Lees Medical Practice - Ratings and reviews
Reviews
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Review titled Karen practice nurse
Rated 5 stars out of 5
by Malcolm Gregory - Posted on 18 April 2024
2nd time seen Karen found I had af last time this time only medical practitioner to try and resolve my dizziness showing her my blood pressure results took them into a doctor she is really trying to sort it out for me thanks Karen
Visited April 2024
Lees Medical Practice has not yet replied.
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Review titled Positive experience with Practice Nurse
Rated 5 stars out of 5
by Jenny - Posted on 30 April 2024
I have met my nurse twice now in the surgery. The first time was for my pill check. I explained to my nurse by current history of my Mum having breast cancer and she talked me through different options of pills for me to consider. The nurse then booked me an appointment for the next week with a GP to discuss this further. She listened to me, didn’t rush me and made me feel comfortable. I have had another appointment with her since on the 30th April at lees medical practice for a smear test. This was the best experience I have had with this sort of appointment and she was gentle and quick. I felt happy and comfortable with her being my nurse. I hope to continue to have any further appointments I need with this nurse. Thanks so much for a positive experience even at a smear test!
Visited April 2024
Lees Medical Practice has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Colin W - Posted on 08 April 2024
I had a serious ski accident that left me with several broken bones. The aftercare and follow up from Lees Medical Centre was first class - Thank You.
Visited March 2024
Lees Medical Practice has not yet replied.
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Review titled Quick easy and helpful
Rated 5 stars out of 5
by Megan wright - Posted on 12 December 2023
Managed to get a same day appointment, felt respected, the doctor was lovely and took the time to check in on well-being aswell as help on the appointment, great service
Visited December 2023
Lees Medical Practice has not yet replied.
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Review titled Just perfect
Rated 5 stars out of 5
by david Campbell - Posted on 07 January 2024
I have recently registered with this practice after 68 years with my previous doctor. The registration process was quick easy efficient and friendly. I have had my new patient review and a phone consultation with my new doctor to assess my current medications and I found it to be thorough caring and very up to date. Was a little apprehensive changing doctors after a lifetime with my previous practice but I needn't have worried. All as I would have wished for. Thank you.
Visited December 2023
Lees Medical Practice has not yet replied.
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Review titled poor getting worse
Rated 1 star out of 5
by russel - Posted on 14 October 2023
The reception staff quick to anger or give negative attitude towards patients, lacking listening and empathy skills. The surgery standards are continually deteriorating, the patient check-in system not working anymore now a notice board; the system to call patient turned off for some reason maybe saving electricity; and the toilets appear not getting proper regular cleaning. Do not know why this is been left to deteriorate for a modern facility, sad really, but the staff quick to have a go at patients,
Visited October 2023
Lees Medical Practice has not yet replied.
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Review titled Good peactice
Rated 3 stars out of 5
by Christine Jackson - Posted on 07 March 2023
Problems getting appointments with go. Regularly have long queues before phone calls being answered. Some delays in what receptionist says they have done ie: repeat prescription queries and actually getting it right. I had to ring 3 separate times to sort it. My experience with practice pharmacist once I spoke to him was very good though.
Visited March 2023
Review titled Lees Medical Practice
Replied on 16 May 2023
Dear patient, Thank you for your feedback regarding the service you have received. We have recently updated our appointment system and hope we can provide more appointments for your patients. If you experience delays in receiving responses for your queries, please do not hesitate to contact me with further details so I can investigate any issues. Kind regards, Julie Rowe Practice Manager
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Review titled Family Practice
Rated 5 stars out of 5
by Annette whittle - Posted on 07 March 2023
Always good service ,look after me .reception always polite and helpful..as is the doctors ,pharmacist.and nurses.i have no complaints
Visited March 2023
Review titled Lees Medical Practice
Replied on 16 May 2023
Dear patient, Thank you for your lovely review. It is much appreciated! I will cascade this to our team. Kind regards, Julie Rowe Practice Manager
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Review titled Good peactice
Rated 3 stars out of 5
by Christine Jackson - Posted on 07 March 2023
Problems getting appointments with go. Regularly have long queues before phone calls being answered. Some delays in what receptionist says they have done ie: repeat prescription queries and actually getting it right. I had to ring 3 separate times to sort it. My experience with practice pharmacist once I spoke to him was very good though.
Visited March 2023
Review titled Lees Medical Practice
Replied on 16 May 2023
Dear patient, Thank you for your feedback regarding the service you have received. We have recently updated our appointment system and hope we can provide more appointments for your patients. If you experience delays in receiving responses for your queries, please do not hesitate to contact me with further details so I can investigate any issues. Kind regards, Julie Rowe Practice Manager
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Review titled Good peactice
Rated 3 stars out of 5
by Christine Jackson - Posted on 07 March 2023
Problems getting appointments with go. Regularly have long queues before phone calls being answered. Some delays in what receptionist says they have done ie: repeat prescription queries and actually getting it right. I had to ring 3 separate times to sort it. My experience with practice pharmacist once I spoke to him was very good though.
Visited March 2023
Review titled Lees Medical Practice
Replied on 16 May 2023
Dear patient, Thank you for your feedback regarding the service you have received. We have recently updated our appointment system and hope we can provide more appointments for your patients. If you experience delays in receiving responses for your queries, please do not hesitate to contact me with further details so I can investigate any issues. Kind regards, Julie Rowe Practice Manager