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Heath Hayes Health Centre - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Great staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 14 November 2023

    I attended the surgery with my son. I felt that the nurse listened to my concerns about him and treated him as an individual, not just a child. She engaged with him as much as me and put him at ease. Great clinical staff as always

    Visited November 2023

    Report as unsuitable

    Heath Hayes Health Centre has not yet replied.

  2. Review titled Very poor

    Rated 1 star out of 5

    by Anonymous - Posted on 24 November 2022

    My father has been unwell for a couple of weeks he was give antibiotics for a week which he finished last week, which has not worked, we phoned the doctors yesterday morning no appointments, again this morning as he still coughing bringing up phleme and whizzing not breathing very good, they said there is no appointments and to call 111 which we did they sent an ambulance who has done all his obs and confirmed he has a chest infection and needs antibiotics and steroids so the paramedics phoned the GP to which he was told there was no appointments and nothing they can do. The receptionist was very rude and not helpful at all on the phone to which I will am not happy about and will be writing a formal complaint to the surgery. I would not expect any member of the public to be treated like this and left to suffer let alone my father. It clearly shows his medical records on the system but was not interested.

    Visited November 2022

    Report as unsuitable

    Heath Hayes Health Centre has not yet replied.