Kirpal Medical Practice
251 Soho Road, Handsworth, Birmingham, West Midlands, B21 9RYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Referrals Team
Rated 3 stars out of 5
by Manni - Posted on 08 May 2025
I spoke a lady today regarding my referral and she was fantastic, extremely thorough and helpful, it was a pleasure speaking to her. Can’t use her name on here but she’s Asian Indian with long back hair and glasses.
Visited May 2025
Review titled Kirpal Medical Practice
Replied on 22 May 2025
Dear Manni, Thank you so much for taking your time out to leave a review. I am very pleased to hear that the staff member who took your call was supportive, helpful and professional. We take great pride in caring for all our patients and working hard to deliver the best care possible. Your feedback is very rewarding, definitely boost staff morale. Again, feedback much appreciated. Your Sincerely Mrs Balwir Kaur Chaggar Practice Manager
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Review titled Good Helping nature
Rated 5 stars out of 5
by Anonymous - Posted on 20 May 2025
I have an issue with the NHS app and i was struggling a lot , the reception staff are very helpful and they are having full patience and explaining me all the possible ways and explained me all the services and now i feel very comfortable in booking GP appointments and no need to wait in the call que in morning and afternoon.
Visited May 2025
Review titled Kirpal Medical Practice
Replied on 22 May 2025
Dear Patient, Thank you so much for leaving a positive feedback, I am pleased to hear that your NHS app issues have been resolved with support of the team who took their time and patience with explaining to you how to take advantage of the online access and make life easier for yourself to book your own appointments at your convenience. Your feedback is much appreciated and will be shared with the team. Please feel free to contact us for any further support you may require. Yours Sincerely Mrs Balwir Kaur Chaggar Practice Manager
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Review titled good reception
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2025
Good helping , explained each and every process , step by step , it helps us a lot , and also given guidance of online access , how to use it and how to access my health records
Visited March 2025
Review titled Kirpal Medical Practice
Replied on 25 March 2025
Dear Patient, I would like to thank you for sharing such kinds words for our team, this will definitely boost the team's morale and wellbeing. we will continue with delivering the best care possible. Many thanks again. Mrs Balwir Kaur Chaggar Practice Manager
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Review titled Friendly and approachable staff
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2025
We were here for the first time to complete our GP registration. The whole process happened pretty quick and smooth. The staff were friendly and explained the procedures to us.
Visited February 2025
Review titled Kirpal Medical Practice
Replied on 25 March 2025
Dear Patient, We would like to thank you for trusting in our practice to manage your care. I am happy to hear that your new registration was done smoothly & efficiently and that you found the team to be friendly and helpful We will continue in delivering the best care& services possible. Many thanks Mrs Balwir Kaur Chaggar Practice Manager
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Review titled good reception staff
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2025
Good way of talking and also information is provided in detailed of everything thanks for helping me and guiding me for how to NHS app online.
Visited February 2025
Review titled Kirpal Medical Practice
Replied on 22 May 2025
Dear Patient, Thank you so much for taking time out to leave a review. I'm really pleased to hear that the information provided to you was polite and clear also that you were supported with your NHS app. If you need any further assistance or further support , please do not hesitate to contact us. wishing you the best of health. Kind Regards Mrs Balwir Kaur Chaggar Practice Manager
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Review titled Great practise and friendly receptionists
Rated 4 stars out of 5
by Sophie - Posted on 18 October 2024
Reception was really helpful and informative about my time here. I got directed straight to a quick and easy check in process and services available on the app. Would definitely recommend for the friendliness and informative staff.
Visited October 2024
Review titled Kirpal Medical Practice
Replied on 25 March 2025
Dear Sophie, i would like to thank you for taking your time out to leave a positive review, this means a lot to the team. We will continue to strive in delivering best care possible. Kind Regards Mrs Balwir Kaur Chaggar Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Nelly - Posted on 11 September 2024
I was seen by gp, he took time listening to my concerns and throughly explained how to proceed with my concerns. A very pleasant experience to have a gp take time and listen instead of rushing the patient out the door.
Visited September 2024
Review titled Kirpal Medical Practice
Replied on 19 September 2024
Dear Nelly, Thank you for taking the time to leave such thoughtful review. We're so happy to hear that you felt listened to and reassured during your visit. Providing clear communication and compassion care is important to us. Our team thrive to deliver the best care possible to all our patients. We are here to help. Warm Regards Mrs Balwir Kaur Chaggar Practice Manager
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Review titled Great Practice & Follow Up
Rated 5 stars out of 5
by Matt - Posted on 31 July 2024
I had a serious condition that needed urgent support. The medical secretary/ frontline reception worker (review won’t let me type her name) was exceptional in following up things with the GP, to enable me to secure treatment to prevent the condition from worsening. Excellent service and support - thank you so much!
Visited July 2024
Review titled Kirpal Medical Practice
Replied on 16 August 2024
Dear Mr Matt, I would like to thank you for taking time out to leave a positive review about the care you received from our front line staff R.N. I am extremely impressed with the dedication, professionalism, compassion and understanding shown towards your medical needs by acting promptly in timely manner. Positive feed back is very rewarding for all staff and serves a powerful motivation in encouraging them and boost their morel. We will continue with delivering the best care possible for all our patients Kind Regards Mrs Balwir Kaur Chaggar Practice Manager
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Review titled admin staff go above and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
there is a lady often at the back who deals with prescriptions and who went out her way to help me. she is very understanding and shows great sympathy, she dealt with my query promptly and rang me back the same day having sorted it
Visited May 2024
Review titled Kirpal Medical Practice
Replied on 17 July 2024
Dear Patient. Thank you so much for your kind words, we truly appreciate your feedback. Our aim is to provide the quality care towards all our patients and we are happy to see our patients hare dealt with with care. Warm Regards Mrs Balwir Kaur Chaggar Practice Manager
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Review titled Very helpful
Rated 4 stars out of 5
by David C - Posted on 08 May 2024
Today I went into the surgery and the people on reception was very helpful and the management went above and beyond to help me also with a issue I had she took her time to listen and make sure my issue was corrected
Visited May 2024
Review titled Kirpal Medical Practice
Replied on 14 May 2024
Dear David, Thank you so much for taking time out to leave a positive review on our website. We are delighted to know that your issues were listened to and resolved. your feed back is greatly appreciated and will be shared with our team, we are committed and will continue with providing the best care and support to all our patients and carers, patient satisfaction is our priority. Our team are always here to help. Please do not hesitate to reach out to any team member should you require further assistance. Warm Regards Mrs Balwir Kaur Chaggar Practice Manager