Maritime Health Partnership
St Mary's Island Surgery, Edgeway, St Marys Island, Chatham, ME4 3EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2023
Practice contacted me on day of appointment to change location due to a flood and did not postpone the appointment Excellent!
Visited November 2023
Maritime Health Partnership has not yet replied.
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Review titled Very Helpful
Rated 5 stars out of 5
by Moji Daramola - Posted on 17 October 2023
I called for an urgent issue and the lady at reception was unsure how to help me. She asked her colleague for advice on what would be the best cause of action going forward. I received a follow up call from the doctor and also received a call from the receptionist confirming if all had been sorted. I really appreciated her going above and beyond for me, I really helped the situation. Thank you
Visited October 2023
Maritime Health Partnership has not yet replied.
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Review titled Pleasantly surprised!
Rated 4 stars out of 5
by Gabrielle Barker - Posted on 11 October 2023
I decided to use the eConsult facility to get advice. I found the procedure easy to follow and was able to give all the details of my problem and answer a few questions without difficulty. Within 48 hours I received a phone call from the Practice and after further discussion I was told that a doctor would prescribe some medication for me. I will definitely use eConsult again if need be - simple and efficient!
Visited October 2023
Maritime Health Partnership has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 October 2023
The surgery have been very good at following up on my procedures. The wait time for appointments has been very quick. I have been able to see a Doctor when I request it.
Visited October 2023
Maritime Health Partnership has not yet replied.
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Review titled Inefficient
Rated 1 star out of 5
by Anonymous - Posted on 19 October 2023
Attended appointment for a blood test, gave the health clinician the Pathology request form, she said "we don't need this anymore, it's all on the system" and gave it me back. When I spoke to my consultant, my blood results were all n/a. She obviously didn't send my blood for the correct tests. Now I can't get another appointment for over 2 weeks. Not Good Enough! I will go to Mch house in future...although those of us who live on St Marys Island, pay towards the upkeep of the building this practice uses.
Visited October 2023
Maritime Health Partnership has not yet replied.
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Review titled Appointments & Transport Problems
Rated 3 stars out of 5
by Anonymous - Posted on 24 October 2023
Generally, the service provided is good. The receptionists and telephone call centre staff are all pleasant and helpful. Having a different doctor dealing with me each time makes my diagnoses and treatments somewhat disconnected. However, a significant problem is that I have to go to different surgeries for treatment e.g. the Strood surgery is terrible for parking and poor public transport makes attending for appointments near impossible. Today I had to go to the in-Boots surgery and sat at the bus stop near the Rainham Healthy Living Centre waiting an hour for a bus which made me late for my appointment. In all a locally based service with a designated GP would be much better.
Visited October 2023
Maritime Health Partnership has not yet replied.
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Review titled Amazing Experience Today
Rated 4 stars out of 5
by Tabitha Marshall - Posted on 21 October 2023
Today I submitted an econsult around 2.30pm and a clinician phoned me less than two hours later. I cannot remember the gentleman’s name who called me but he was very pleasant and explained all medication options available and also gave me blood test results from only four days ago. He issued me a new prescription and explained what I should do if I react to the medication as I have a history or allergic reaction. He explained everything very clearly. Amazing service today. I couldn’t believe I was called so promptly and didn’t expect to hear anything until next week as it was Friday afternoon when I sent the econsult. Thank you Maritime Health for a great and positive experience.
Visited October 2023
Maritime Health Partnership has not yet replied.
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Review titled Really helpful
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2023
Spoke to a very nice and pleasent lady. She was really polite and helpful. She explained everything really well and was very sympathic
Visited October 2023
Maritime Health Partnership has not yet replied.
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Review titled Compassionate and caring
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
I went for a routine check up for something else, but while there I opened Pandora’s box on another issue and ended up getting very emotional. The nurse was respectful, listened to me and was practical in her advice and compassionate and caring. I was very grateful.
Visited October 2023
Maritime Health Partnership has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 30 October 2023
Nurse is welcoming and kind, explained everything she was going to do, gave me information I was unaware of. Made me very calm with my experience.
Visited October 2023
Maritime Health Partnership has not yet replied.