Meon Health Practice
102 Highlands Road, Fareham, Hampshire, PO15 6JFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Nursing treatment
Rated 5 stars out of 5
by Bryan Merryweath - Posted on 06 June 2025
On time appointment, knowable nurse. Treatment carried out quickly and without discomfort. Questions answered and advise given to aid my recovery.
Visited June 2025
Review titled Meon Health Practice
Replied on 09 June 2025
Dear Bryan Merryweath, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your positive experience with your treatment and advice in this nursing appointment and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Poor response time
by Anonymous - Posted on 05 June 2025
Poor response time, no personal contact to enable me to discuss my problem. Asked for face to face... got a text message. Do not feel they care about you as a person.
Visited June 2025
Review titled Meon Health Practice
Replied on 06 June 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with text message advice following your request for a face-to-face appointment. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. While we ask patients for a preference of face-to-face, telephone, video, or text message advice, these unfortunately are not guaranteed. We always try to accommodate patient preferences as best we can, ultimately the allocation of these appointments is dictated by our GP-Led Triage Team following their clinical assessment of patient needs and our appointment availability. We apologise you have been made to feel this means we do not care about you as a person, but each decision is made with our patients’ best interests, and clinical advice can often be delivered by text message or telephone without a face-to-face appointment. Be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once more and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Cervical screening
Rated 5 stars out of 5
by Anonymous - Posted on 09 June 2025
It was a good experience. The nurse was very helpful and I got my screening results very quickly. She was knowledgeable.
Visited June 2025
Review titled Meon Health Practice
Replied on 09 June 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your positive experience with our helpful, knowledgeable nurse and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Fantastic Doctor
Rated 4 stars out of 5
by Mrs Lowe - Posted on 13 June 2025
Getting an appointment for my father was still not without its difficulties, requiring chasing up a couple of times. However, during the appointment, the care and attention given to him by the GP was fantastic. She had briefed herself beforehand, listened intently to him and offered several avenues of treatment. We couldn’t ask for better care. Thank you.
Visited June 2025
Meon Health Practice has not yet replied.
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Review titled Great Care
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2025
Short notice referral to have an ECG followed by an appointment with the Doctor. I found the professionalism and care second to none. I feel lucky to have such a good medical practice available to me.
Visited June 2025
Meon Health Practice has not yet replied.
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Review titled Very helpful
Rated 4 stars out of 5
by Michael Crosskey - Posted on 09 May 2025
I have been very well looked after with regard to my asthma on all occasions and I have no complaints. My asthma has been fully described to me including the use of the inhaler. My initial inhaler caused excessive mucus so I had to change to another one which seems a lot better although l still get quite a lot of mucas but not as much as the other inhaler.
Visited May 2025
Review titled Meon Health Practice
Replied on 09 May 2025
Dear Michael Crosskey, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice and how we have supported you with your Asthma management, usage of your inhaler and changes to your inhaler. Please feel assured your feedback will be shared across our wider teams and we wish you well in the future. Please do contact the practice back should you have any changes to your Asthma, or your symptoms worsen. If this is outside of of practice opening hours, then please contact 111 or in an emergency 999. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Good appointment
Rated 4 stars out of 5
by Anonymous - Posted on 04 June 2025
I visited the practice for the first time last week for a blood test. The practitioner was very friendly and welcoming. She took my blood test and I wasn’t left with a bruise which does often happen when I have blood taken
Visited May 2025
Review titled Meon Health Practice
Replied on 05 June 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. We are delighted to hear of your positive experience with our friendly and welcoming practitioner in your recent blood test appointment, and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Great service
Rated 5 stars out of 5
by Evelyn Lewis - Posted on 14 May 2025
I had a face to face appointment with a nurse practitioner. I was seen very quickly no waiting around . Was prescribed antibiotics which has resolve problem.
Visited May 2025
Review titled Meon Health Practice
Replied on 15 May 2025
Dear Evelyn Lewis, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice and how you were seen for your face to face appointment very quickly, and during the consultation you were prescribed antibiotics which has resolved your problem. Please feel assured your feedback will be shared with our wider teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled It is very difficult to get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 21 May 2025
It is very difficult to make an appointment. The website they use takes a long time to create an appointment, and while waiting to be connected by phone, the appointment time period passes and they say to try tomorrow. I am not happy with this. The doctors and nurses are good.
Visited May 2025
Review titled Meon Health Practice
Replied on 28 May 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with access to appointments. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. Please be reassured our doctors and nurses will always try to make capacity to consult a patient for urgent medical matters, and we are pleased the care you have received from our doctors and nurses has been good. While we take pride in the quality of care we offer, we also recognise the need for ongoing improvement - particularly in making it easier for more patients to access non-urgent appointments and routine medical advice when needed. Be reassured your comments will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once more and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Some very bad mannered staff
Rated 2 stars out of 5
by Alison - Posted on 23 May 2025
I came to the surgery bright & early to drop in a sample. It wasn’t overly obvious where to leave the sample. I waited near the reception desk whilst the receptionist helped a patient. Another lady appeared behind the desk, who looked at me then totally ignored me. The polite professional thing to have done would have been to acknowledge me, as a patient. Shockingly bad manners! Think this person could do with some training.
Visited May 2025
Review titled Meon Health Practice
Replied on 28 May 2025
Dear Alison, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with a member of staff at our reception desk. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback allows us to do just that. Be reassured your comments of a lack of appropriate acknowledgement while waiting to provide a sample will be shared with our Practice Management Team as we continuously work to address areas of concern and further improve our service. Your insight is appreciated and if you have any further concerns, please do let us know. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once more and thank you again for contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager