Everest House Surgery
Everest House, Everest Way, Hemel Hempstead, HP2 4HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Exceptional service
Rated 4 stars out of 5
by Sandra Cutts - Posted on 20 May 2025
I felt heard and supported by my GP. She was empathic and did not rush through the appointment. I left feeling satisfied that all issues that I had raised were going to be addressed adequately.
Visited May 2025
Everest House Surgery has not yet replied.
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Review titled Incredible Paramedic
Rated 5 stars out of 5
by Caitrina Kelly - Posted on 09 May 2025
I received the most wonderful treatment from paramedic at the surgery this week. He listened to me, made me feel like I was being heard and was so kind. He explained everything so well. I didn't feel rushed. He then gave me a follow up call a few days later to see how I was, which was great service no one has ever done that before. Thank you for your wonderful care you have given me. I appreciate your hard work. If everyone was like you then more patients would feel happier and would get the treatment they needed. Thank you 😊
Visited May 2025
Everest House Surgery has not yet replied.
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Review titled Great Phleobotomy Unit
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2025
My arm is infamous for being difficult when having my bloods taken! Today's experience was 10 out of 10. Thank you!
Visited May 2025
Everest House Surgery has not yet replied.
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Review titled Cancer scare
Rated 5 stars out of 5
by Carol - Posted on 24 April 2025
Had cancer scare, my doctor and practice were fabulous getting me an urgent appointment. Once at that appointment they were also great as was all checked out in one day and happily all good news . Thank you. You do a great job.
Visited April 2025
Everest House Surgery has not yet replied.
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Review titled Paramedic is fabulous
Rated 5 stars out of 5
by Carol - Posted on 29 April 2025
What a great addition to the surgery the paramedic is, so knowledgeable on viruses and antibiotics. Also takes the time to explain to you. A very pleasant appointment today 29th April 2025. Thank you.
Visited April 2025
Everest House Surgery has not yet replied.
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Review titled A great member of staff
Rated 4 stars out of 5
by Ian Coundon - Posted on 28 March 2025
I attended everest GP surgery 27/3/25,I was met by member of staff room 14,a very polite and friendly person and to the point, explained everything in an easy to understand way ,also answered all my questions, forwarded a good follow up plan,very happy with my experience,well done everest he's a excellent member of staff
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Mr Coundon Thank you so much for your fantastic feedback! We're thrilled to hear that your experience at the Surgery was so positive, and that the staff member in Room 14 made you feel comfortable and well-informed. It’s wonderful to know that you received clear explanations and a helpful follow-up plan. We’ll be sure to pass on your kind words to the team. Thanks again for sharing your experience. Kind regards Lisa Flaherty Practice Manager
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Review titled Good service
Rated 4 stars out of 5
by Elaine Hutton - Posted on 12 March 2025
Completed econsult form first thing, was seen that morning. Brilliant consultation, he was very thorough and professional, put my mind at ease and ordered tests. Great bedside manner.
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Ms Hutton Thank you for your positive feedback. We're so glad to hear that your eConsult experience was quick and that your consultation was thorough and reassuring. We appreciate you taking the time to share your positive experience. Kind regards Lisa Flaherty Practice Manager
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2025
Today I had an appointment for cervical screening with the nurse,I was very worried because most of the time I have pain and I feel very uncomfortable. Today my appointment was with a lovely nurse and I don't have word's to say thank you ,very friendly, she give me lots of advice and she have gold hands.Highly recommended. Thank you so much!
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Anonymous Thank you so much for your kind and thoughtful feedback. We're so happy to hear that your cervical screening appointment was a more comfortable experience, and that our nurse was able to provide both excellent care and helpful advice. We truly appreciate your recommendation, and we’re grateful that you took the time to share your positive experience. Wishing you all the best! Kind regards Lisa Flaherty Practice Manager
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Review titled Excellent doctor
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2025
Very friendly and put my daughter at ease. Great doctor and advice. Would recommend the surgery. Thanks
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Anonymous Thank you for your lovely feedback! We're so glad to hear that your daughter felt at ease during her visit and that you were happy with the care and advice provided. Your recommendation means a lot to us. We truly appreciate you taking the time to share your experience. Kind regards Lisa Flaherty Practice Manager
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Review titled Excellent service
Rated 4 stars out of 5
by Justine Pedder - Posted on 13 March 2025
Had an appointment with team member who was very professional and friendly. And made me feel at ease. Full check and advise.
Visited March 2025
Review titled Everest House Surgery
Replied on 01 April 2025
Dear Ms Pedder Thank you for your kind feedback. We're so pleased to hear that our team member made you feel at ease while providing a professional and thorough check. We strive to offer the best care, and it’s great to know you had a positive experience. Kind regards Lisa Flaherty Practice Manager