Maidstone Road Surgery
262 Maidstone Road, Chatham, Kent, ME4 6JLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Maidstone Road Surgery.
Reviews
-
Review titled On point with anima
Rated 4 stars out of 5
by Claire Tulppo - Posted on 30 April 2024
Sent anima. 5 mins later got phone call for surgery appt on one hours time. Cannot fault the clinician that morning
Visited April 2024
Review titled Maidstone Road Surgery
Replied on 01 May 2024
Dear Mrs Tulppo Thank you so much for taking the time to write this review. All reviews are shared with the team to help the surgery to learn and improve. It is great to hear your experience with Anima went well, we are receiving great feedback relating to the new triage system. Many thanks Katy Hutchinson - Practice Manager
-
Review titled Medication review
Rated 4 stars out of 5
by Anonymous - Posted on 01 May 2024
The medication review was carried out professionally and compassionately. With explanations of future checks required and appointments booked.
Visited April 2024
Review titled Maidstone Road Surgery
Replied on 20 May 2024
Dear Patient Thank you very much for taking the time to write this review. It is really nice to hear of your positive experience at the surgery. All reviews are shared with the team, this helps the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
-
Review titled Good practice. Prompt attendance. Proactive.
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2024
Made appointment on the first attempt. I didn’t have to wait for delays. Happy with my consultation. Proactive clinician. My physiotherapy appointment was set shortly after leaving the surgery. Very good experience!
Visited April 2024
Review titled Maidstone Road Surgery
Replied on 15 April 2024
Dear Patient Thank you very much for your kind review and sharing your experience at the surgery. I will share this with the team. It is important to get reviews as this helps us to learn and improve. Many thanks Katy Hutchinson - Practice Manager
-
Review titled Great doctor
Rated 5 stars out of 5
by Jan Okere - Posted on 30 April 2024
Doctor very efficient and helpful interested in my health asked me a number of questions which I answered so I got the right medication
Visited April 2024
Review titled Maidstone Road Surgery
Replied on 01 May 2024
Dear Mrs Okere Thank you so much for taking the time to write this review. All reviews are shared with the team to help the surgery learn and improve. It is great to hear your consultation went well and you were happy. Kind regards Katy Hutchinson - Practice Manager
-
Review titled Punctual Blood Test.
Rated 3 stars out of 5
by Andrew Humphrey - Posted on 04 April 2024
My blood test was on time and without fuss. Thanks to all at Maidstone Road Surgery, Chatham Kent. Well done.
Visited April 2024
Review titled Maidstone Road Surgery
Replied on 05 April 2024
Dear Mr Humphrey Thank you very much for taking the time to write your review. It is really nice to hear of your positive experience at the Surgery. All reviews are shared with the team to help us to learn and improve. Many thanks Katy Hutchinson - Practice Manager
-
Review titled My first time with a triage nurse
Rated 4 stars out of 5
by Val - Posted on 16 April 2024
The nurse’s took my details of why I needed to speak with him, I said I needed a referral to the Medway hospital regarding support for my feet.
Visited April 2024
Review titled Maidstone Road Surgery
Replied on 25 April 2024
Dear Val Thank you very much for taking the time to write this review. It is nice to read that your consultation at the surgery went well and you were supported with a referral. All reviews received are shared with the team to help the surgery to learn and improve. Kind regards Katy Hutchinson - Practice Manager
-
Review titled Decent surgery
Rated 5 stars out of 5
by Claudia Brotherwood - Posted on 10 April 2024
I have booked my appointment today as an emergency and was excepted. The clinician doctor, who saw me (don’t know his name…very sorry) acted very professionally… was very attentive, caring and a great person in general. He made me feel safe, relaxed and comfortable… as well as he reassured me I would be fine. I’m very satisfied with my visit. Thanks.
Visited April 2024
Review titled Maidstone Road Surgery
Replied on 15 April 2024
Dear Claudia Thank you very much for your kind review and sharing your experience at the surgery. I will share this with the clinician you saw and with the team. It is important to get reviews as this helps us to learn and improve. Many thanks Katy Hutchinson
-
Review titled Great practitioner
Rated 5 stars out of 5
by Carmen Toader - Posted on 04 April 2024
Profesional, efficient and caring. Dedicated to her patients, very polite. Appointment was on time.
Visited April 2024
Review titled Maidstone Road Surgery
Replied on 05 April 2024
Dear Ms Toader Thank you very much for taking the time to write your review. It is really nice to hear of your positive experience at the Surgery. All reviews are shared with the team to help us to learn and improve. Many thanks Katy Hutchinson - Practice Manager
-
Review titled Great service
Rated 5 stars out of 5
by Patricia Quieros - Posted on 21 March 2024
My elderly mum needed to discuss the outcome of blood tests and a medication review with her GP. Knowing mum had a dental appointment the GP rang early so mum did not feel under pressure. She was patient,kind and explained everything clearly .We have found the all staff to be helpful and accommodating .My mum is over 90 but is always made to feel valued and listened to .
Visited March 2024
Review titled Maidstone Road Surgery
Replied on 22 March 2024
Dear Patricia Thank you so much for taking the time to write this review on behalf of your Mum. It is lovely to hear your review and the positive experience your Mum has received. All reviews are shared with the team, they help the surgery to learn and improve so thank you for sharing. Kind regards Katy Hutchinson - Practice Manager
-
Review titled Saw a brilliant doctor today
Rated 5 stars out of 5
by Maria Carr - Posted on 22 March 2024
I saw a Dr today who was very thorough. Good at explaining my condition and how to treat it. Very pleased with the service I received today
Visited March 2024
Review titled Maidstone Road Surgery
Replied on 25 March 2024
Dear Mrs Carr Thank you very much for taking the time to write this review. I have sent a copy to the clinician you saw and will share this with the team, all reviews help the surgery to learn and improve. It is really nice to read your consultation at the surgery went well. Kind regards Katy Hutchinson - Practice Manager