KILLAMARSH MEDICAL PRACTICE
209 Sheffield Road, Killamarsh, Sheffield, South Yorkshire, S21 1DXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Routine review
Rated 4 stars out of 5
by Joanne Froud - Posted on 01 March 2025
Unlike urgent care which is lacking due to understaffing, this routine review was good .Enough time was given to discuss any concerns The surgery is great for routine care and the limited capacity the clinicians have is fully utilised to good effect in that area, all staff were polite and caring
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 03 March 2025
Dear Joanne, thank you for this useful and welcomed feedback. We do provide numerous 'same day' appointments for acute conditions. Not surprisingly those slots are regularly booked up quickly. Increasing same day capacity would only ever be at the expense of the routine appointments so the challenge is always in reaching a balance between same day and routine slots. We keep this under constant review. Thanks again - Abdul Aziz [Practice Manager].
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Review titled Very goodservice
Rated 5 stars out of 5
by Geoff - Posted on 22 February 2025
14.2.25 rang receptionist who was very personable and helpful. 18.2.25 appointment to see nurse, very professional. 21.2.25 appointment to see Dr. After examination referred to Royal Hospital. Received appointment date & referral letter same day. Very pleased with the service. Big thanyou all round.
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 24 February 2025
Dear Geoff, thank you for taking the time to send us this important review describing your recent experience here at KMP. It's really great to hear we were able to provide a high level of care and service. I will share your kind words across the teams. Thanks again and have a lovely day - Abdul Aziz [Practice Manager].
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2025
Fantastic phoned up 9:15am spoken with the receptionist gave some symptoms so I could be booked in with the appropriate person was given an appointment for 5:30pm the same day with a Doctor because that was who was deemed appropriate to deal with the problem I had straight in on time listened to my concerns thoroughly talked through what he could do to help me recommended blood tests and sorted me a prescription out I booked my tests back on the reception and picked up my prescription from the pharmacy no messing about straight in sorted and out excellent service Thankyou.
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 03 March 2025
Dear patient, thank you for taking the time to send us this valuable feedback. The team here are working really hard to maintain a high level of service in these difficult times. Your kind words are very much appreciated and I will share across the teams. Thanks again - Abdul Aziz [Practice Manager].
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Review titled Rude doctor
Rated 3 stars out of 5
by Anonymous - Posted on 03 February 2025
I attended Killamarsh practice at 11.10 .03/02/25 and was attended to by a female doctor , I was treated like a problem! She was patronising rude and inpatient, I ask her to look at my head as I about to leave, she told me to make another appointment? She could have examined it in around 1 minute, she couldn’t wait to get me out. I was shocked.
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 04 February 2025
Dear patient, thank you for taking the time to send us your valuable feedback. It's disappointing to hear we couldn't quite deliver the service we aspire to. It is true that time management is very important. For example, if each appointment ran over by only a couple of minutes, the last few patients of the day may have to come back as the practice would close. That said, I will continue to work with my teams and look for any opportunities to improve. Thanks again - Abdul Aziz [Practice Manager].
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 15 February 2025
After finally managing to get an appointment, seeing the doctor and establishing I needed some medication I was told the prescription had been sent to the pharmacy. The pharmacy staff were lovely and asked me to sit and wait until it came through, eventually she said maybe come back tomorrow. I left and returned the following morning (Saturday) to be told there was no prescription. The practice isn’t open Saturday so now I’m left waiting until Monday to find out what’s going on. The medication is showing in the app but says not authorised and never issued. Whatever happened to the doctor handing the prescription to the patient at the end of the consultation?
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 24 February 2025
Dear patient, thank you for taking the time to send us the valuable feedback. Our prescribing system is mostly electronic so there is no need to print everything. Your prescription should have been with the pharmacy as soon as the prescribing clinician clicked 'send'. I would be happy to look into this further to determine what went wrong. If this is something you would like, simply contact the practice and leave you details for my attention. Thanks, Abdul Aziz [Practice Manager].
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Review titled Very thorough and taken time to listen to me
Rated 5 stars out of 5
by Jackie - Posted on 07 February 2025
I saw a physician associate today, both my son and myself have seen her before and on each occasion she is very polite and professional and has taken time to listen and diagnose and answer any questions I may have had.
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 10 February 2025
Dear Jackie, thank you for taking the time to send us this lovely review describing your recent experience here at KMP. It's really great to hear that we were able to provide this level of service and I will pass on your kind words across the teams. Thanks again and have a lovely day - Abdul Aziz [Practice Manager].
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Review titled Good meeting
Rated 4 stars out of 5
by Paul - Posted on 06 March 2025
She was very good explaining everything and what to expect regarding next communication .Thorough examination and explanation
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 10 March 2025
Dear Paul, thank you for taking the time to send us this valuable feedback. I will share this across the team as part of their continuing professional development. Have a great day - Abdul Aziz [Practice Manager].
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Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 02 March 2025
Came to see if I could do anything about my back pain saw Dr that doesn't know me as my Dr left a few years ago.pain is in my spine not on the outside that they checked for. Tried to get better painkillers cos I taking 22 a day and doing very little. Did refer me to hospital.
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 03 March 2025
Dear patient, thank you for taking the time to send us this valuable feedback. I hope the referral and subsequent examinations lead to a longer term solution for your condition. Thanks again - Abdul Aziz [Practice Manager].
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Review titled Good doctor
Rated 4 stars out of 5
by Anonymous - Posted on 25 February 2025
Doctor spent time to understand problems and came up with a number of test and treatments Doctor showed alit of empathy
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 25 February 2025
Dear patient, thank you for taking the time to send us this valuable review describing your recent experience here at KMP. It's great to hear that we were able to provide you with care and support you need at this time. Thanks again and have a lovely day - Abdul Aziz [Practice Manager].
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Review titled Doctors visit
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2025
Excellent visit to see this doctor he is always thorough and professional. Only downside was the length of time it takes to get an appointment .
Visited February 2025
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 03 March 2025
Dear patient, thank you for taking the time to send us this valuable feedback. I agree the lead time routine appointments is longer than any of us want. This is happening because demand is high right now and we are experiencing high levels of staff absence through sickness. We will continue working hard to improve this situation. Thanks again - Abdul Aziz [Practice Manager].