Lawrence Hill Health Centre
Hassell Drive, Easton, Bristol, Avon, BS2 0ANContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Exceptional practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2025
Last year, after a referral back to my GP from the hospital, I felt disheartened. I questioned whether it was even worth following up, after all I had just left A&E with medication that only masked my symptoms. But deep down, I knew I needed to get to the root of the problem. During a telephone consultation, the doctor reassured me that they would do everything possible to help, but it would be a process of elimination. That process led to a life changing diagnosis: cancer. Navigating treatment was overwhelming, and as a result, I was forced into early menopause. Confused and uncertain, I turned to my GP once again. As always, the team at Lawrence Hill Health Centre provided fantastic advice. They made me feel safe, and genuinely cared for. At my in person appointment, every staff member I encountered was kind, patient, and took the time to address my concerns. They went over information carefully, ensuring I fully understood my situation and options. The level of holistic care at this surgery is rare. They treat patients as individuals, not just symptoms. I cannot overstate how much that means, especially during such a difficult time in my life. I never want to leave this practice. It’s a place where I feel truly supported in every aspect of my health.
Visited February 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Lovely treatment room staff shame about receptionist
Rated 2 stars out of 5
by Jude - Posted on 14 February 2025
Could tell the receptionist was unhappy in her job. A new member of health visiting staff arrived at desk to introduce her self. Receptionist was not welcoming, told her to come around to side entrance, no name or ID check! Service from treatment room nurse lovely, really friendly.
Visited February 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Used to be great practice
Rated 3 stars out of 5
by Anonymous - Posted on 15 February 2025
I have been with this practice since 2002 and the care I used to receive was exceptional. Unfortunately, now a days I found it hard to arrange an appointment to see a GP and if I find one it’s likely to be with associates who are less likely to prescribe me with the correct medicine.
Visited February 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Good professionals
Rated 5 stars out of 5
by Tim Mather - Posted on 06 February 2025
Had a blood test with nurse. Was done on time & had the results the next day. All the Doctors & nurses are very helpful & professional. Marks 10 out of 10 !!
Visited February 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Bad practice
Rated 2 stars out of 5
by Anonymous - Posted on 17 February 2025
The phone service is utter rubbish, today i was on phone to the practice and was in the que and got to number one and they hung up on me and when i phoned back i was number 30 in the que. This is un acceptable. this phone service needs to be improved. I am not happy with the current service. Also it takes a long time for an appointment.
Visited February 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Incredible service
Rated 5 stars out of 5
by Jason Price - Posted on 08 April 2025
I visited my GP last autumn, at a very difficult part of my life . The service I received that day was excellent, discussing all aspects of my problems, covering all the different options to change and improve things for myself. Providing me with links and websites with an array of things that might be helpful . Really a 1st class service. But it didn't end there, my GP took it upon themselves to contact me, by phone, to check how I was doing, at regular intervals. That friendly voice, showing genuine concern ,at such a difficult time, meant more than words could convey .I genuinely am truly grateful. Thank you, Lawrence Hill health Centre 🤎
Visited January 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Was ok
Rated 4 stars out of 5
by Carey Thomas - Posted on 18 January 2025
Apart from waiting 55 minutes even though my appointment said on time also the chairs give you a really bad back in reception other than that doctor was lovely
Visited January 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Glad to actually see a doctor !!
Rated 3 stars out of 5
by Anonymous - Posted on 28 January 2025
After a half hour wait the treatment provided was excellent. I feel that the appointment system is poor and leaves people in pain, despite trying to get an appointment.
Visited January 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2025
I have found the reception staff very caring and helpful. The gp was excellent and got an appointment easily.
Visited January 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Always good service
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2025
Appointment was on time and the doctor I saw was very thorough. Listened to my problem and suggested some ways in which I could help myself as well as possible medication. Very pleased with the outcome.
Visited January 2025
Lawrence Hill Health Centre has not yet replied.