Everest House Surgery - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Sandra Brandon - Posted on 16 March 2024
I could not have ask for better Service from the Paramedic .He made me feel comfortable and understand what I am going through.I felt very at ease with with him I could not have asked for better,because he dealt with me and sent me to A&E which they said he made the right decision, and now they are looking into what is wrong with me .I can't make him enough Thank u Mrs Sandra Brandon.
Visited March 2024
Everest House Surgery has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2024
I usually had the feeling of being rushed through the call every time I contacted the surgery for online consultation. However this time, both the Triage nurse and the GP that eventually attended to me were very patient and took time to understand my situation, and also to make sure that they offered appropriate follow up recommendations to deal with the issues that I had. I am extremely happy with the service that I received and will like to thank the practice for an excellent patient care.
Visited January 2024
Everest House Surgery has not yet replied.
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Review titled Paramedic doctor was extremely helpful
Rated 5 stars out of 5
by Georgia K - Posted on 31 January 2024
I am very pleased with the Paramedic doctor as he examined my 7years old daughter and was explaining to her all her symptoms, took time to make her listen to her chest through his phone, replied to her questions about asthma and showed her photos in the screen. He was really helpful and wanted to be extra thorough with his diagnosis. Really friendly and helpful, now I am relieved of seeing a doctor that can help my doughter get well.
Visited January 2024
Everest House Surgery has not yet replied.
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Review titled Great paramedic dictor
Rated 5 stars out of 5
by Georgia - Posted on 31 January 2024
We saw the paramedic doctor today and he was really thorough with his examination on my 10years old son, he discussed over his symptoms with him, replied to all his questions, explained to us the difference sound of his breathing and I felt really in good hands as he was examining him. I wish we could have him as our gp.
Visited January 2024
Everest House Surgery has not yet replied.
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Review titled Quick response
Rated 5 stars out of 5
by John Geary - Posted on 14 December 2023
I called in Everest House Surgery at approximately 10.00. The receptionist apologised for queue and wait. I was questioned on symptoms as I thought I might have a UTI as I wear a catheter valve. The receptionist said I’d be contacted before midday she gave me a urinary sample bottle. I was shopping in Queens Sq and received a triage appointment within half an hour. Excellent service from Everest House thank you
Visited December 2023
Everest House Surgery has not yet replied.
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Review titled Paramedic appointment
Rated 3 stars out of 5
by Ann - Posted on 12 December 2023
This review is more for a member of staff than the surgery itself. The gentleman my mum saw was really caring and helped to reassure her with her concerns. My mum and myself came away not feeling dismissed and her worries were taken onboard and hopeful that going forward, mum will be feeling better in no time.
Visited December 2023
Review titled Everest House Surgery
Replied on 14 December 2023
Dear Ann Thank you for your review which I have shared with our Paramedics. We are pleased to read that your mum is feeling heard and hope she is starting to feel better. Kind regards Lisa Flaherty Practice Manager
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Review titled GP Appointment
Rated 5 stars out of 5
by Marios Kyriacou - Posted on 28 December 2023
Very thorough, friendly reassuring and professional appointment. All things were considered and felt like an individual not just another patient........ .........................................
Visited December 2023
Everest House Surgery has not yet replied.
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Review titled Always a positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2023
I have been a patient at Everest House Surgery for approximately five years now and really can’t speak highly enough of the service that we receive as a family. There has been many changes over the last few years due to Covid, but the changes that have been implemented have been very positive in my opinion. I have never struggled to get an appointment for myself or young children which is a real credit considering the pressure the services are currently under. I called 111 last night, had a call from the surgery at 8:15 this morning asking me to come in for an 8:30 appointment. I saw one of the paramedics who were extremely thorough and really took the time to explain what was going on. So great service all round, thank you!
Visited December 2023
Everest House Surgery has not yet replied.
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Review titled Recent Consultation
Rated 4 stars out of 5
by Steven Packer - Posted on 06 December 2023
The GP explained my blood test results in a clear and concise way. The GP made recommendations that made total sense and for the benefit of my future health and well-being. I was provided with the reassurance that my condition would be reviewed in six months time and came away feeling that my GP genuine had my health interests at the top of his mind.
Visited December 2023
Review titled Everest House Surgery
Replied on 14 December 2023
Dear Mr Packer Thank you for your review. We are pleased to read that you felt your consultation was through and reassuring. We operate named patient lists to allow our patients to build relationships with their doctor to allow for continuity of care and strongly believe it results in better outcomes for patients. We appreciate your feedback which will be shared across the practice. Kind regards Lisa Flaherty Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Scott boyer - Posted on 05 December 2023
I have been with this surgery for numerous years now along with my children I realise the system has changed a lot since Covid I have always found Everest house surgery to be very good and very helpful
Visited December 2023
Review titled Everest House Surgery
Replied on 14 December 2023
Dear Scott Thank you for your review which has been shared with the practice staff. General Practice has changed since Covid and we have endeavoured to keep up with patient demand. We appreciate feedback on changes the practice is making. Kind regards Lisa Flaherty Practice Manager