Granta Medical Practices, Linton Health Centre - Ratings and reviews
Reviews
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Review titled Changed to Online Booking System
Rated 3 stars out of 5
by Anonymous - Posted on 23 April 2024
I used to feel very grateful that of all my friends and family up and down the country, I was the only one that could ever get a doctor's appointment when it was needed. Now, sadly, Granta has joined the ranks of surgeries with an online booking system and now it's practically impossible to make an appointment. It was so good before and I felt like I was getting really good care. But now, it's like everywhere else. I've always had really good care here, and the team, doctors, pharmacists and reception staff (since the merger) have always been great, and very kind and patient, so this is not a complaint about that. The old system actually worked so well for patients but I imagine, this saves your staff time and money.
Visited April 2024
Granta Medical Practices, Linton Health Centre has not yet replied.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2023
My repeat prescription was changed without my consent. I then needed a review to be able to continue to get my repeat prescription. No appointments were available for the next 6 weeks so I could not get my medication. I'd like to say this is a one off but seems to be a reoccurring theme. There are never any appointments available, staff are rude and unhelpful. If you are considering between this GP and another, go with another.
Visited November 2023
Granta Medical Practices, Linton Health Centre has not yet replied.
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Review titled Dreadful
Rated 1 star out of 5
by Anonymous - Posted on 02 November 2023
A six month wait for tests which were requested, forgotten, requested again, forgotten again. Finally completed but I have had to chase at every turn. If you can get to speak to a doctor, it is never the same doctor twice meaning starting over each time. An attitude of disinterest from all levels of staff. Its as if they are doing you a favour rather than delivering health care.
Visited October 2023
Review titled Granta Medical Practices, Linton Health Centre
Replied on 06 November 2023
I am very sorry to read your comments. If you would like to contact me direct on cpicb.grantapatientservices@nhs.net with further details I would be happy to investigate your feedback further. Sandra East, Head of Patient Services
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Review titled First class service from this practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 April 2023
Requested repeat prescription online late Monday evening. Received a text Wednesday lunchtime to say that it was ready for collection from the robot dispenser. Very impressive and professional service, as always. Thank you Linton!
Visited April 2023
Granta Medical Practices, Linton Health Centre has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 30 June 2022
I had an issue which was concerning me. The exception staff were very helpful. The initial telephone triage call was professional and friendly and I was seen promptly. The doctor was simply amazing. I cannot name names as this is confidential but if I could I would sing her praises. I felt reassured and heard. So much so I needed to feedback on a fabulous service. I was speaking with friend and we both saying how lucky we are with our gp surgery. Linton is a great practice
Visited June 2022
Granta Medical Practices, Linton Health Centre has not yet replied.