Lea Wharf Medical
17 Bircherley Green, Hertford, SG14 1BNContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Lea Wharf Medical.
Reviews
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Review titled Poor
Rated 1 star out of 5
by Anonymous - Posted on 12 June 2025
It is unacceptable that one partner general practitioner (GP) treated me poorly. I had two follow-up appointments scheduled, but I was subsequently informed that I could only have one. If I have multiple issues, two appointments should be booked. I am dissatisfied with the service provided, as the partner GP appears to be making up rules as he goes along. I suggest you put on your website about what to do if you have multiple issues.
Visited June 2025
Lea Wharf Medical has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 June 2025
Quiet easy to get an appointment, practice call you at the same day to book you in, different days and times suggested. Once have got an emergency appointment at the same day, very happy about it. Hear from many people that it much harder to get an appointment with their practices, so I would definitely recommend this one.
Visited June 2025
Lea Wharf Medical has not yet replied.
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Review titled Very professional service
Rated 5 stars out of 5
by Simon - Posted on 06 June 2025
Doctor Phoned on time was very good and explained the test results and options I have and suggested treatment that I had researched myself
Visited June 2025
Lea Wharf Medical has not yet replied.
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Review titled Super helpful
Rated 5 stars out of 5
by John Brown - Posted on 04 June 2025
I dropped in today with a minor issue following my recent heart bypass operation, the Reception staff were excellent in listening to my story and then went about finding someone at the surgery that could help me. The practice nurse resolved the issue within a few minutes and gave me some very helpful advice. Many thanks to you all.
Visited June 2025
Lea Wharf Medical has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2025
I filled out an econsult online. I was called by a member of the reception team and offered an appointment that same day. I saw a Dr. He listened to me and I felt he was very thorough. He explained his concerns and what follow up plan there would be. I felt reassured and well looked after. I was extremely happy with the whole process. The reception team called me the next day and booked a Gp call back to discuss the test results. Every staff member on this occasion was very helpful professional and kind to me.
Visited May 2025
Lea Wharf Medical has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2025
The doctor was very helpful concerning my needs. Explaining things to me. Was very kind and polite. Is going to get me an appointment within a couple of weeks for some surgery I need. Very good.
Visited May 2025
Lea Wharf Medical has not yet replied.
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Review titled An excellent example of great care
Rated 5 stars out of 5
by Peter - Posted on 15 May 2025
Completed e-consult and was called later that day to offer an appointment in a weeks time. Appointment was on time, I felt the GP had time to listen to me and also felt the solution was thorough and well considered - not just addressing the immediate issue, but doing more to proactively explore possibilities. Opportunity given to ask GP any questions, at no point did I feel rushed out of the appointment. A very positive experience, thank you.
Visited May 2025
Lea Wharf Medical has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Barbara Hickerson - Posted on 19 May 2025
I get comfort from my doctor checking on me on a regular basis. It is reassuring being helpful with my medications and changing them when necessary also she helps to make appointments and explain the results
Visited May 2025
Lea Wharf Medical has not yet replied.
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Review titled Regular appointment
Rated 5 stars out of 5
by Martin Bradley - Posted on 19 May 2025
Attended for 3-monthly injection. Usual great service- everyone pleasant and helpful. Short wait as I was early, but appointment on time. No issues
Visited May 2025
Lea Wharf Medical has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Gemma - Posted on 19 May 2025
Love new surgery. Great appointment. Reception staff very lovely and helpful. Nurse fabulous as ever. Great service all round.
Visited May 2025
Lea Wharf Medical has not yet replied.