Meon Health Practice
Yew Tree Drive, Whiteley, Fareham, PO15 7LBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Clare Healey - Posted on 14 March 2025
Great service was put on triage list after calling on the morning -received a text communication to upload details and prescription was sent to chemist that afternoon.. very quick and helpful
Visited March 2025
Review titled Meon Health Practice
Replied on 17 March 2025
Dear Clare Healey, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about this recent quick and helpful service helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with how our Triage Team managed your request effectively and efficiently and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled First class
Rated 5 stars out of 5
by Mark Wheeler - Posted on 14 March 2025
I know many people including myself have been extremely disappointed with the surgery for some time now, but I must say the treatment I received and the speed it happened was first class. The waiting room was busy which is great to see as now face to face appointments. Please keep it up.
Visited March 2025
Review titled Meon Health Practice
Replied on 17 March 2025
Dear Mark Wheeler, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about the improvements you have noticed helps us understand what we are doing right and where we can continue to try and be better. We understand we faced many challenges in recent years and we are so pleased and proud that all our hard work is paying off for our patients and the service you receive. We are delighted to hear of your positive experience with the speedy, first class treatment provided by our team and we will ensure this is shared with our staff. Thank you and all our patients for your ongoing support and patience as we continue working on improving. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2025
Easy to book an appointment for a blood test. Appointment on time and only took a minute. Results were back in the NHS app after about 24 hours. I cannot ask for more than that.
Visited March 2025
Review titled Meon Health Practice
Replied on 13 March 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice and how you found booking a blood test easy, the appointment was on time and you could see your results in the NHS App 24 hours later. Please do take assurances in your feedback will be shared with our wider teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Good care received
Rated 3 stars out of 5
by Anonymous - Posted on 03 April 2025
Whilst I agree that it is still very difficult to actually get an appointment with a GP, when I eventually did succeed, I can’t fault the care I received. Starting with the initial consultation with a lovely GP to further test at the practice and finally a referral to hospital. Very happy with the care I received.
Visited March 2025
Review titled Meon Health Practice
Replied on 04 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about the good care you have received helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our lovely GP and we will ensure this is shared with our staff. We appreciate there are ongoing frustrations with the limit to appointments we can offer, and we continue trying to improve wherever possible whilst delivering a safe and caring service as best we can. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Lovely people
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2025
Visited with my newborn and everyone is so lovely and friendly. Could not fault the practice in any way.
Visited March 2025
Review titled Meon Health Practice
Replied on 17 March 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the lovely and friendly people working at our Practice, and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Honest but solved
Rated 5 stars out of 5
by Neil Spurgeon - Posted on 17 March 2025
Despite a very long wait on the phone (24th in the queue) I did eventually get first a lady answering to triage me and eventually an appointment to see a GP. Awkward place to get to by bus but just about possible. Receptionist was absent upon arrival and very off hand when she finally showed up Doctor was excellent although she admitted she did not know what was wrong with me and after a call to the hospital I was given an appointment there two days later It took a whole day at QA to get a confirmed diagnosis but a ten day course of antibiotics has resolved the issue to ku complete satisfaction
Visited March 2025
Review titled Meon Health Practice
Replied on 20 March 2025
Dear Neil Spurgeon, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contacts with us for medical attention helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our excellent doctor who arranged for you to be seen at the hospital and we will ensure this is shared with our staff. We are also delighted to read your problems have now been resolved following further clinical input as needed. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Helpful practice
Rated 4 stars out of 5
by Feri Eshraghi - Posted on 19 March 2025
Contacted me as promised on the date agreed. Able to talk freely and received the attention needed for my medical problems
Visited March 2025
Review titled Meon Health Practice
Replied on 20 March 2025
Dear Feri Eshraghi, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our helpful practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our contact on the promised date and the medical attention you received and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled I believe I was given the wrong information
Rated 1 star out of 5
by Anonymous - Posted on 31 March 2025
I wanted a referral for my son and I believe now after taking to other professions I was given the wrong information. The Dr I talked didn’t actually seem to know what she was talking about and just adviced on what she thought
Visited March 2025
Review titled Meon Health Practice
Replied on 01 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with a referral for your son. All feedback helps us understand what we are doing right and where we can make improvements, and be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. As your feedback is anonymous, we cannot be sure what information was discussed with you and your son for this referral, therefore we cannot comment any further on this matter. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once again and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Good outcome
Rated 4 stars out of 5
by Anonymous - Posted on 04 April 2025
Seen same day as I phoned doctor very understanding and prescription sent to my pharmacy, could not be any better
Visited March 2025
Review titled Meon Health Practice
Replied on 04 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice, in particular your recent consultation where you found the clinician to be very understanding and a prescription was issued and sent to your nominated pharmacy. Please be assured your feedback will be shared with our wider teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Practice nurses brilliant administration rubbish
Rated 3 stars out of 5
by Anonymous - Posted on 15 March 2025
Oncology wrote 7/01/25, I took a copy of the letter twice before I got a prescription early March Must be improved as meds could be critical A big disconnection between QA and Centre
Visited March 2025
Review titled Meon Health Practice
Replied on 20 March 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with the administration process of an oncology letter from QA. As your feedback is anonymous, we cannot check how or why this was delayed. Please can contact us directly should you wish for a more formal response. You can find out how to do this on our website: www.meonhealthpractice.co.uk/feedback/ Despite your frustration with administration time for this letter, we're delighted to read our nurses have been brilliant and we will ensure this is shared with our staff. Please accept our apologies once again and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager