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James Alexander Family Practice

Bransholme Health Centre, Goodhart Road, Bransholme, Hull, North Humberside, HU7 4DW

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Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 22

  1. Review titled Amazing nurses

    Rated 5 stars out of 5

    by David Sissons - Posted on 15 May 2025

    The nurse who took my blood went above and beyond to make sure I was okay. She even made sure I was safe to get back to my transport. Thank you . And I like the new way of monitoring of my long term conditions.

    Visited May 2025

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  2. Review titled Great Service

    Rated 5 stars out of 5

    by Terry Holmes - Posted on 12 May 2025

    I would like to express my sincere gratitude for the excellent service I have received at my recent visit to your practice. The receptionists and the doctors gave exemplary care throughout my visit. They were extremely attentive to me and went above and beyond.

    Visited May 2025

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  3. Review titled Friendly practice

    Rated 5 stars out of 5

    by Laura NESTI - Posted on 11 April 2025

    I have only started the practice and the receptionist are so nice to me they have been listening to me about my health problems even when I got upset on the phone with my problems

    Visited April 2025

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  4. Review titled Very efficient

    Rated 5 stars out of 5

    by Anonymous - Posted on 10 March 2025

    Have been seen for 2 appointments in the last week, both routine, one was cancelled due to staff sickness however I was contacted same day to rearrange Both nurses I engaged with were professional and the service I received amazing, I am a new patient to this surgery and already really impressed, thank you to all staff involved in arranging reviews etc.

    Visited March 2025

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  5. Review titled Excellent practice

    Rated 5 stars out of 5

    by Mike Scott - Posted on 20 February 2025

    Had an appointment to have marks on my back checked out, as my mum had skin cancer. The doctor was thorough in his examination and explained what the marks were. He prescribed me some cream and has booked me in for a further check up in a few weeks' time. I was made to feel at ease and was reassured that everything was fine. The GP was very friendly and welcoming.

    Visited February 2025

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  6. Review titled poor practice

    Rated 1 star out of 5

    by Anonymous - Posted on 17 January 2025

    rubbish service, just get passed around to be told they can refer me to lets talk, which i could have done my self weeks ago.

    Visited December 2024

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  7. Review titled Inefficiency resolved by receptionist

    Rated 4 stars out of 5

    by Anonymous - Posted on 19 October 2024

    Had a responsible doctor review my treatment and medication and agreed to continue same and review again in 6 months. I messaged the practice after not receiving prescription and was informed it had been already sent. At pharmacy they confirmed a prescription was received but some of the essential meds were not included. I messaged then had to revisit the practice and fortunately the young receptionist listened to the situation and said she would request the remaining meds as a priority. One message to practice again and matters thankfully resolved.

    Visited October 2024

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  8. Review titled Good in parts

    Rated 3 stars out of 5

    by Anonymous - Posted on 15 October 2024

    I was happy with the actions taken to resolve my problem today but even then it highlighted poor communication and a lack of GP appointments.

    Visited October 2024

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  9. Review titled No Appointments

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 October 2024

    I needed a fit note as I was recommended sick leave by a private health assessor. Called JaFP 18.10.2024. Was told I was not able to get an appointment whilst 15.11.2024. Appalling and not fit for purpose.

    Visited October 2024

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  10. Review titled Very poor practice

    Rated 1 star out of 5

    by Anonymous - Posted on 05 September 2024

    I have been attending this surgery with the same problem for 3 months twice I have seen two different practitioners not doctors! To be told you need to see our physio as we can't refare you for images or give you a correct diagnosis as our physio is better qualified then us.i went to doctors last week got checked in to be told appointment had been changed until this week! Not by me it never! I returned this week checked in again to sit for 40 minutes still never got called through,I asked the receptionist how long I would be waiting to be told I'm ever so sorry your appointment has been cancelled at your request! Total rubbish why would I go to two apartments I need if and sit 40 mins each time if I had cancelled them! Why did the receptionist check me in and tell me to take a seat.i never get to see a doctor! I have full bloods done and it takes 4 months for someone to check them since it took over north point medical practice it has been a joke! They tell you that everything is OK then book you in with specialists at hospital and don't even tell you I only found out after I got a letter from hospital. I wouldn't recommend this surgery to anyone it is a shambles.

    Visited September 2024

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