Kirpal Medical Practice
251 Soho Road, Handsworth, Birmingham, West Midlands, B21 9RYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad experience
Rated 1 star out of 5
by Anonymous - Posted on 06 November 2023
Have never been able to get an appointment. Now you can’t even call apparently high number of calls even when you ring at 7:59 being the first person the phone will cut off high number of calls. What is the point if this GP when can never get seen
Visited November 2023
Review titled Kirpal Medical Practice
Replied on 07 November 2023
Dear Patient, Thank you for leaving a review. We are sorry that we didn't meet your expectations due to high volume calls at 8.00am. We take all reviews into consideration to understand how we can improve our services, however as you have remained anonymous, could you kindly contact the surgery where we can discuss on how we can assist you further. Kind Regards Mrs Balwir Kaur Chaggar Practice Manager
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Review titled great experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2023
Receptionists always go out their way to help me. Will call me back with a way to help me even if no appointments available. Clinical team are kind and helpful too
Visited July 2023
Review titled Kirpal Medical Practice
Replied on 07 November 2023
Dear Patient, We're extremely happy that you had a positive experience, and we're grateful for your feedback, this definitely boost staff confidence. Many Thanks Mrs Balwir Kaur Chaggar Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Yasmin Mohamad - Posted on 19 May 2023
The staff and doctors are so supportive, the appointments can be taken so fast. This is the second practice I had used while been here and this is the best.
Visited May 2023
Review titled Kirpal Medical Practice
Replied on 07 November 2023
Dear Yasmin Mohamad, Thank you for taking the time to send us your valuable feedback, We're extremely happy that you had a positive experience, and we're grateful for your feedback, this definitely boost staff confidence. Many Thanks Mrs Balwir Kaur Chaggar Practice Manager