Meon Health Practice
Yew Tree Drive, Whiteley, Fareham, PO15 7LBContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Meon Health Practice.
Reviews
-
Review titled Hearing
Rated 3 stars out of 5
by Paul Butcher - Posted on 08 May 2025
Unfortunately the appointment took over a month to be booked after doing an econsult as classed as not urgent. The GP was understanding thorough and showed empathy.
Visited May 2025
Meon Health Practice has not yet replied.
-
Review titled Very helpful.
Rated 5 stars out of 5
by David Jones - Posted on 07 May 2025
I had the wrong time for my B12 appointment but the staff kindly fitted in in with the practice nurse which I was very grateful for.
Visited May 2025
Review titled Meon Health Practice
Replied on 08 May 2025
Dear David Jones, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice and how you found our teams to be accommodating of your B12 appointment as you had the wrong appointment time. We are so please to see this still went ahead for you. Please feel assured your feedback will be shared with our wider teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
-
Review titled No appointments
Rated 3 stars out of 5
by Sandra White - Posted on 07 May 2025
Doctor was thorough as usual but it’s getting the appointment that’s the problem. No routine appointments ever it seems . Anima not working, no appointments available. Phoned 111 for advice recommended phone GP and tell triage I need a phone call within the hour. I got a call back and appointment.
Visited May 2025
Review titled Meon Health Practice
Replied on 08 May 2025
Dear Sandra White, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with access to appointment with the practice. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We understand it is frustrating when requesting an appointment only to be told to contact us back another day. We would like to provide assurances that if you need urgent same day medical attention our GP's and Nurses have the capacity to see you. Appointments for both urgent and routine are released via Anima, daily (Urgent 8am Mon-Fri / Routine 11am Mon/Tue/Wed) and are available until this allocation has been booked. As a result, how long these requests last for can fluctuate daily based on demand and service pressures. Further information on how we offer appointments can be found here: https://www.meonhealthpractice.co.uk/appointments/ Be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. Your insight is appreciated and if you have any further concerns, please do let us know. In addition we are pleased to hear that you have found our clinicians to be thorough when you have consulted with them. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once more and thank you again for contacting us and for being part of our practice. Yours sincerely, Gareth Evans Operations Manager
-
Review titled Very very good service thanks
Rated 5 stars out of 5
by Kim pickworth - Posted on 16 April 2025
Happy with what took place and today’s outcome. Dr r is very professional and understanding if the issue we were addressing today.. thank you.
Visited April 2025
Review titled Meon Health Practice
Replied on 17 April 2025
Dear Kim Pickworth, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with your recent consultation with a doctor, and how you found the doctor to be professional and understanding. Please feel assured your feedback will be shared with our wider teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
-
Review titled Helpful and Welcoming
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2025
Blood test today. Cheerfully welcomed, made to feel at ease. On time efficient and professional. I can only say well done in these times of extreme pressure. Thank you
Visited April 2025
Review titled Meon Health Practice
Replied on 18 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with your blood test appointment and how you were made to feel at ease and were welcomed cheerfully. We are also pleased to hear your appointment was on time, efficient and professional. Please feel assured your feedback will be shared across our teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
-
Review titled Fantastic support
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2025
Following routine blood tests last year, it was identified that I was Pre-type 2 diabetic. After consultation I was offered a placement on a diabetes treatment program, provided by Redicare in support of Meon Health Practice. The program and support offered by the Redicare team has been fantastic. They provided one-to-one mentoring, followed by weekly group webinar sessions, and a food plan that was enjoyable, easy to prepare and very nutritious. Last week, after undertaking the program for six months, I received the results of my HBA1c blood test and my pre-diabetes has been reversed. The Redicare team have been brilliant throughout the whole process. I cannot thank them enough! :-)
Visited April 2025
Review titled Meon Health Practice
Replied on 29 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about the support you have received for pre-diabetes helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience and supportive care provided by the Redicare team and we will ensure this is shared with our staff and the Redicare staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice, and congratulations on the excellent news with the reversal of your pre-diabetic test results! Yours sincerely, James Leach Digital Transformation and Data Manager
-
Review titled Great service and lovely staff
Rated 5 stars out of 5
by Anna - Posted on 29 April 2025
Got help quickly and was able to reschedule easily when I couldn't make my first appointment. When I got there I was taken care of well and treated kindly and the nurse answered all my questions
Visited April 2025
Review titled Meon Health Practice
Replied on 30 April 2025
Dear Anna, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our great service and lovely staff helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience when being able to get help quickly, and the kind and caring nurse who helped you, and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
-
Review titled What's next
Rated 3 stars out of 5
by Anonymous - Posted on 07 April 2025
I've consult the doctor for an ongoing health problem. I did appreciate her listening and concerned but please can a follow up appointment can be available. The problem still there I'm worried and I want some answers.
Visited April 2025
Review titled Meon Health Practice
Replied on 07 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are pleased to here the consultation you did have the clinician listened to you and are sorry to read that your symptoms are still present and this is causing you some concern. As your feedback is anonymous we are unable to provide a more specific response to your query. If you would like us to do so then please contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ In terms of accessing appointments to discuss this further, patients can request appointments with the practice through using either Anima, calling or in person. If you need urgent same day medical attention our GP's and Nurses have the capacity to see you and this is factored into our access planning. For routine appointment requests, these can be submitted with the practice on Monday, Tuesday and Wednesday from 11am, until we reach our safe capacity, either via Anima, telephone or in person. Further information on appointments can be found here: https://www.meonhealthpractice.co.uk/appointments/ Your insight is appreciated and if you have any further concerns, please do let us know. Be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. Yours sincerely, Gareth Evans Operations Manager
-
Review titled Good service
Rated 4 stars out of 5
by Carol Willoughby - Posted on 25 April 2025
Following a conversation with the receptionist I received a face to face appointment. I was very pleased with the service I received, and the doctor's examination and calm reassurance.
Visited April 2025
Review titled Meon Health Practice
Replied on 28 April 2025
Dear Carol Willoughby, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about this recent good service helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our receptionist and subsequent face to face appointment with our doctor and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
-
Review titled Disappointed with referral
by Anonymous - Posted on 14 April 2025
Spoke to the ANP re kidney stone spasms & tramadol not effective as analgesic I was advised I would have an URGENT USS but gave only been booked for a routine so looking at June/July phoned the surgery to ask a message to be sent to the ANP that I needed an urgent referral which is the end of April now phoned bookings this morning only to find this had not been done so my faith has diminished now the pain is so intense I’m passing out & throwing up I’m now going I’m have to phone 111/999 to be seen tried the private route the private GP said there was no point having an USS as the stone is there at clinic 7 (LB healthcare) no available renal consult to mid May I cannot cope with this extreme agony passing out being sick
Visited April 2025
Review titled Meon Health Practice
Replied on 17 April 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with the way your referral has been handled, and we are sorry to hear of they way this has been effecting you and the symptoms you have been experiencing. As your feedback is anonymous, we are unable to look at the detail of your referral and recent consultation and provide a more specific response. If you would like us to investigate this further please contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ We would like to provide you with assurances that if your symptoms are worsening and not improving then please contact the practice back so we can support you further. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. Your insight is appreciated and if you have any further concerns, please do let us know. Be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. Please accept our apologies once more and thank you again for contacting us and for being part of our practice. Yours sincerely, Gareth Evans Operations Manager