Grosvenor Medical Centre
Grosvenor Street, Crewe, Cheshire, CW1 3HBContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Grosvenor Medical Centre.
Reviews
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Review titled Great doctors
Rated 5 stars out of 5
by Anonymous - Posted on 03 June 2025
Understanding doctors who listened to what I was saying about the symptoms I was having. Never felt like I was being rushed in the appointment
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 09 June 2025
Dear Patient, thank you for taking the time to leave the practice a review. We are pleased that your recent appointment was a positive one and you were happy with the care you received and you felt listened to. We appreciate your feedback. kind regards, Grosvenor Medical Centre
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Review titled Easy way to make an appointment for Clinic
Rated 4 stars out of 5
by Anonymous - Posted on 13 May 2025
Everything went well, both making the appointment and the actual visit to the Clinic. If only GP appointments were as easy to make.
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 14 May 2025
Dear Patient, thank you for taking the time to leave your review. We are pleased to hear that your visit went well. We note your comments regarding booking GP appointments. Please be advised that all routine appointments are now booked via our website at www.grosvenormedicalcentre.org.uk. If you do not have access to the internet or do not wish to book using this method, a member of Reception can submit your request to the website service on your behalf. Urgent appointments to be seen on the day can be booked by telephone or by visiting the practice. kind regards, Grosvenor Medical Centre
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Review titled Great Service
Rated 5 stars out of 5
by Carol Laurie - Posted on 03 June 2025
Filled the form out on line got a response within 2 hours. Phone appointment made for 3 days later Dr called in between the times given had my consultation over the phone
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 09 June 2025
Dear Carol, thank you for taking the time to leave the practice a review. We are pleased that your recent contact with our online service was a positive one and you were happy with the care you received. We appreciate your feedback. kind regards, Grosvenor Medical Centre
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Review titled Great physio
Rated 4 stars out of 5
by Anonymous - Posted on 09 May 2025
Saw physio today who actually listened to my issues and actually agreed with me regarding steroid injection in my knee
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 12 May 2025
Dear Patient, thank you for taking the time to leave the Practice a review. We are pleased to hear that you were happy with the care you received at your recent appointment with one of the Physio Team. kind regards, Grosvenor Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Linda - Posted on 19 May 2025
They talk to you and not at you and they listened to what I was telling them and they took all of the information that I had given on board
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 20 May 2025
Dear Linda, thank you for taking the time to leave the Practice your review. We are happy that your experience at the Practice was a positive one and you were happy with the care you received. kind regards, Grosvenor Medical Centre
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Review titled Notice of delay please in future
Rated 4 stars out of 5
by Malcolm Cameron - Posted on 19 May 2025
Hi, my appointment was first 11:30 on a Saturday (which is the only time I see my children, who live in Lancashire). I recieved a message on the app saying anytime between 10:30 -12:30 so I delayed my travel. I did not get the call until 14:50. If I had known it was going to be late I could have planned around it. Thanks.
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 19 May 2025
Dear Mr Cameron, many thanks for your feedback. We are sorry your telephone appointment was later than booked. We will pass this to the GP who called you on the day. kind regards, Grosvenor Medical Centre
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Review titled Excellent practice
Rated 5 stars out of 5
by susan marsh - Posted on 15 May 2025
The appointment was a telephone call and I was given results which were explained to me. Then I was told the plane of further action regarding these. Everything was explained to me. Thank you.
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 16 May 2025
Dear Mrs Marsh, many thanks for taking the time to leave the Practice your review. We are very pleased to hear you were happy with your recent appointment, and the care you received. We will share your feedback with the team. kind regards, Grosvenor Medical Centre
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Review titled Excellent practice.
Rated 5 stars out of 5
by susan marsh - Posted on 27 May 2025
The appointment was great and good advice given and plans for future made.Seen before time and was able to ask all my questions.
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 28 May 2025
Dear Mrs Marsh, thank you for taking the time to review the Practice and for your kind words. We appreciate your feedback and will share it with the team. kind regards, Grosvenor Medical Centre
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Review titled Wonderful nurse
Rated 5 stars out of 5
by Nichola - Posted on 19 May 2025
I came in for a smear. Due to a bad previous experience I was a bit apprehensive. I also had lots of questions about contraception and the menopause. The nurse I saw was lovely. She was patient, informative and supportive x
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 19 May 2025
Dear Nichola, many thanks for your review. We are pleased to see you had a positive experience at your recent appointment, and was made to feel at ease by the member of our Nursing Team. We will pass your comments to them. kind regards, Grosvenor Medical Centre
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Review titled Telephone Appointment
Rated 5 stars out of 5
by Anonymous - Posted on 20 May 2025
Very quick response after requesting a Telephone Appointment. Very helpful and ended up having Antibiotics for an infection which is under control.
Visited May 2025
Review titled Grosvenor Medical Centre
Replied on 20 May 2025
Dear Patient, thank you for taking the time to leave the Practice your feedback. We are pleased to hear that you had a positive experience and were happy with the care you received. kind regards, Grosvenor Medical Centre