Fisher Medical Centre
Millfields, Coach Street, Skipton, BD23 1EUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Blood test
Rated 1 star out of 5
by Joseph carpenter - Posted on 11 April 2025
This Doctors is a joke went in today for a blood test for next week .. person on reception said all the nurses were on lunch????? Why would you have all your nurses on the same break and not have one on stand by This doctors wants to work round themselfs and not the patients.. do not go to this surgery because ther will do nothing for you Ive got a better surgery who will listen and treat you better So stay away from this place
Visited April 2025
Review titled Fisher Medical Centre
Replied on 29 April 2025
Dear Joseph, Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Frankie Patient Experience Team
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Review titled Total Dissatisfaction
Rated 1 star out of 5
by Mrs Lynn carpenter - Posted on 07 April 2025
Bit confused about this practice as a new patient details of ailments and medications have been given five times in writing and verbally and also in person , but due to ignorance or incompetence Fisher's ares till unable to grasp the situation. the last straw was today when i went again to find out about a prescription that had been sent to boots as i was assured it would be .... i was told no . i explained to the person on reception this was arranged on Fri that a prescription would be ready today .Basically it boils down to iam ordering my medication to early and my answer is iam not given enough to see me through. Finally your receptionist tried to refused me a blood test prior to an appointment at the Hospital diabetic dept until he referred back to Jan 2025 in my notes . I suggest all your staff stop presuming they know all your patients health problems .
Visited April 2025
Review titled Fisher Medical Centre
Replied on 29 April 2025
Dear Lynn, Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Frankie Patient Experience Team
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Review titled Absolute joke
Rated 1 star out of 5
by Anonymous - Posted on 23 April 2025
Having waited 5 weeks for a referral for a frozen shoulder I was informed today after a few phone calls that the referral was never sent. I was sent a referral for physio to airedale hospital as urgent!!!! But I requested a steroid injection as I had already paid £200 of private physio . I am now off work and all I get is a text message from the doctors to go private to the Yorkshire clinic. It is £250 for a 15 min consultation before any treatment. I cried on the phone today to the person who told me I have not been referred . Not good enough.
Visited April 2025
Review titled Fisher Medical Centre
Replied on 29 April 2025
Dear Patient, Thank you for taking the time to leave a review. I am sorry to hear that you are not happy with the service that you have received. I would be happy to discuss your concerns further with you. You can contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind regards, Frankie Patient Experience Officer
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Review titled Great communication
Rated 5 stars out of 5
by Maxine Rutledge - Posted on 09 April 2025
As a new patient I am so delighted at the efficiency of this practice I have needed to contact them 4 times since becoming a patient and each time I am given a response very rapidly and my request has been answered and taken care of within a very short time frame of barely a few hours. I sincerely thank you all for the teamwork
Visited April 2025
Review titled Fisher Medical Centre
Replied on 29 April 2025
Dear Maxine, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards, Frankie Patient Experience Team
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Review titled Still waiting
by Anonymous - Posted on 20 April 2025
4 weeks ago I asked for a referral as I have a frozen shoulder with a trapped nerve in arm. 3 weeks ago I had to stop work as no treatment available. I've been given pain killers but no use. I have asked again for help but all I get is you have been referred. I do not want to be off work and I am in alot of pain. There is no communication to let you know how long the process will take. I work in a school and this is effecting them as well as me.
Visited March 2025
Review titled Fisher Medical Centre
Replied on 29 April 2025
Dear Patient, Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind regards, Frankie Patient Experience Team
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Review titled Great experience
Rated 5 stars out of 5
by Richard Smith - Posted on 22 February 2025
I had a worrying pain in my side. Sent in a request for a telephone consultation and they range back soon after the same day. I spoke to a really helpful and friendly doctor who diagnosed that it was not serious but if I was still worried I could come in for a physical check up. He arranged for me to come in straight away which reassured me about what he had diagnosed. Brilliant service.
Visited February 2025
Review titled Fisher Medical Centre
Replied on 28 February 2025
Dear Richard Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Sonya Patient Experience Team
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2025
Highly recommend this practice and the wonderful GP I saw this week who was patient, professional and caring . His decision to send me to A&E helped diagnose a condition that could have been immediately life threatening without treatment . A huge thank you.
Visited January 2025
Review titled Fisher Medical Centre
Replied on 31 January 2025
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Sonya Patient Experience Team
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Review titled Telephone Appointment?!?
Rated 2 stars out of 5
by Anonymous - Posted on 28 January 2025
As a man of a certain age and being surrounded by colleagues and friends who have certain medical conditions I consider myself lucky not to be in that position. However, following recent press coverage I decided that now was the time to have my blood pressure, cholesterol and Prostate (PSA) checks as it is 6 years since my last check of any of these. I contacted the surgery on Monday, received a call on Tuesday and was offered a telephone consultation 11 days after my request. I checked the Doctors were aware of my need and was told yes they knew I was requesting tests. I asked if they still considered a telephone consultation appropriate and the confirmed saying a Doctor will call me!!! In the meantime I've bought tests from Amazon and will see if I need urgent treatment as clearly the surgery isn't that bothered. How long after the telephone consultation would the tests be done or is that an opportunity to dissuade me from them? I'm so glad I pay all my taxes and NI to support this service. They get good value from me with a visit every 6 years but clearly they remain disinterested!
Visited January 2025
Review titled Fisher Medical Centre
Replied on 31 January 2025
Dear Patient Thank you for taking the time to leave a review. I am sorry to hear that you are not happy with the service that you have received. I would be happy to discuss your concerns further with you. You can contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind regards Sonya Patient Experience Officer
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Review titled Covid Booster
Rated 3 stars out of 5
by John - Posted on 12 December 2024
There appears to be a two-tier system operating regarding Covid boosters and flu vaccinations within Modality. I am a patient of Crosshills Health Centre, my friend is a patient at Fisher Medical. We are both under 65, neither of us are considered to be at risk or in contact with someone who is, and neither of us has a significant underlying condition. My friend was sent for, and has had, a Covid booster and a free flu jab this autumn. According to the NHS site I do not qualify for a Covid booster, and I have had to pay for my flu jab. Why the inconsistency?
Visited December 2024
Review titled Fisher Medical Centre
Replied on 23 December 2024
Dear John I am very sorry to hear about your experience and would like to investigate your concerns. You can contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards, Sonya Patient Experience Team
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Review titled Generally unhappy
Rated 2 stars out of 5
by Anonymous - Posted on 14 November 2024
I have noticed a decline in the professionalism and overall efficiency of this practice since the pandemic. Records are not checked properly, staff don’t seem to know what’s going on and things get missed, mixed up and confused. I’ve been offered appointments in duplicate and appointments for things I don’t need. Reminders for bloods are regularly missed and it’s next to impossible to get a real person on the phone. When you do call the surgery you get almost threatening messages telling you to hang up and go via the website instead, but out of hours the website enquiry service is often disabled. I feel sorry for older people who must feel intimidated. This is definitely not the service we had a few years ago! Specifically, I have just at returned from an appointment where I had requested ear syringing. I thought I was getting my ears syringed but ended up seeing a GP who was as flummoxed as me. I ended up going home after being told that the surgery didn’t get funding for ear syringing and that there was also a waiting list of 426 people!
Visited November 2024
Review titled Fisher Medical Centre
Replied on 29 November 2024
Dear Patient Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Sonya Patient Experience Team