Kiveton Park Medical Practice
Kiveton Park Primary Care, Chapel Way, Kiveton Park, Sheffield, South Yorkshire, S26 6QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great support
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2025
My husband was diagnosed with stage 4 cancer before Christmas and has just completed his first 3 months of chemo. Throughout this time the Kiveton Park surgery staff members have been so supportive to him, responding swiftly and with practical help to the issues and effects thrown up by chemotherapy. The practice has also supported me, regularly checking in by telephone to ensure that our whole family is receiving help and support at a difficult time. Nothing has been too much trouble for the Kiveton Park team.
Visited March 2025
Review titled Kiveton Park Medical Practice
Replied on 08 April 2025
Thank you so much for taking the time to share your positive experience with Kiveton Park Medical Practice. We are truly grateful for your kind words and are pleased to hear that our team has been able to provide the support and care your husband and family need during this challenging time. Our staff are dedicated to ensuring that our patients and their families receive compassionate and comprehensive care, especially when facing difficult circumstances such as a cancer diagnosis and treatment. It is heartening to know that our efforts have made a difference for you and your family. Please do not hesitate to contact us if there is anything more we can do to support you. Wishing your husband strength and continued progress with his treatment, and sending warm regards to you and your family.
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Review titled Incompetent totally useless
Rated 2 stars out of 5
by Anonymous - Posted on 01 April 2025
Repeat prescription is a joke with this practice’s five years I have had problems with ordering repeat prescription at Kiverton Park doctors never had a problem any where else for over 30 years until this medical practice, and attitude of the practice manager is disgraceful and staff. It’s not difficult to do is it you tick a box and return it but they can’t do a simple job and always blame the patient. it’s always someone else fault not theirs,I have had this for 5 years from not receiving the repeat prescription? When it’s been put in the box from putting it in too early?? Why if I’m running out of medication from sending it to a different pharmacy?, to which I did not even know the whereabouts and its existence twice! To taking four days to process when ordering on the NHS App and ordering two people’s prescription one going through in 3 days and mine not. I can’t get a nomad from the pharmacy because they won’t send the repeat prescription through early enough to be made up so I’m yet again going without medication because of their incompetence it’s a joke. I wonder how many more people are having trouble with this medical practice the same way.
Visited March 2025
Review titled Kiveton Park Medical Practice
Replied on 07 April 2025
Thank you for sharing your concerns regarding the repeat prescription process at Kiveton Park Medical Practice. I sincerely apologise for the difficulties you've experienced over the past five years. Your feedback is invaluable, and I assure you that we take these matters seriously. I understand how frustrating it must be to encounter repeated issues with your prescriptions, and I am sorry for any inconvenience this has caused. To address your concerns would you please be able to contact the surgery directly so we can resolve these issues. Thank you for your patience and understanding.
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Review titled Physicians Associate
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2024
I visited yesterday afternoon for a Blood Pressure review with a physicians associate and student pa. I was given factual information and advice at a level I could understand. First class service with two first class health care professionals.
Visited October 2024
Review titled Kiveton Park Medical Practice
Replied on 29 October 2024
Thank you for your comments regarding our Physician Associate and Student Physician Associate. It is nice to receive such well deserved praise and I will pass this on them both.
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Review titled Awful receptionist
Rated 1 star out of 5
by Anonymous - Posted on 13 June 2024
I was referred for physiotherapy to this practice. I’ve never been here before, I didn’t know where to go so I asked the receptionist for help( I thought that was why she gets paid) she said in a dead pan voice ‘ down there !’ and turned away , after half an hour I decided to ask if I was in the right place she said’ it’s a different system they use’ ! And turned away again. I was then shouted by the physiotherapist who was very nice and apologetic about the delay. I do however think that more signage to the physiotherapist side of the practice might help strangers and also prevent them getting abused by your awful, rude receptionist.
Visited June 2024
Review titled Kiveton Park Medical Practice
Replied on 15 July 2024
Thank you for your comments and we apologise that you were not welcomed in the way we expect our staff to greet people and will feed this back to the team.
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Review titled Always helpful
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2024
I needed to book an appointment for my daughter recently , after a discussion with the Receptionist we decided it would be better to book with a Gp rather than the nurse . From start to finish was a seamless interaction . All staff from Reception through to GP’s are always helpful . Thankyou
Visited May 2024
Review titled Kiveton Park Medical Practice
Replied on 15 July 2024
Thank you for your positive response. It is helpful to know that the team are navigating patients to the correct clinician. We are pleased that you are happy with all our staff members.
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Review titled Unbelievable five star practice
Rated 5 stars out of 5
by Kiveton Carl - Posted on 12 April 2024
On my last visit The reception staff are outstanding. The GP’s and the rest of the clinical team are superb. The secretarial team helped me secure an early hospital appointment 5 star review
Visited April 2024
Review titled Kiveton Park Medical Practice
Replied on 15 April 2024
Thank you for your very positive comments regarding the surgery staff which we will pass on to the team. It is great to know our staff are doing such a good job.
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Review titled Compassionate and Exceptional Care
Rated 5 stars out of 5
by Dr Leon Roberts - Posted on 19 March 2024
My 97yr old relative in a local care home has had the most amazing, compassionate and caring support from a senior experienced GP at Kiveton Park Medical Centre - we can not thank her enough - going above and beyond that expected on a daily basis - incredibly fortunate to have such an amazing GP. Thank you! Truly inspiring care.
Visited March 2024
Review titled Kiveton Park Medical Practice
Replied on 15 April 2024
Thank you for these amazing comments regarding our GP. As a practice we are very lucky to have her along with our other gps and staff. We will pass on your comments to her.
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Review titled Fantastic Team
Rated 5 stars out of 5
by Alun Windle - Posted on 25 August 2023
Had a number of appointments past few weeks with a number of different professionals. Had my appointment with diabetic sister - Everyone has been brilliant, supportive and flexible to my needs … job well done team, thank you so much
Visited August 2023
Review titled Kiveton Park Medical Practice
Replied on 31 August 2023
Thank you for your comments. We are glad that you are happy with the team and that we are meeting your needs. I will pass your comments on to them.
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Review titled Staff
Rated 1 star out of 5
by Anonymous - Posted on 02 November 2023
Could you please inform your staff of who is entitled to register with your practice so time is not wasted collecting form,filling in form to then be told not entitled.
Visited August 2023
Review titled Kiveton Park Medical Practice
Replied on 19 March 2024
Thank you for your comment . It is difficult to look into this as you have posted this anonymously, but will feedback to the reception manager and team for future patients registering.
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Review titled Overall really efficient and helpful all the time
Rated 5 stars out of 5
by Anonymous - Posted on 28 August 2023
I wasn’t sure if I needed an appointment or just to speak to a doctor on the phone! The receptionist was so helpful and helped me decide seeing a doctor is best! I get anxious at doctors but she put me at ease and made my appointment to suit me and was very efficient! I’ve never had any problems with this practice in over 25 years but I don’t think they get enough credit for all they do
Visited August 2023
Review titled Kiveton Park Medical Practice
Replied on 31 August 2023
Thank you for your comments. We are very happy that the receptionist was so helpful and directed to the most appropriate person and good to know the doctor put you at ease.