Hollybrook Medical Centre
Hollybrook Way, Littleover, Derby, Derbyshire, DE23 3TXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good experience with staff
Rated 5 stars out of 5
by Rajdeep - Posted on 16 May 2025
I had a wonderful experience with the doctor at the GP. She was incredibly sweet, patient, and attentive. She truly listened to every single detail I shared and made me feel heard and cared for. It’s rare to come across such compassionate and thorough care—thank you so much!
Visited May 2025
Hollybrook Medical Centre has not yet replied.
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Review titled Quick response
Rated 3 stars out of 5
by Anonymous - Posted on 08 May 2025
Had a poo sample test. Had results back within days. Doctors rang to confirm the hospital would be in touch within next 7 to 10 days.
Visited May 2025
Hollybrook Medical Centre has not yet replied.
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Review titled call handler
Rated 2 stars out of 5
by Anonymous - Posted on 12 May 2025
I'm so sorry to be doing this but one of your call handler needs training I have been on the phone with her and we are just going round the circles and she needs to understand the question first before she answers back I'm so sorry but it was such a hard and stressful call even if I rephrase my question many times, she doesn't understand my simple question and really it's just a simple question.
Visited May 2025
Hollybrook Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Michelle Smith - Posted on 10 March 2025
Practice is very helpful and listen when you can get through the booking online. Found that the online booking form not user friendly and couldn't find the service that was required.
Visited March 2025
Hollybrook Medical Centre has not yet replied.
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Review titled Excellent Care
Rated 4 stars out of 5
by Kathleen Amy Bradford - Posted on 28 March 2025
The practionet was wonderful. Efficient and to the point, clearly well versed in the system, listened to what I was saying and helped to the best of her ability. Excellent appointment.
Visited March 2025
Hollybrook Medical Centre has not yet replied.
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Review titled Patient communication needs improvement
by Anonymous - Posted on 10 March 2025
Patient communication needs improvement. How the nurse spoke to me during my whole appointment felt like I was stupid. I already waited 50 minutes to see the lady in the first place. For her to not be very nice in my appointment. How she spoke to me and made me feel during the whole time. I won't be going there again and seeing that person. Totally professional
Visited March 2025
Hollybrook Medical Centre has not yet replied.
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Review titled Awesome experience
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2025
Had a minor op for removal of a skin issue.The doctor who performed the op and her assistant were outstanding. The skill was second to none, but most importantly their bedside manner and reassurance for me (as a nervous patient who is afraid of needles) was second to none. They were kind and caring and made me feel safe. They did not make me feel embarrassed about being nervous.
Visited February 2025
Hollybrook Medical Centre has not yet replied.
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Review titled Great Practitioner
Rated 4 stars out of 5
by Yasmeen Bi - Posted on 20 January 2025
I had an excellent consultation with my GP. She genuinely listened to my concerns, making me feel heard and understood. Instead of just dictating a treatment plan, she took the time to explain various medication options, discussing their pros, cons, and potential side effects in a clear, approachable way. Her thoughtful approach made me feel empowered to make informed decisions about my health. She was warm, kind, and patient, never rushing me. It was a refreshing experience, and I truly appreciated her giving me the time and attention needed to address my concerns thoroughly. A wonderful doctor!
Visited January 2025
Hollybrook Medical Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by fehmida khanam - Posted on 18 January 2025
My experience at this surgery has been great today. The GP I saw today was very good did not rush, she listened and explained very well that helped me understand what my options were . Just like to say thank you and keep doing the great job you do.
Visited January 2025
Hollybrook Medical Centre has not yet replied.
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Review titled Veinous Insufficiency
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2025
I was recently referred to the specialist Veinous Insufficiency Nurse at Parkfields Surgery (who this review will not allow me to name) by one of the Hollybrook GP's in connection with a therapeutic intervention following a diagnosis of veinous insufficiency. I found the Aforementioned nurse extremely knowledgeable, patient, engaging and reassuring. She explained the cause of the matter and how the intervention would work very clearly, she was patient focussed and answered all my questions. I cannot recommend her highly enough
Visited December 2024
Hollybrook Medical Centre has not yet replied.