Hobs Moat Medical Centre - Ratings and reviews
Reviews
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Review titled No one is answering the phones
Rated 1 star out of 5
by Anonymous - Posted on 11 March 2024
Phoned the surgery on many occasions, automated queuing service that cut me off twice, 15 mins and 45 mins! Service is terrible, had to drive to surgery with a bad back, 3 cars on car park and 2 people waiting in the waiting room! What is seriously going on?? Shocking service!!
Visited March 2024
Review titled Hobs Moat Medical Centre
Replied on 18 March 2024
I'm sorry you had a bad experience with the telephone system, the reception staff are answering all call that come through, the issue you had of "being cut off" is not a member of reception cutting you off - it is in fact an IT issue that sits with the telephone service supplier - if this happens again please let us know as we escalate all instances like it.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2023
The nurse and doctor today couldn't do enough to help me and allay my concerns today. They were both very supportive to me.
Visited December 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Efficient and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2024
I have had ongoing care over the last few month, the reception staff and clinicians were all friendly and professional, I have been very well looked after and referred promptly, thank you
Visited December 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Lovely GP
Rated 4 stars out of 5
by Chris - Posted on 17 November 2023
My consultation with the GP was very thorough and conducted in a friendly but professional manner. My only issue with the surgery is that, from the time I asked for an appointment until the date of my (first available) appointment, 1 full month had passed.
Visited November 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 28 November 2023
Very pleased with all staff and nurses/doctors at this surgery always keen to suit your needs/wishes and always very polite and professional. .
Visited November 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Reginald Hall - Posted on 21 November 2023
The staff are very polite and helpful that's including doctors and nurses they all go above and beyond thankyou so much for everything you me and the wife
Visited November 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Gees practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2023
Staff were friendly and had an excellent GP consultation to discuss an issue and Gp provided a lot of support and empathy to my condition
Visited November 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Listened to
Rated 4 stars out of 5
by Sarah Priddey - Posted on 16 November 2023
Felt valued and cared for and was able to receive 2 face to face appointments plus follow up call. All of which helped recovery
Visited November 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Great doctor
Rated 4 stars out of 5
by Ian jones - Posted on 23 November 2023
Once I was through to a doctor and in the system i could not have wished for better service. Getting through is a big issue. Booking of appointments needs to better.
Visited November 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Sarai Eve Jones - Posted on 16 November 2023
I feel that the type of service, at this GP Surgery, is second to none. They listen, they care, they make you feel like a human being. My doctor will even do drawings so that we are on the same page. I have been a service user for 20 years at this practice and I just can't imagine me going anywhere else.
Visited November 2023
Hobs Moat Medical Centre has not yet replied.