Hiyos - Ratings and reviews
Reviews
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Review titled Very Caring GP practice
Rated 5 stars out of 5
by PKG - Posted on 05 February 2024
Doctor was very professional and explained us very in detail about her findings of my daughter. She has communicated very well with my daughter and the parents. She has given us the time to ask any concerns that we may have. Overall great professional and caring doctor.
Visited February 2024
Review titled Hiyos
Replied on 28 February 2024
Dear PKG, Many thanks for leaving us your feedback. We're so pleased you feel you and your daughter were treated well by the GP. We feel it's so important that our staff take the time to understand our patients' concerns properly, so they can give the advice that's best for them. So it's great to hear that you had a good experience. We hope you and your daughter stay well and look forward to having more good experiences with us! Many thanks, from your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Today I have great practice
Rated 3 stars out of 5
by Anonymous - Posted on 06 February 2024
I liked that despite the fact that calls about test results are only from 12:00 to 13:00, but the nurse called back after 15:40 because I needed an interpreter. And I urgently needed to discuss my test results. Everything was asked in detail, advice was given. Thank you for your work!
Visited January 2024
Review titled Hiyos
Replied on 28 February 2024
Thank you so much for your feedback, we really appreciate it. We're pleased that you got the help you needed to discuss your test results. We appreciate that sometimes it's not convenient to call between 12 and 1pm, and we will pass that feedback on to our team. We regularly hold practice meetings to discuss improvements and innovations that can be made. In the meantime we hope you continue to enjoy being our patient! Many thanks, your Hiyos team. Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2024
Very caring, friendly & helpful. They went above and beyond to diagnose the issues and help me achieve better health. Much appreciated.
Visited January 2024
Review titled Hiyos
Replied on 27 February 2024
This is so nice to hear! We are constantly working on finding ways to improve our services for our patients, and to offer new services, and new ways of connecting. We hope that you'll continue to enjoy being our patient. Many thanks, from your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 23 April 2024
I had issue since last 4 month but GP keep on giving medication without proper checkup which not helping me at all. Very disappointed service
Visited January 2024
Hiyos has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 12 January 2024
Yesterday l requested a repeat prescription for all my maintenance medications. This was sent to my designated pharmacy within hours, and today l picked them up. I am very grateful
Visited January 2024
Review titled Hiyos
Replied on 27 February 2024
Thank you for your review. Brilliant that you got your prescription so quickly - we know how important it is for our lovely patients to be able to have quick access to the medication they need, and so we've been working hard to streamline our prescription service. We hope you'll continue to have good experiences with us, Many thanks, from your Hiyos team. Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Great practice
Rated 5 stars out of 5
by Karin - Posted on 22 January 2024
Every time that I needed to to talk to a consultant or get a prescription or do a blood test, he Hiyos GP is always willing to help and with a fast and efficient service! Thank you.
Visited December 2023
Review titled Hiyos
Replied on 27 February 2024
Dear Karin Thanks so much for leaving your feedback, and we're so glad you're happy with our services. We work hard to make sure the services you need from us are efficient and fit in with our patients' busy lifestyles. We hope you'll continue to be satisfied with Hiyos! Many thanks From your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Fast prescription
Rated 4 stars out of 5
by Anonymous - Posted on 12 December 2023
I visited Gp for my child,and have been prescribed meds,requested them to deliver my presciption soon as i was in an emergency situation,Gp did within ten minutesof consultation .I was really delighted aboutthe response
Visited December 2023
Review titled Hiyos
Replied on 09 January 2024
Many thanks for your feedback. We're very happy you received such a quick and efficient response from us. We have worked hard on our prescription service so that we can cater for our patients who we know have busy lives. Glad it's working out! We hope you continue to enjoy our services. Stay well. From your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Great Practice
Rated 5 stars out of 5
by Srinivasa rao Adusumalli - Posted on 01 December 2023
Staff is very good, GP doctors are reachable and comfortable to ask anything but it is taking for the appointment in phone and time is very limited like only 2 hours are allocated for the appointments. Please recruit specialists to deal any complex medical issues , but still doing great practice please continue the work.
Visited December 2023
Review titled Hiyos
Replied on 09 January 2024
Dear Srinivasa, thank you for your feedback. It's good to hear you're happy with our doctors and staff. We review our systems and procedures regularly, to get the best service for our patients, so we will be taking your comments about our appointment booking system on board and seeing where we can improve. We always refer to specialists where required but will keep you posted about any new staff with specialisms. We hope you continue to have positive experiences with us and stay well. Many thanks, your Hiyos team. Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Amazing practice
Rated 5 stars out of 5
by Jason D - Posted on 15 November 2023
Very professional practice. Everyone at this gp surgery are motivated to contribute towards it success. I'm am happy and grateful that they are my practice as they are simply amazing.
Visited November 2023
Review titled Hiyos
Replied on 20 November 2023
Hi Jason Thanks so much for your feedback, and for such kind words! At Hiyos we love working as a team and it's our lovely patients like you who motivate us! We will continue to improve our services as much as we can and we hope that you continue to enjoy being a patient! Many thanks, from your Hiyos team. Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2023
They take good care of me. I am in constant need of a GP as I am on life support medication. The practice is very close and conveniently located. I rely on my practice for my health.
Visited November 2023
Review titled Hiyos
Replied on 13 December 2023
Many thanks for leaving your feedback. We're very happy that you're satisfied with our services. We will continue to do our best to support you during what sounds like a difficult time for you. Stay safe, and have a great holiday break. From your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos