Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not happy
Rated 2 stars out of 5
by Sharon Morriss - Posted on 05 March 2025
Just been to sheep market surgery for an 30min appointment for invited health check booked 2weeks ago only to be told I had been booked for totally different thing certainly wasn't an injection. Have now had to rebook in 2 weeks . What a waste of my time, petrol and the nurses time. Sheep market get your act together for god sake your turning into a joke
Visited March 2025
Review titled Lakeside Healthcare Stamford
Replied on 06 March 2025
Dear Ms Morriss, Thank you for taking the time to share your feedback. I have looked into your concern, and can see that the appointment was booked by yourself online for the RSV Clinic. I am sorry for any confusion, but the invite to the RSV clinic clearly states this is a for the vaccine only, the appointment time is only 10 minutes as this is a vaccination clinic. Kind Regards Emma Patient Services Manager
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Review titled Getting better
Rated 4 stars out of 5
by Anonymous - Posted on 29 March 2025
I visited St Mary's Medical Practice yesterday, and The Sheepmarket Surgery a few weeks ago. I have also had various conversations with the doctors and surgery staff online. Early last year I found that the service levels of the Sheepmarket Surgery were dire, and trying to get an appointment took an inordinate amount of time. Waiting times for appointments do appear to be easing slowly, which is encouraging. I am also encouraged by the marked improvement in staff efficiency, politeness, and willingness to help. The respect I have received from the doctors, either in-person or on the phone, and the phone conversations with surgery staff have been welcoming too. In summary, great improvements have been made and I am very appreciative of this.
Visited March 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Friendly, helpful
Rated 5 stars out of 5
by Maureen - Posted on 22 March 2025
The Dr was thorough, explained the problem and gave clear advice on the treatment. As stated above all the staff were helpful and friendly and in particular the Dr.
Visited March 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Thorough service
Rated 4 stars out of 5
by Anonymous - Posted on 24 March 2025
Clear explanation given of steps the GP planned to take and written confirmation of outcome sent to me. Much appreciated.
Visited March 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Helpful Practice
Rated 4 stars out of 5
by Anonymous - Posted on 18 February 2025
The receptionist was helpful The waiting area was spacious and uncrowded. My appointment was on time and the doctor was thorough and efficient. He sent my prescription electronically to the chemist there and then. From start to finish it all went smoothly and professionally.
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Nurse took time to listen
Rated 4 stars out of 5
by Vanessa - Posted on 22 February 2025
I had my well woman appointment today with the nurse Very friendly and explained everything clearly to me No question I asked was ignored or hurried
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Efficient and friendly
Rated 4 stars out of 5
by Anonymous - Posted on 20 February 2025
I had a great experience. My appointment was on time and the advanced nurse practitioner was very friendly and put me at ease. The follow up actions have already been communicated to me by text following the appointment today.
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled NHS Health Check
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2025
A very informative review with a very caring healthcare assistant/GPA. Would recommend to all patients when eligible.
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled poor
Rated 2 stars out of 5
by christopher heath - Posted on 14 February 2025
with great difficulty i had to go to see a doctor on wed 12 feb.didn't have to wait long to see doctor.i was in a wheelchair so my daughter had to be with me.the doctor was very nice and was sympathic with my problems.she did all the usual checks,plus took samples that needed to be sent off.she said i needed antibiotics and a spry for my ears which were very sore.the doctor said she would send the perscriptions to our local chemist.later that day my daughter rang to see if they were ready,but they said not so said we would try the next day.my daughter rang the doctors to see what was going on and was told the doctor had not sent the prescriptions and there was nothing they could and i would have to go down and see another doctor so he could examine me to see if i needed the prescription.well as you can tell i'm not happy,why couldn't another doctor just send the prescriptions instead of me going through a lot of pain,but i couldn't find anyone to take me so i had no choice but to cancel so i'm sitting at home trying to understand the logic of having to go back to see another doctor,when the prescriptions must be on first doctors screen,all she had to do was press send and everything would be fine,but no,yet again the surgery gets bad reviews.could someone explain why i had to go through all this just because the nice doctor didn't press the send button.
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Face to face
Rated 3 stars out of 5
by Anonymous - Posted on 13 February 2025
Offered a face to face appointment or a phone call today so I chose the face to face appointment with nurse practitioner. Very prompt appointment and was prescribed antibiotics and steroids for a chest infection. Had a small wait for medication but that was fine. The only problem I had was parking at the surgery (car park could be bigger).
Visited February 2025
Lakeside Healthcare Stamford has not yet replied.