Hobs Moat Medical Centre
Ulleries Road, Solihull, West Midlands, B92 8EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impossible to take appointments
Rated 1 star out of 5
by Anonymous - Posted on 28 April 2025
There's something dodgy about this practice. It's basically impossible to make appointments and the general competence of the doctors is very low. I called at 8.30am, dialled over and over again until it rang as the practice was finally open, only to be told there were no appointments for the day. How is that even possible? I have problems and I haven't been able to get checked by their doctors for weeks now. I am seriously considering changing GP.
Visited April 2025
Review titled Hobs Moat Medical Centre
Replied on 29 April 2025
Dear Patient Thank you for your feedback. I am very sorry this has been your experience. The practice has been recruiting to the clinical and reception teams.. Also a new Doctor and I as Manager have joined in the last week. We will continue to review the appointment process and access in general during the coming months and I hope you will notice improvement. As posts here are anonymous I have only been able to offer general information in response but do please contact me should you wish to discuss your experience directly. Ann-Marie Pryce, Practice Manager
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Review titled Calm and knowledgeable
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2025
I found the GP professional, caring and reassuring. He had a kind calm manor to enable me to explain in my own time. I felt he did everything and more to help resolve my problem. Thank you.
Visited April 2025
Hobs Moat Medical Centre has not yet replied.
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Review titled Great practice!
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
The staff are very kind and helpful. They arranged an appointment for me to see the Doctor at short notice and what a fantastic Doctor he was! He took time to investigate my symptoms and arrange for tests. I have great confidence in him.
Visited March 2025
Hobs Moat Medical Centre has not yet replied.
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Review titled Incompetent and rude
Rated 1 star out of 5
by Anonymous - Posted on 20 March 2025
When eventually I got to speak to a receptionist I was told there was no appointments available despite ringing exactly at 8:30. I was informed you cannot book appointments in advance so went in person the next day and stood outside before opening times but again the majority of appointments were gone. Receptionists are rude and try to give advice that only a doctor should be giving. When I finally saw the locum they gave me medication that was incorrect for my condition and had to try and get another appointment to get the right medication.
Visited March 2025
Hobs Moat Medical Centre has not yet replied.
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Review titled Best senior partner at a great practice!
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2025
I have been a patient at this practice for over 12 years. I have been seeing the senior partner since I joined. If I want to see a GP on any particular day I have to go and queue outside the practice before doors open at 8.30am, however if I want to see my preferred GP I need to start queuing at 7.30am or try and be first in line. Over the last few years I've had various health issues. About 6 weeks ago I've had an issue with my eyes. The senior partner throughout the years has always supported me with regards to taking time off work etc. I always struggle with having the confidence to take time off work as I know my employer doesn't appreciate my taking time off work. The senior partner always has my interests at heart, he always has a lot of compassion for whatever I'm going through, he's so kind and caring. Despite having limited resources he goes above and beyond to put my mind at ease. Not only is he kind he is also very intelligent and always knows what is going on even before any tests are carried out. I know the practice is struggling with funding as most of the practices in the country are. That's why I don't mind waiting for doors to open to get an appointment on the day. Keep up the hard work, you are always so appreciated by me!
Visited March 2025
Hobs Moat Medical Centre has not yet replied.
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Review titled Yet Another Excellent Visit
Rated 5 stars out of 5
by Lawrence meredith - Posted on 06 February 2025
Once again i write to congratulate Hobbs Moat Medical Centre for the excellent care that i received today from the staff and Doctors, the Doctor was very patient and reassuring, explaining everything in detail, and i left knowing that i was in the best hands with this practice.
Visited February 2025
Hobs Moat Medical Centre has not yet replied.
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Review titled No eye contact
Rated 2 stars out of 5
by Anonymous - Posted on 09 April 2025
Very disappointed at my visit with lower back and hip pain. The doctor didn't move from her chair or computer, l didn't even take my coat off for and examination. Given pain killers, which didn't work, and informed l had the wrong footwear on! A waste of my time and hers. Will not be returning to that surgery.
Visited February 2025
Hobs Moat Medical Centre has not yet replied.
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Review titled Excellent Experience
Rated 5 stars out of 5
by Humzah - Posted on 10 February 2025
My Dr is an excellent GP who combines a timely and considered approach with great communication. He is meticulous in diagnosing and addressing concerns, ensuring every issue is handled with care. His attention to detail and careful solutions instill confidence. Highly recommended.
Visited January 2025
Hobs Moat Medical Centre has not yet replied.
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Review titled Great practice with great doctors.
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2025
This practice is great for making me as the patient feel comfortable during appointments and valued. The team work hard to support the patients and do their upmost. A special shoutout to the lead Dr who is the most pleasant and amazing doctor in the surgery. I had an appointment today regarding the dispensary of serious medication and he put me so at ease and managed to solve the issue which had been causing many problems.
Visited January 2025
Hobs Moat Medical Centre has not yet replied.
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Review titled Much improved since years following covid
Rated 5 stars out of 5
by Lawrence meredith - Posted on 31 January 2025
I wish to remark on the excellent visit i had at Hobbs Moat Medical Centre. All the staff were friendly and helpfull, and the senior Doctor who saw me fully explained what was wrong with me, and what they were going to do. I felt very reassured that the Dr knew my concerns, and put my worries at ease, a further review/ appointment was set up at the same time. I therefore felt that i was in very safe hands, and would recommend this practice as extremely good.
Visited January 2025
Hobs Moat Medical Centre has not yet replied.