Hawthorns Medical Centre
94 Lewisham Road, Warley, Smethwick, West Midlands, B66 2DDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Improved
Rated 3 stars out of 5
by Anonymous - Posted on 01 May 2025
Improved that’s I was seen just 2 minutes later than my appointment. Had referrals off the new doctor. Just think the overall look of the reception is not very inviting it is somewhat depressing
Visited May 2025
Hawthorns Medical Centre has not yet replied.
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Review titled New Staff, Same Unhelpfulness
Rated 1 star out of 5
by Anonymous - Posted on 01 May 2025
New doctors have been hired, but there has been no improvement yet. What is the point of not giving a phone call appointment twice to only inform the patient in person we can not give any medicine & to also deny a blood test for a rash. Is the patient meant to suffer alone with no help? Very dismissive and unhelpful.
Visited May 2025
Hawthorns Medical Centre has not yet replied.
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Review titled Satisfied
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2025
Had an appointment which i forgot to attend so the doctor called and rearranged the appointment for me. She was very understanding and helpful, unlike tillu. Friendly receptionists and very professional doctors.
Visited May 2025
Hawthorns Medical Centre has not yet replied.
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Review titled Good
Rated 4 stars out of 5
by Husneara - Posted on 25 April 2025
I was seen by a new doctor at my practice today and she was really nice. Listened to me properly, gave me a chance to talk and I left feeling reassured that my health issues were treated with importance. Very refreshing change from the usual doctor at this practice. Great improvement to serving the community.
Visited April 2025
Hawthorns Medical Centre has not yet replied.
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Review titled Great doctor and practice
Rated 5 stars out of 5
by Samantha Hossain - Posted on 22 April 2025
I went to my GP surgery and saw,a new doctor last week,she was very understanding and was listening to what I had to say, the doctor advised me to do blood pressure readings. I sent my blood pressure readings in 22nd April 2025, the doctor rang me back the same day and spoke to the doctor and had new medication to try out , The new doctor i am very satisfied with, i am well impressed , new doctor is very polite and helpful my new doctor and the surgery has made improvements,
Visited April 2025
Hawthorns Medical Centre has not yet replied.
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Review titled Fast response
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2025
The doctor clearly addressed my problem and medication. She was very soothing with her calming voice and excellent with what she advised me
Visited April 2025
Hawthorns Medical Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
I was very pleased with the treatment I received at the GP the doctor was very polite and helped with any questions I had to ask very knowledgeable.
Visited April 2025
Hawthorns Medical Centre has not yet replied.
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Review titled Improved services
Rated 4 stars out of 5
by Anonymous - Posted on 17 April 2025
Under new management and clinicians the services have improved. I'm satisfied with my appointment today the urgency of the booking and the services given.
Visited April 2025
Hawthorns Medical Centre has not yet replied.
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Review titled Need for improvement
Rated 2 stars out of 5
by Saika Parveen - Posted on 15 April 2025
New Doctors have now joined this surgery so I am hopeful that past mistakes won’t be repeated - my last visit with the new doctor was a good one I was seen on time and spoken to with respect and not ignored, the. Doctor seemed interested and wasn’t invested in the computer screen the whole time which tells me that change is coming for the better.
Visited April 2025
Hawthorns Medical Centre has not yet replied.
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Review titled Really pleased with this appointment
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
Called at 8am and got an appointment for 9.40am. Wasn't on hold for a long time. The receptionist was nice. The doctor was extremely helpful and so friendly and helpful. I haven't had this doctor before so she must be new. I really hope she stays there. Overall was a positive experience, my daughter had been quite unwell.
Visited April 2025
Hawthorns Medical Centre has not yet replied.