clear speaking helpful with empathy. And assisted me with all the answers to my questions
Visited April 2025
Meon Health Practice has not yet replied.
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Review titled Very good response
Rated 5 stars out of 5
by David Willoughby - Posted on 27 April 2025
I am pleased to say the response from the doctor, (and practitioners at St Mary's Hospital) treating a BCC, has been very good and better than expected. 6 weeks from start to finish and very compassionate people. Thank you.
Visited April 2025
Review titled Meon Health Practice
Replied on 28 April 2025
Dear David Willoughby, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent treatment which surpassed your expectations helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our doctor and further care from St Mary's Hospital and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Swift service
Rated 4 stars out of 5
by Anonymous - Posted on 23 April 2025
Need a blood sample taken, booking had some reasonable choices. Arrived 5 mins early and was complete before my allotted start time
Visited April 2025
Review titled Meon Health Practice
Replied on 25 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our swift services helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with your recent blood test and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled The Meon Practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2025
I have seen a doctor twice now. It seems like the practice has gone back to how it once was. Unfortunately, it's because I am being investigated for cancer. But I can't fault the doctor, who has been guiding me during this unexpected tricky time.
Visited April 2025
Review titled Meon Health Practice
Replied on 04 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our doctor who is supporting you at this difficult time and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Please do not hesitate to contact us directly should you need any additional support. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Over complicated
Rated 2 stars out of 5
by Emily - Posted on 01 April 2025
Rather than dealing with the situation, I was passed on to the pharmacy to obtain medication for my daughter’s reoccurring tonsillitis who could not prescribe antibiotics as it was a reoccurring problem. If I had been given time to reply to the e-consult to explain this rather than it being closed within 10 mins of submission then it would have saved me dragging my unwell child out of the house unnecessarily and taking up a slot on the next days list (after waiting ages to speak to anyone). The staff who I actually spoke to were really polite and understanding and we eventually got the medication, just 24 hours later than ideal! Please take an extra couple of minutes to properly read the issue (I advised it was reoccurring)and allow time for a response to be made before closing down an e-consult, it’s usually already taken us at least 30 mins of our day sat on the phone waiting, we do not want to have to repeat it because you close the ticket down prematurely!
Visited March 2025
Review titled Meon Health Practice
Replied on 02 April 2025
Dear Emily, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with an over complicated management of your online request for your daughter’s reoccurring tonsillitis. All feedback helps us understand what we are doing right and where we can make improvements, and your frustrations with this online request and telephone contacts/wait times allows us to do just that. Please be reassured we do allow/ask for responses to many requests, but as each case is unique this is not always required. We apologise if we got this wrong on this occasion. We are delighted our team were supportive when you contacted us to resolve this issue, but we also appreciate this was an avoidable extra contact given the details you have shared. Be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once again and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Telephone appointment
Rated 5 stars out of 5
by Norman Clarke - Posted on 13 March 2025
Used Anima system to request an appointment. Was given a telephone appointment the same day where health issue was discussed and a plan to resolve issue wad proposed.
Visited March 2025
Review titled Meon Health Practice
Replied on 17 March 2025
Dear Norman Clarke, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your Anima appointment request helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with Anima to obtain a telephone appointment, and the treatment plan offered by our team to support your clinical needs, and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Confusion
Rated 3 stars out of 5
by C J WILLSHER - Posted on 06 March 2025
Surgery pharmacist changing BP medication and dosages, but new drug not on my repeat prescription, so how do I get it. Changes have not improved my BP , now another med has been added on top of earlier change and increased dosage. I was also contacted by another company causing more confusion but they said they would leave it with the practice. On the phone I had a blood test arranged and attended my local Jubilee Surgery on time to be told I should be at Whitely, again this caused further confusion and we had to arrange another appointment 5 days later. This has caused frustration and unnecessary worry which doesn't help my blood pressure.
Visited March 2025
Review titled Meon Health Practice
Replied on 07 March 2025
Dear C J Willsher, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that there has been some confusion around your medication, and we would like to provide assurances that this is not the level of service we pride ourselves on delivering. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback about your medication dosage changes, including those who have been involved with making these changes, allows us to do just this. If your symptoms are worsening or not improving in light of these changes, please contact the practice directly so we can help and support you further. Be reassured your comments will be shared with our Practice Management as we continuously work to address areas of concern and further improve our service. These reviews are incredibly valuable to our practice as they really do help the team identify areas for improvement and also help others in the community learn more about our services. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once again and thank you again for contacting us and for being part of our practice. Yours sincerely, Gareth Evans Operations Manager