Medwyn Surgery
Reigate Road, Dorking, Surrey, RH4 1SDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointed
Rated 2 stars out of 5
by Becky - Posted on 10 June 2023
I went to the doctors with an on going issue I have had one and off for over 10 years now… the doctor told me it was normal when I actually have pain and puss coming out of my ear…? I left the doctors crying as she was very rude and I felt very let down. I am still having this problem but no help at all was given I was just told “it’s normal” I know it’s not normal this is why I’m very confused and upset with how they treated me. I’m in my mid 20’s and never in my life have I been spoken to the way she spoke to me. Very shocking.
Visited May 2023
Review titled Medwyn Surgery
Replied on 12 June 2023
Dear Becky I'm very sorry to hear that you've been distressed by an encounter with one of our clinicians and I urge you to submit the details of your concerns direct to me at the practice so that we can investigate and resolve these issues for you. Kind regards Nanette Nobes Practice Business Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 09 June 2023
Physio was very helpful and gave advice as to how to continue the treatment. I am doing so and finding it is very helpful.
Visited May 2023
Review titled Medwyn Surgery
Replied on 12 June 2023
Thank you for taking the time to let us know your experience of Medwyn. We are now very fortunate to have a team of health care professionals who work alongside the GP's giving specialist care to patients for a wide range of issues. Kind regards Nanette Nobes Practice Business Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2023
Have been going through blood tests etc for high cholesterol and blood pressure. Very prompt and efficient service from Doctors, Nurses & Pharmacists
Visited May 2023
Review titled Medwyn Surgery
Replied on 07 June 2023
Thank you very much for taking the time to send us your comments. We are always looking to improve the service that we offer to patients and feedback is a vital way of measuring our success. To hear that patients are satisfied is also a great morale booster to the team. Kind regards Nanette Nobes Practice Business Manager
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Review titled Great practice
Rated 5 stars out of 5
by Norma-Judith Denman - Posted on 06 June 2023
I phoned and receptionist helped me with an appointment And it was for May 31 Due to servere pain Dr helped me
Visited May 2023
Review titled Medwyn Surgery
Replied on 09 June 2023
Thank you very much for taking the time to send us your comments. I'm pleased to hear that you were able to obtain the care you needed. Kind regards Nanette Nobes Practice Business Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
Really great surgery, attended to my needs straight away and really helpful. Helped me with anything I needed and the doctor was very understanding and helpful
Visited May 2023
Review titled Medwyn Surgery
Replied on 09 June 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled It’s a very great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2023
I have been a patience of this practice for several years. I have received a good service all the time. Thanks.
Visited May 2023
Review titled Medwyn Surgery
Replied on 07 June 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager