Everest House Surgery
Everest House, Everest Way, Hemel Hempstead, HP2 4HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Cancer scare
Rated 5 stars out of 5
by Carol - Posted on 24 April 2025
Had cancer scare, my doctor and practice were fabulous getting me an urgent appointment. Once at that appointment they were also great as was all checked out in one day and happily all good news . Thank you. You do a great job.
Visited April 2025
Everest House Surgery has not yet replied.
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Review titled Paramedic is fabulous
Rated 5 stars out of 5
by Carol - Posted on 29 April 2025
What a great addition to the surgery the paramedic is, so knowledgeable on viruses and antibiotics. Also takes the time to explain to you. A very pleasant appointment today 29th April 2025. Thank you.
Visited April 2025
Everest House Surgery has not yet replied.
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Review titled A great member of staff
Rated 4 stars out of 5
by Ian Coundon - Posted on 28 March 2025
I attended everest GP surgery 27/3/25,I was met by member of staff room 14,a very polite and friendly person and to the point, explained everything in an easy to understand way ,also answered all my questions, forwarded a good follow up plan,very happy with my experience,well done everest he's a excellent member of staff
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Mr Coundon Thank you so much for your fantastic feedback! We're thrilled to hear that your experience at the Surgery was so positive, and that the staff member in Room 14 made you feel comfortable and well-informed. It’s wonderful to know that you received clear explanations and a helpful follow-up plan. We’ll be sure to pass on your kind words to the team. Thanks again for sharing your experience. Kind regards Lisa Flaherty Practice Manager
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Review titled Good service
Rated 4 stars out of 5
by Elaine Hutton - Posted on 12 March 2025
Completed econsult form first thing, was seen that morning. Brilliant consultation, he was very thorough and professional, put my mind at ease and ordered tests. Great bedside manner.
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Ms Hutton Thank you for your positive feedback. We're so glad to hear that your eConsult experience was quick and that your consultation was thorough and reassuring. We appreciate you taking the time to share your positive experience. Kind regards Lisa Flaherty Practice Manager
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2025
Today I had an appointment for cervical screening with the nurse,I was very worried because most of the time I have pain and I feel very uncomfortable. Today my appointment was with a lovely nurse and I don't have word's to say thank you ,very friendly, she give me lots of advice and she have gold hands.Highly recommended. Thank you so much!
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Anonymous Thank you so much for your kind and thoughtful feedback. We're so happy to hear that your cervical screening appointment was a more comfortable experience, and that our nurse was able to provide both excellent care and helpful advice. We truly appreciate your recommendation, and we’re grateful that you took the time to share your positive experience. Wishing you all the best! Kind regards Lisa Flaherty Practice Manager
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Review titled Excellent doctor
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2025
Very friendly and put my daughter at ease. Great doctor and advice. Would recommend the surgery. Thanks
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Anonymous Thank you for your lovely feedback! We're so glad to hear that your daughter felt at ease during her visit and that you were happy with the care and advice provided. Your recommendation means a lot to us. We truly appreciate you taking the time to share your experience. Kind regards Lisa Flaherty Practice Manager
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Review titled Excellent service
Rated 4 stars out of 5
by Justine Pedder - Posted on 13 March 2025
Had an appointment with team member who was very professional and friendly. And made me feel at ease. Full check and advise.
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Ms Pedder Thank you for your kind feedback. We're so pleased to hear that our team member made you feel at ease while providing a professional and thorough check. We strive to offer the best care, and it’s great to know you had a positive experience. Kind regards Lisa Flaherty Practice Manager
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Review titled Highly professional and excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2025
I had need to complete an econsult form at approx 0930 and by 1000 I had received a phone call offering me a face to face appointment at 1100. I was seen promptly by my Dr who was compassionate and understanding. A referral was promptly sent and I was told that blood tests would be required. After leaving my Drs office I returned to reception to book a bloods appointment and was seen approximately 5 minutes later by the nurse. An impressive and much appreciated service today
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Anonymous Thank you so much for your fantastic feedback! We're thrilled to hear that you had such a smooth and prompt experience with our eConsult system, followed by a compassionate and efficient appointment with your doctor. It’s wonderful to know that everything, from your referral to your blood test appointment, was handled quickly. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your kind words to the team. Kind regards Lisa Flaherty Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Anna - Posted on 07 March 2025
I had 2 appointments with the Advanced Nurse Practitioner in the last 2 weeks and on both occasions she was very polite and professional. She made me feel at ease and she explained everything very well. She also completed a thorough examination, which I appreciate as I was so poorly.
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Anna Thank you for taking the time to leave such lovely feedback. We’re so glad to hear that you felt well cared for during both of your appointments with our Advanced Nurse Practitioner. It’s wonderful to know that she made you feel at ease while providing thorough care and clear explanations and I shall share your feedback with her. We truly appreciate you taking the time to share your experience, and we hope you're feeling better soon! Kind regards Lisa Flaherty Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by David Buning - Posted on 14 February 2025
Have never had problem with getting appointment for my husband (I'm his wife)doing the review,everyone is so helpful. The person we saw was very approachable and listened to us, and was lovely that she took the time with a phone call as a follow-up to see how husband was doing.
Visited February 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Mrs Buning Thank you for your wonderful feedback! We're so glad to hear that you and your husband have consistently had a positive experience with us. It’s great to know that the care and attention from our team, including the follow-up call, made a difference. We truly appreciate you sharing your experience. Kind regards Lisa Flaherty Practice Manager