Everest House Surgery
Everest House, Everest Way, Hemel Hempstead, HP2 4HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Convenient appointment times
Rated 5 stars out of 5
by Natasha - Posted on 21 January 2025
I have been struggling for months to fit in an appointment to get a screening done due to working outside of the area and travel times. Early morning appointments have now started to be offered and it has made it so much easier for me to get booked in and seen without causing any issues with work. Really appreciate the effort made by the nursing team to make these appointments available to people to make it one less thing for us to worry about.
Visited January 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Natasha Thank you for your thoughtful feedback. We're so pleased to hear that the introduction of early morning appointments has made it easier for you to attend your screening without work disruptions. Our nursing team works hard to provide flexible options, and it’s wonderful to know this has made a difference for you. We truly appreciate your kind words. Kind regards Lisa Flaherty Practice Manager
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Review titled Lovely phlebotomist
Rated 4 stars out of 5
by Jan Claridge - Posted on 07 February 2025
The lady that took my bloods was very kind, considerate and relaxed me. She explained what the tests were for and generally made me feel at ease.
Visited January 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Ms Claridge We're so pleased to hear that our phlebotomist made you feel comfortable and well-informed during your appointment. Providing a caring and reassuring experience is so important to us. We’ll be sure to pass along your lovely feedback! Kind regards Lisa Flaherty Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Rachel Molnar - Posted on 09 January 2025
The lady was wonderful at taking blood today, very reassuring and professional, she dealt with my thin veins perfectly, top marks!
Visited January 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Ms Molnar We're so glad to hear that our phlebotomist provided a reassuring and professional experience, especially when working with thin veins. We'll be sure to pass on your kind words. Kind regards Lisa Flaherty Practice Manager
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Review titled Great practitioner
Rated 5 stars out of 5
by Mr H Parmar - Posted on 03 February 2025
I was very satisfied with the referral made by the Dr to guide me .His passion and conduct made me very relaxed.
Visited January 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Mr Parmar We're so pleased to hear that you felt well-guided and at ease during your consultation. Our team is dedicated to providing compassionate care, and it’s wonderful to know that this was reflected in your experience. Wishing you all the best! Kind regards Lisa Flaherty Practice Manager
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Review titled Good routine check and service
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
I have moved to home in Maylands from Watford last year. Everest House Surgery was the only available GP for new patients near my home. I have been fully satisfied from the registration to all services I have got including a pain treatment, vaccination, and blood test etc. Thanks a lot to all staff in the surgery.
Visited December 2024
Review titled Everest House Surgery
Replied on 03 December 2024
Dear Anonymous Thank you for your kind feedback! We're delighted to hear that you’ve had a positive experience with our services since joining Everest House Surgery. Our team is dedicated to providing the best care possible, and it’s wonderful to know we’ve met your expectations. Kind regards Lisa Flaherty Practice Manager
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Review titled Blood test
Rated 5 stars out of 5
by John Eilbeck - Posted on 12 December 2024
Nurse was very professional and put me at ease, she was very understanding and happy to chat when I spoke about my current health condition
Visited December 2024
Review titled Everest House Surgery
Replied on 01 April 2025
Dear John We're so pleased to hear that our nurse made you feel at ease and took the time to listen and chat with you about your health. Providing compassionate and professional care is so important to us, and we truly appreciate your feedback. Kind regards Lisa Flaherty Practice Manager
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Review titled Excellent doctor
Rated 5 stars out of 5
by Carollina Amorim - Posted on 31 December 2024
The Doctor who applied my vaccine was lovely. She was caring and explained the whole process. Even managed to apply it without it hurting a single bit. Thank you very to her for today. Like I mentioned to her, she has 'fairy hands'; I wasn't able to feel anything!! Even during my blood test she was very efficient and once again 'fairy hands'. No pain at all.
Visited December 2024
Review titled Everest House Surgery
Replied on 31 March 2025
Dear Mrs Amorim Thank you for your lovely feedback. We're delighted to hear that your experience was so positive and that our practice nurse made you feel comfortable throughout the process. We will be sure to share your kind words with her—she will be pleased to know she has ‘fairy hands’! Kind regards Lisa Flaherty Practice Manager
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Review titled Great Paramedic
Rated 5 stars out of 5
by Karen Bird - Posted on 21 December 2024
Went to Drs as I was feeling really poorly, saw a gentleman who was a paramedic. He was extremely thorough will his questioning and examination . He has a very relaxed manor which made me feel relaxed even though I was feeling rotten . He advised me what to do for my throat infection which was viral. He did not rush me at all and it was a pleasure speaking with him. I am a retired nurse myself and I recognise a professional when I see one . I think he was great 10/10
Visited December 2024
Review titled Everest House Surgery
Replied on 01 April 2025
Thank you so much for your kind words! We're delighted to hear that our paramedic provided such thorough and professional care during your visit. It's wonderful that his relaxed manner helped put you at ease, especially when you weren’t feeling your best. Your praise, particularly as a retired nurse, means a great deal to us. Wishing you a speedy recovery, and thank you for taking the time to share your experience! Kind regards Lisa Flaherty Practice Manager
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Review titled Excellent service on this occassion
Rated 4 stars out of 5
by Anonymous - Posted on 05 December 2024
I asked for a review of my inoculations for an upcoming holiday, the practice nurse. contacted me as promised, and within an hour I had the top up vaccination required.
Visited December 2024
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Anonymous Thank you for your feedback. We're so glad to hear that our practice nurse provided a prompt and efficient service, ensuring you had everything you needed for your upcoming holiday. Wishing you safe travels and a wonderful trip! Kind regards Lisa Flaherty Practice Manager
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Review titled Blood test
Rated 4 stars out of 5
by Lisa - Posted on 13 December 2024
Very friendly and prompt appointments. Gave excellent guidance on when the results will be available.
Visited December 2024
Review titled Everest House Surgery
Replied on 01 April 2025
Thank you for your lovely feedback! We're so pleased to hear that you found our team friendly and the appointment process prompt. Clear communication about results is important to us, so we’re glad you felt well-informed. We appreciate you taking the time to share your experience! Kind regards Lisa Flaherty Practice Manager