Ibstock & Barlestone Surgeries
132 High Street, Ibstock, Leicestershire, LE67 6JPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thank you for your time
Rated 5 stars out of 5
by Stuart Briers - Posted on 23 October 2024
Just want to say Thank You for seeing me yesterday, in your very busy day of appointments , the doctor gave me time time to explain my issue and with her experience reassured me . Thanks again .
Visited October 2024
Ibstock & Barlestone Surgeries has not yet replied.
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Review titled Awful Practice
Rated 2 stars out of 5
by Paul Jackson - Posted on 31 July 2024
Having booked a phone appointment at 11.45am, they called me at 16:51. I was unable to answer the call due to driving home from work. I called the surgery at 17.51 to say I'd missed the call due to driving. In the past if a call has been missed the surgery have called back or at least left a voicemail, but neither was done. I now see the appointment has been closed down ... so having waited 3 weeks for a call I will now probably have to wait another 3 weeks to get a call.
Visited July 2024
Ibstock & Barlestone Surgeries has not yet replied.
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Review titled Poor Communication
Rated 1 star out of 5
by Anonymous - Posted on 14 June 2024
So frustrated with the service I have received on multiple occasions. Surely things can’t go wrong for everyone like they seem to for me on every contact. General lack of communication between the team / no response to me as a patient. A doesn’t seem to know what B is doing. Disappointing.
Visited March 2024
Review titled Ibstock & Barlestone Surgeries
Replied on 14 June 2024
I am sorry to hear you have been unhappy with the service you have received. If you would like to discuss your concerns further please contact the practice and ask to speak to one of the managers. Kind regards