Kingston Crescent Surgery - Ratings and reviews
Reviews
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2024
I didn't have to wait long until I was seen for both appointments the nurses were very good, i received good service from both and was pleased with the overall treatment on my visit.
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 17 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Provided by Working Feedback
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Review titled Your recent appointment with nurse
Rated 5 stars out of 5
by Susan N - Posted on 17 January 2024
I have been having trouble getting my blood pressure to an acceptable level after kidney removal. The nurse has been very professional, kind and considerate of my needs. The result is that my blood pressure, after many weeks of monitoring and adjusting medication, has now normalised. I felt well cared for and in safe, effective hands. Thank you Kingston Crescent for all you have done for me.
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Provided by Working Feedback
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Review titled COPD Test
Rated 5 stars out of 5
by Ruth G - Posted on 22 January 2024
Unable to have the test as a rise in blood pressure due to phobia encounter at home. Immediately helped with extra medication and treated with consideration and courtesy. Very professional.
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
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Review titled Vaccination
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2024
The nurse was very helpful and explain everything that we need to know and which vaccines we need for travelling abroad. She s a joy to have for the surgery. Many thanks for her advice
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
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Review titled Visited twice
Rated 5 stars out of 5
by Melvyn W - Posted on 02 January 2024
My wife and myself both had different appointment times, We live in Paulsgrove so we have to travel a fair distance to the surgery plus the expense. Maybe in the future when we both have to visit we can be offered a joint booking.
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for taking the time to leave us feedback, we will pass this on to the team and make changes where possible.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Diane C - Posted on 08 January 2024
The staff were excellent and I usually have problems with blood tests but both times I have attended the surgery the staff have had no problems obtaining blood samples it gives confidence to attend
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 17 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass on your kind words to the team.
Provided by Working Feedback
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Review titled With Physio
Rated 3 stars out of 5
by Anonymous - Posted on 16 January 2024
The Physio was very, polite respectful and a little helpful with my thumb injury. Unfortunately he could'nt help me much as I needed an injection ,which I already knew ,as I had the same problem 10 months previously with one of my fingers on the same hand. I did make a routine appointment for my problem, but I was told 2 days later that it was cancelled and told to make a physio appointment. The physio did suggest that I get a Thumb spica support splint trigger thumb, which has helped a bit, but it did not relieve the pain
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for your feedback. We are sorry that the physio could not be more help. This was clearly an error which we will share for learning.
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Review titled Your B12 injection and bloods for Statins
Rated 5 stars out of 5
by Irene W - Posted on 08 January 2024
I was seen on time for both my injection and my bloods. The lady I saw was very efficient, helpful and polite. I never have any problems with the Healthcare assistants.
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 17 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Recent appointment
Rated 5 stars out of 5
by Gwen P - Posted on 03 January 2024
Couldn’t fault my appointment,I used the self check in and was seen on time. I didn’t feel rushed at all.
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 17 January 2024
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 4 stars out of 5
by David B - Posted on 02 January 2024
The appointment was made as suggested by the Audio department at QA hospital, this was because I needed to be referred for an hearing test? It is appreciated that the NHS do an amazing job and they are under much pressure at all times, so I found having to make this appointment a bit strange as the Audio Department knew the hearing test was required but still had to receive a referral from my doctors surgery? surely this is a waste of time and resources which I'm sure the NHS could do without??
Visited January 2024
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for your feedback. I understand your point of view however, often a referral is required from the Practice as part of the procedure.