Fenham Hall Surgery - Ratings and reviews
Reviews
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Review titled Timely and empathic care
Rated 5 stars out of 5
by Rachel D - Posted on 12 February 2023
My 12 year old daughter, 19 year old son and I have needed various support and treatment from the surgery this month and over the last few years. I can not praise enough the care and time given to each of us. Every interaction with each doctor, nurse, medical secretary and the practice manager has been a positive one and we have been treated with genuine empathy and care and generosity of time. Your practice seems to have tried very hard to overcome the huge challenges it currently faces post covid and in difficult times. Despite these challenges you have created a doctors surgery our family can trust and feel genuinely supported and cared for. Thank you for your hard work and support.
Visited February 2023
Fenham Hall Surgery has not yet replied.
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Review titled Excellent Medical Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2022
We wish to express our appreciation for the empathy, understanding and support shown by all staff and the excellent Doctors at Fenham Hall Medical Group. Whilst so many people only submit reviews for poor service from the NHS, we feel compelled to commend our doctor for his time ,obvious concern and expertise which resulted in him suggesting positive ways in our moving forward with a delicate and difficult issue . As a family, we are extremely grateful to everyone at the practice as you have always shown respect,discretion and genuine care and compassion during anxious times.
Visited November 2022
Review titled Fenham Hall Surgery
Replied on 27 February 2023
On behalf of the practice team, thank you for taking the time to post this review. We are grateful for your positive feedback and happy to hear you feel so well looked after. Helen Gunn, Managing Partner.
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Review titled Very rude
Rated 1 star out of 5
by Anonymous - Posted on 04 July 2022
I have just moved to the area and needed an emergency appt. Didn’t want to help me at all. The nhs website says anyone can register for temporary emergency help. But this place didn’t help at all.
Visited July 2022
Fenham Hall Surgery has not yet replied.